Alexander Inn

None

Parking was expensive and not easy to find. They have an agreement with a parking garage a few blocks away but we never did get that discount.

Dated

Old and tired room. Poor AC. No blackout curtains. Depressing breakfast room.

Building and floors have seen their better days. Somewhat cramped bathroom.

The bed was too hard for my taste.

Letto un po’ piccolo per 2 : era una piazza e mezza.

My room was very misrepresented the pictures are definitely retouched online and it does not look like that in person at all. The carpet is frayed and worn the door has water damage and is splitting and peeling at the bottom the room did not smell fresh there was hair on the baseboard of my bed all of the corners were old and raggedy. Definitely not worth $250 a night. This is something I would not have known until I entered the room in person. I prepaid for the room for 3 nights and couldn't get my money refunded even after I checked out after one night. I did not feel comfortable enough to stay there an extra two nights so that was definitely a waste of money I'm very disappointed at that. The staff kept on stating the policy that I prepaid and I chose a not refundable option. But I think that should have been voided since the room was not up to standards. They did give me back $100 but I still basically paid for two nights for nothing. Please don't be deceived by the pleasant looking hotel in the pictures they are filtered. I have true pictures I will post so you know what you're actually getting. If my room was only about 100 through $150 a night it wouldn't be as bad but for the price definitely not worth it. Also the whole bathroom is a shower floor if you know what I mean. I hate that its disgusting. That made the whole bathroom smell wet and musty all night which also made my room smell that way. That explains the Warped water damaged bathroom door

For the first three nights, my primary complaint was the very weak water pressure.

On the fourth night, I returned to the hotel to find a cockroach on the bed. I reported to the front desk, who offered me a different room. I had to inspect all of my belongings and move them to a different room between 11pm and midnight, and had to inspect the new room. I got very little sleep and had a long flight the next day. I remain paranoid I may have brought insects back in my luggage. (As proof, I have included in this review a photo of a cockroach under an Alexander Inn branded glass, on top of an Alexander Inn branded drinks coaster - I would prefer not to have to share this, but the situation was not dealt with appropriately).

When I checked out the next morning, I asked to speak to management, but was told they were not present (at 11am on a Monday). I was offered a $50 partial refund off one night of my stay (I paid over $230 a night for four nights). The fact that the response to vermin in the room is a discount of less than 25% of one night suggests the hotel either do not care about cleanliness, or this happens a lot and they can't afford all the refunds.

Do not stay here, it is not worth the stress. The price is low, but prioritise the peace of mind of staying somewhere clean and hygienic, which takes pest control seriously and responds appropriately and apologetically puts things right when this fails.

Chambre très petite, décoration vieillotte. Le petit déjeuner est certes gratuit mais vraiment très léger. Pas de viennoiseries le 2e jour.

The shower could have worked better.

Das Hotel könnte mal wieder ein wenig renoviert werden.