Bonita Bay Concept Hotel by Xarm Hotels

Hotels
8.3 (405 reviews)
Cr 1c #15-7 Local 4a. Edificio Tesoro del Mar , Santa Marta , CO
+57 605 4365954

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Poor cleanliness
Limited amenities
Noise from nearby bars

Categories

Cleanliness
7.34
Several mentions of poor cleanliness and maintenance.
Service
9.31
Staff received multiple positive feedbacks for kindness and helpfulness.
Location
9.35
Many comments highlighted the excellent location near attractions.
Room Quality
8.3
Rooms were noted to be spacious and comfortable.
Amenities
7.33
Limited amenities mentioned; some areas need improvement.
Value for Money
8.29
Fair value noted but concerns about breakfast portions.
Food and Beverage
7.84
Food options were mentioned as limited and some dissatisfaction with breakfast.
Overall Experience
8.61
General positive sentiment, with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:02

Property Description

Prime Location in Centro Historico District
Situated in the heart of Santa Marta, Bonita Bay Concept Hotel by Xarm Hotels offers easy access to key attractions such as Santa Marta Cathedral, Santa Marta Gold Museum, and Santa Marta Marina. With Bahía de Santa Marta Beach just steps away, guests can immerse themselves in the beauty of the coast.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with essential amenities like a coffee machine, minibar, and flat-screen TV. Relax in a cozy setting with a safety deposit box for your valuables and enjoy a refreshing shower in the private bathroom.

Convenient Services and Nearby Landmarks
Benefit from our 24-hour front desk and paid airport shuttle service for a hassle-free stay. Explore nearby attractions such as Simon Bolivar Park and Quinta de San Pedro Alejandrino, ensuring a memorable visit to Santa Marta.

Book your stay at Bonita Bay Concept Hotel by Xarm Hotels for a delightful experience in Santa Marta!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMR

Location

Guest Reviews

8.3
Based on 405 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.61
P
Paul • solo_traveller • gb
10
2026-09-18 • via Nuitee
C
carlos stiven • solo_traveller • co
8
Muy agradable
Pros:

La ubicación

2026-09-11 • via Nuitee
O
Oscar • couple • co
9
2026-09-02 • via Nuitee
S
Serkan • family_with_children • ch
9
Pros:

Die lage war super

2026-09-02 • via Nuitee
G
Guillermo • solo_traveller • co
10
Pros:

Las instalaciones 👏🏻👏🏻👏🏻

2026-08-31 • via Nuitee
R
Robert • solo_traveller • co
10
2026-08-31 • via Nuitee
R
Robert • couple • co
10
2026-08-31 • via Nuitee
J
JOSE MARIA • family_with_children • es
10
Relax y desconexión total en un entorno maravilloso
Pros:

Personal tanto de recepción como las chicas del desayuno encantadoras

2026-08-28 • via Nuitee
S
Sergio • solo_traveller • ch
10
2026-08-25 • via Nuitee
N
natalia • couple • es
7
2026-08-12 • via Nuitee
M
Magdalena • couple • cl
8
Súper bien, recomendado
Pros:

Exquisitas las piezas e increíble la vista al mar. La gente que atiende, muy amable y servicial. La ubicación súper bien en todo sentido.

Cons:

Hay una sola opción de desayuno y el hotel estaba en reconstrucción.

2026-08-08 • via Nuitee
F
FABIAN ARLEY • couple • co
8
Comodidad
Pros:

Ubicación

Cons:

N/A

2026-08-05 • via Nuitee
P
Peña Rodriguez • couple • co
9
Pros:

EN GENERAL LA ATENCION PERFECTA, LA GENTE MUY AMABLE, LO UNICO ES QUE EL SERVICIO DE TELEVISION NO FUNCIONO.
DE RESTO MUY BIEN

2026-08-04 • via Nuitee
B
Bressan • solo_traveller • ar
8
Atención excelente, instalaciones a mejorar
Pros:

La atención fue excelente y la ubicación es bastante cómoda

Cons:

La habitación necesitaba mantenimiento. El toallero del baño estaba roto y el aspa del aire acondicionado no funcionaba. Algunos espacios comunes necesitan actualizarse

2026-08-04 • via Nuitee
V
Vallance • extended_group • au
10
Pros:

Property was clean. Staff were exceptional and trustworthy with our bags.

2026-07-15 • via Nuitee
J
Jeison • couple • co
1
Muy mala experiencia
Pros:

Telemetría lo único que me gustó, fue el desayuno

Cons:

El servicio muy malo, no hicieron aseo en la habitación, instalaciones defectuosas y el precio muy alto

2026-07-09 • via Nuitee
J
JRKaplan • solo_traveller • es
9
Pros:

El personal y la ubicación

Cons:

La bolera del piso de abajo, aunque es cierto q apenas molestó

2026-07-07 • via Nuitee
R
Rey Jadierth • couple • es
6
Buena ubicación
Pros:

Ubicación frente al mar, desayuno estaba aceptable.

Cons:

La habitación estaba repleta de humedades, la llave de la habitación era enorme y no cerraba la puerta. En el baño había muchísima humedad.

2026-07-05 • via Nuitee
L
luis • couple • co
10
Muy limpio cómodo y buena ubicación
Pros:

La ubicación del hotel frente a la bahía muy buena

Cons:

N/A

2026-07-01 • via Nuitee
G
Gilberto • couple • ec
10
2026-06-24 • via Nuitee