Bonita Bay Concept Hotel by Xarm Hotels

Hotels
8.3 (405 reviews)
Cr 1c #15-7 Local 4a. Edificio Tesoro del Mar , Santa Marta , CO

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Poor cleanliness
Limited amenities
Noise from nearby bars

Categories

Cleanliness
7.34
Several mentions of poor cleanliness and maintenance.
Service
9.31
Staff received multiple positive feedbacks for kindness and helpfulness.
Location
9.35
Many comments highlighted the excellent location near attractions.
Room Quality
8.3
Rooms were noted to be spacious and comfortable.
Amenities
7.33
Limited amenities mentioned; some areas need improvement.
Value for Money
8.29
Fair value noted but concerns about breakfast portions.
Food and Beverage
7.84
Food options were mentioned as limited and some dissatisfaction with breakfast.
Overall Experience
8.61
General positive sentiment, with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:02

Property Description

Prime Location in Centro Historico District
Situated in the heart of Santa Marta, Bonita Bay Concept Hotel by Xarm Hotels offers easy access to key attractions such as Santa Marta Cathedral, Santa Marta Gold Museum, and Santa Marta Marina. With Bahía de Santa Marta Beach just steps away, guests can immerse themselves in the beauty of the coast.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with essential amenities like a coffee machine, minibar, and flat-screen TV. Relax in a cozy setting with a safety deposit box for your valuables and enjoy a refreshing shower in the private bathroom.

Convenient Services and Nearby Landmarks
Benefit from our 24-hour front desk and paid airport shuttle service for a hassle-free stay. Explore nearby attractions such as Simon Bolivar Park and Quinta de San Pedro Alejandrino, ensuring a memorable visit to Santa Marta.

Book your stay at Bonita Bay Concept Hotel by Xarm Hotels for a delightful experience in Santa Marta!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMR

Location

Guest Reviews

8.3
Based on 405 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 7.33
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.61
H
Hernan • couple • ar
10
Recomendable 100x100
Pros:

La cercanía de la playa, la bella vista a la bahía

2026-11-07 • via Nuitee
E
Edilio • couple • us
10
2026-11-05 • via Nuitee
G
Gómez • couple • co
8
Horror de calles cerca a bay concept
Pros:

Limpio y organizado

Cons:

El lugar donde está ubicado, hay mucho indigente. Adicional el parqueadero si vas con transporte quedan retirados pero el miedo es que tanto indigente uno corre peligro

2026-11-04 • via Nuitee
M
Mark • solo_traveller • nl
9
Heerlijke plek voor een kort verblijf in Santa Marta. Aanrader!
Pros:

Erg mooie plek. Ik kreeg een gratis upgrade naar een kamer met zeezicht. Vriendelijk personeel; de baliemedewerkers spreken redelijk goed Engels. Hey ontbijt is ook prima. Op loopafstand van het strand.

Cons:

De ingang is wat vreemd. Je moet met een niet werkende roltrap naar boven, langs een bowlingbaan om vervolgens bij de receptie te komen. Ze zijn de ingang nog aan het verbouwen en dus verbeteren, neem ik aan.

2026-11-02 • via Nuitee
A
Andi9004 • couple • co
10
Excelente ubicación
Pros:

La amabilidad del personal, habitaciones grandes

Cons:

Aunque el esifivio donde está el hotel parece que sigue en obra, la limpieza del lugar es muy buena

2026-11-02 • via Nuitee
B
Bejarano Pérez • family_with_children • co
9
Pros:

La ubicación y habitación

Cons:

Que están construyendo en el primer piso

2026-10-28 • via Nuitee
J
Jonny • family_with_children • co
10
Buen hotel
Pros:

La vista a el mar ⛵

Cons:

Buen servicio

2026-10-14 • via Nuitee
G
Gonzalez • solo_traveller • co
10
2026-10-13 • via Nuitee
E
ERIC ALEJANDRO • family_with_children • co
10
Feliz estadía
Pros:

Excelente atención, buena ubicación y perfecta vista al mar

2026-10-13 • via Nuitee
P
Pedro • couple • co
8
Pros:

Me gustó mucho que la habitación es amplia

Cons:

que no habían ventanas en la habitacion

2026-10-08 • via Nuitee
F
Francisco • couple • co
2
Ratas dentro del techo. Personal muy amable
Pros:

Buen aire acondicionado, personal muy amable.

Cons:

Había gente trabajando con martillos y taladros exactamente sobre el techo de mi habitación, desde las 8am, todo día. Luego en la tarde y noche, se escuchaban ratas caminando y respirando dentro del cielo raso. Horrible

2026-10-07 • via Nuitee
P
Patiño • solo_traveller • co
10
2026-10-07 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-09-18 • via Nuitee
C
carlos stiven • solo_traveller • co
8
Muy agradable
Pros:

La ubicación

2026-09-11 • via Nuitee
O
Oscar • couple • co
9
2026-09-02 • via Nuitee
S
Serkan • family_with_children • ch
9
Pros:

Die lage war super

2026-09-02 • via Nuitee
G
Guillermo • solo_traveller • co
10
Pros:

Las instalaciones 👏🏻👏🏻👏🏻

2026-08-31 • via Nuitee
R
Robert • couple • co
10
2026-08-31 • via Nuitee
R
Robert • solo_traveller • co
10
2026-08-31 • via Nuitee
J
JOSE MARIA • family_with_children • es
10
Relax y desconexión total en un entorno maravilloso
Pros:

Personal tanto de recepción como las chicas del desayuno encantadoras

2026-08-28 • via Nuitee