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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Sauna
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Dry cleaning
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Diving
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Massage services
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Games room
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Snorkelling
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Currency exchange
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Babysitting/child services
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Billiards
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Darts
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Hammam
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Water park
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Heated pool
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Water sport facilities on site
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Indoor pool
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Indoor play area
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Kid-friendly buffet
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Evening entertainment
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Pool bar
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Kids' club
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Nightclub/DJ
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Entertainment staff
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Indoor pool - seasonal
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Tennis equipment
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Manicure
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Pedicure
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Strollers
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Key card access
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Tour/class on local culture
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Themed dinner nights
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Cooking class
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Accommodations and Dining Experience
Grifid Arabella Hotel offers ultra all-inclusive packages with a wide array of dining options, including buffet meals, specialty restaurants, and a gala dinner. The modern rooms feature amenities such as free WiFi, satellite TV, and a daily restocked minibar.
Family-Friendly Activities and Entertainment
The hotel provides a professional child-care team, supervised activities, sports, and evening entertainment for children and teenagers. With children's shows, playgrounds, and pools, the little ones are sure to have a blast.
Relaxation and Leisure Facilities
Guests can unwind at the spa center with pools, hot tub, sauna, hammam, and various massage and treatment options. Complimentary access to the aqua park at a sister property and a convenient shuttle service add to the leisure options.
Book your stay at Grifid Arabella Hotel now and indulge in a luxurious and entertaining holiday experience.
Please note that the beach facilities and the water park are closed in April.
A deposit may be required at the property.
Property Policies
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Parking
Private parking is possible on site (reservation is not needed) and costs BGN 20 per day.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
What was good: The Hotel is nice and clean. We got a room upgrade - Thank you.
What was bad: We chose a better hotel just to make sure the food will be better, but it was a huge dissapointment. Same food our whole stay. 1 type of fish, 2 meats, and thats that. Basically we had no good food for the whole stay. No specials, no seafood. Not a single prawn. Will not visit again. You can get the same food in a hotel for half that price. No watermelon on lunch... The deserts are absolutely gross, all made from fake cream they taste horrible. Ice cream is tragic do not eat it its just some powdered ice cream. Want a cofee, good luck waiting in a line for 20 minutes in the morning as only one person makes it, asked for a cappuchoino, got a Latte. Staff cant speak english, even the receptionists. Why employ teenagers when they are absolutely incompetent. Asked where the mini club is and how it works, the poor boy had no idea and started lising in his instructions manual... Could not say a word in english. Firts day we went to our designated beach, only to find that the hotels beach part was rented to a jetski race, the whole part... so we could not access the beach and safely watch our kid. Be aware that the promised aquapart is not there, you can only get a transfer to it in the afternoon for either 2 or 4 hrs. Needless to say it was overcrowded. Be prepared to listen to music till 2am as the disco from the beach is so loud. Unfortunatelly the stay was not worth it and I do not recommend the hotel for the price.
המלון מקסים ...גם האוכל בסדר!
נקי מאוד !
צוות נהדר. ..בחדר האוכל ...בבריכה... ברים פתוחים כל הזמן ! תענוג!
החדר היה מיושן מאד!!
צוות הקבלה לא מיומן ...שלחו אותנו לים מסביב ..במקום מהשער הירוק ...
ביקשנו קופסא עם אוכל לטיסה וכמובן לא הכינו לנו ...
לא היה מקום במסעדה האיטלקית כבר מהשעה הראשונה שהגענו ל 4 לילות..במקרה ראיתי שהתפנה מקום....
Mâncarea excelentă, curățenie, priveliște superbă
Cocktail-urile
Ospitalitatea
Puține locuri de distracție, animație
Пропали деньги, 400$, мы вызвали полицию, но деньги нам никто не вернул. Платным сейфом мы не воспользовались!
Le tout inclus. Le surclassement dans une tres grande chambre avec salon séparé.
L animation sur place.
Pour 1 semaine c est ok sinon l emplacement est quelconque, Ok pour des vacances pour ne rien faire...plage et hôtel...
Il n y a rien à visiter et pas de sentier piéton pour se balader.. mais fin septembre avant la fermeture de la saison un bon repos.
Страхотно местоположение и прекрасна гледка от стаята. Любезен и приветлив персонал. Чистота и комфорт.
Servirea și mâncarea la restaurantul asiatic.
Deschiderea managerului de la receptie când i-am relatat experienta , a primit foarte ok feedback ul insa nu a avut ea cu ce ajuta decât rezolvarea parțială la baie și oferirea parcării gratis.
Prezenta gândacilor în baie, noaptea colcaiau câte 3-5 și fugeau când aprindeai lumina ( in poza am surprins 1 singur din pacate), para dus lipsa accesorii plina de rugina și calcar, apa la toaleta nu mergea trasa nr 2 se intorcea inapoi în wc ( acestea abia joi s-au rezolvat în a 4a zi), mâncarea la restaurantul principal era cam aceeași dar bine ca era gustoasa; după ora 17.00 apa era rece sau fara presiune cateodata, tacâmurile și farfuriile la restaurant trebuia sa fi atent sa le alegi intrucat erau murdare unele , 0 facilitati la plaja fără saltele la șezlonguri decât dacă aveai noroc, nu aveai bar pe plaja sa te bucuri de all inclusive trebuia sa plătești, noaptea nu te puteai odihni de la muzica cluburilor pana după ora 02.00 intrucat geamurile nu etansau bine si era ca și când dormeai cu geamurile deschise, în concluzie acesta nu este un hotel de 4 stele ultra all inclusive, maxim 2 stele i-as acorda având în vedere experienta și faptul ca aproape zilnic a trebuit sa stau sa raportez pentru mentenanță camera .
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