Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Great location near attractions
Cons:
Cleanliness could be improved
Price of breakfast is considered high

Categories

Cleanliness
8.64
Some guests mentioned that cleanliness could be improved.
Service
9.99
Many reviews highlight the staff's politeness and helpfulness, especially specific mentions of staff members.
Location
9.65
Guests appreciate the hotel’s location, especially its proximity to the mall and other points of interest.
Room Quality
9.1
Rooms are generally described positively, with emphasis on cleanliness.
Amenities
9.13
The amenities are standard for the hotel tier, with specific mentions of dining options.
Value for Money
9.09
Some guests feel certain aspects, like breakfast prices, are not justifiable.
Food and Beverage
9.64
The food, especially at the Atrox restaurant, received overwhelming positive feedback.
Overall Experience
9.99
Overall guest feedback indicates a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:42

Property Description

Luxurious Amenities
Crowne Plaza Florya offers an indoor and seasonal outdoor pool, spa, wellness centre, and hammam. Guests can also enjoy free WiFi, private parking, and a children's pool for the little ones.

Dining Experiences
Indulge in a variety of culinary delights at Salamina Restaurant, Atrox Restaurant Lounge, Sardinia Winter Garden Restaurant, and Orca pool bar. From breakfast to international cuisine and snacks, there's something for every palate.

Convenience and Accessibility
With a fitness centre, garden, terrace, and services like private airport transfers, concierge, and 24-hour front desk, Crowne Plaza ensures a comfortable stay. Plus, its proximity to Istanbul's top attractions and transportation hubs makes exploring the city a breeze.

Book now for a memorable stay at Crowne Plaza Florya!

Important information:

Please note that the property can only accommodate pets with a maximum weight of 5 kg or less.
All pets staying at this property must have up-to-date vaccinations.
Pets should not be left unattended in the room, they must be on a leash or in a bag at all time in the public areas or in the restaurant. Wild animals are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 24, 2025 until Sat, Jun 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3620 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.99
D
Dalida • family_with_children • ba
10
Amazing as always
Pros:

The best hotel in Istanbul for us. We are always returning ... 6 years we are coming to Crowne plaza, we love Aqua Florya too much. Reception staff, housekeeping, restaurants staff, everybody nice and helpfull always. Breakfast is amazing with a lot high quality food. Looking forward to come soon again.

2026-05-23 • via Nuitee
A
ANAS • family_with_children • sa
10
رائعه
Pros:

مكان جدا جميل

2026-05-22 • via Nuitee
A
Athra • couple • ae
10
2026-05-22 • via Nuitee
I
Iryna • solo_traveller • ru
9
2026-05-21 • via Nuitee
G
Gülnar • couple • tr
10
2026-05-21 • via Nuitee
S
safwat alahmar • family_with_children • ae
9
Pros:

location is good next to the see, a lot of restaurants available next to the hotel.

2026-05-20 • via Nuitee
M
Michael Rodney • solo_traveller • it
9
2026-05-20 • via Nuitee
C
Costa • solo_traveller • it
8
Tornerò
Pros:

La puliza . La cortesia .

Cons:

TRasporto Aeroporto Hotel

2026-05-19 • via Nuitee
P
Prowehear • solo_traveller • kz
10
2026-05-19 • via Nuitee
G
Gulnara • extended_group • tm
4
Pros:

Отель оставил крайне неприятное впечатление. Сервис находится на очень низком уровне, а отношение к клиентам просто ужасное. Персонал вел себя равнодушно и грубо, на просьбы реагировали неохотно, а некоторые вопросы вообще остались без решения.
Очень жаль потраченных денег и времени. Не рекомендую этот отель тем, кто ценит нормальный сервис и уважительное отношение к гостям.

Cons:

Отношение ребят на стойке

2026-05-18 • via Nuitee
G
Gulnara • solo_traveller • tm
2
Соотношение цены и качества здесь просто ужасное. Отель совершенно не оправдывает свою стоимость — за такие деньги ожида
Pros:

На ресепшене господин Berk’e относился ужасно, будто мы не гости а не знаю кто.

Cons:

Сервис ужасный, научите персонал обращаться с людьми как с людьми.

2026-05-18 • via Nuitee
G
Gökmen • extended_group • at
8
Als Business Hotel gut
Pros:

Gut ausgestattetes Zimmer. Minibar gut befüllt, zusätzlich Obst, Wasser als Geschenk. Komfortables Bett.

Cons:

Kopfkissen könnte weicher sein. Minibarpreise Wein Alkohol zu teuer. Hektisches Hotel, viele Besucher, rein und raus.

2026-05-18 • via Nuitee
L
Loreta • solo_traveller • nl
10
Pros:

My trip was excellent. I enjoyed travel to the airport. Polite driver, comfortable and very well equipped car made my trip unforgettable.
Thank you!

Cons:

I didn't recognise anything I didn't like.

2026-05-18 • via Nuitee
G
Gulnara • solo_traveller • tm
3
Отдельно хочется сказать про сервис — он просто отвратительный. На ресепшене сотрудники постоянно игнорировали гостей, з
Pros:

Отдельно хочется сказать про сервис — он просто отвратительный. На ресепшене сотрудники постоянно игнорировали гостей, заселение заняло почти час без каких-либо объяснений или извинений.Забрать депозит занял 45 минут.Персонал ведёт себя так, будто делает одолжение, а не выполняет свою работу.Создаётся ощущение полного безразличия к гостям и их комфорту.

Cons:

Сервис на ресепшене

2026-05-18 • via Nuitee
M
Mike • couple • ae
10
I enjoy my stay it was fabulous experience I recommend it all the time
Pros:

Service , food , location all extremely excellent

Cons:

I like

2026-05-17 • via Nuitee
M
Muhamedilmi • couple • mk
9
Pros:

Cok guzel

2026-05-17 • via Nuitee
A
andrea • couple • at
10
Pros:

Tolles Hotel, super schöne Zimmer, Essen fantastisch und die Lage perfekt

2026-05-17 • via Nuitee
Валентина • extended_group • kz
10
Потрясающий отдых в Стамбуле! Отель расположен прямо на первой линии, с невероятным видом на море. Просыпаться под шум в
Pros:

Отличное расположение, первая линия, чистые номера, отзывчивый персонал!!

2026-05-17 • via Nuitee
A
ABDULAZIZ • couple • sa
10
2026-05-16 • via Nuitee
H
Huan • couple • at
9
Pros:

Freundlich

2026-05-15 • via Nuitee