Mercure Tbilisi Old Town

Hotels
Mercure
9.2 (781 reviews)
Vakhtang Gorgasali Street 9 , Tbilisi City , ge

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable stay
Cons:
Weak shower water pressure
Limited breakfast options
Issues with mattress softness
High breakfast cost

Categories

Cleanliness
8.89
Generally clean as mentioned, but some reviews hinted issues such as weak water flow.
Service
9.86
Friendly staff and good service mentioned, though some concerns about reception staff.
Location
10
Great location consistently praised across reviews.
Room Quality
8.9
Rooms described as clean and comfortable, but some reports of mattress softness.
Amenities
8.85
Spa facilities noted positively; however, restaurant quality received negative feedback.
Value for Money
8.88
Concern about high breakfast price and overall value wasn't always satisfying.
Food and Beverage
8.34
Negative feedback on breakfast options and quality.
Overall Experience
9.89
Overall very positive, with good amenities and a high comfort level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Spa Center and Free WiFi
Indulge in relaxation at our spa center with sauna and hammam, and stay connected with complimentary WiFi throughout the property.

Delectable Dining Options
Savor a delightful culinary experience at ASADO Steakhouse Restaurant & Lobby Bar, and enjoy breathtaking city views at Rooftop Terrace Bar SKY7 while sipping on your favorite drinks.

Prime Location for Sightseeing
Explore nearby attractions such as Narikala Fortress and Shardeni Street just a short walk away, and immerse yourself in the vibrant culture of Tbilisi.

Experience the perfect blend of comfort and convenience at Mercure Tbilisi Old Town. Book now for an unforgettable stay!

Important information:

Please note that payment will be charged in GEL.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Location

Guest Reviews

9.2
Based on 781 reviews
Cleanliness: 8.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.88
Food and Beverage: 8.34
Overall Experience: 9.89
W
Wojciech solo_traveller gb
10
2026-08-15 via Nuitee
6
661arvinh Solo travel
10
Visiting Tbilisi
Pros:

Really nice hotel with clean rooms, good breakfast, fantastic restaurant and cozy bar. The hotel is centrally located in the old Tbilisi, close to many attractions, restaurants, parks. river where you can enjoy a boat trip and experience the beautiful view of the city, and you also visit the wine shops for testing the all the amazing local wines. I was greeted with a smile at check in and have been treated with respect and courtesy by the hotel staff and management, especially the front office manager Giorgi, receptionist Ulugbek and Karina throughout my stay. Thank you all for the lovely stay and services.

2026-08-14 via Tripadvisor
N
navidx2026 Couples
10
Warm, friendly helpful staff. great experience
Pros:

amazing place with experienced and warm attitude staff, specially Mariam, Esmira, And Lizi. They even took great care for our small guest like in pictures 🐹

2026-08-13 via Tripadvisor
M
MITSUGU solo_traveller jp
9
2026-08-13 via Nuitee
J
Julia couple ru
9
Cons:

В ванной комнате не было кондиционера для волос. Видимо забывала горничная добавлять во время уборки

2026-08-12 via Nuitee
A
Alexander couple ru
10
2026-08-12 via Nuitee
D
Dr. Helder solo_traveller pt
10
2026-08-10 via Nuitee
O
Orlando couple pr
10
2026-08-10 via Nuitee
I
irakli solo_traveller ge
10
2026-08-10 via Nuitee
_
_K586XQ Family
10
Awesome
Pros:

We would like to give a special thank you to Dach at the reception. He has been incredibly kind, attentive, and helpful throughout our stay. He always makes sure that everything is okay and that we have everything we need. His service is truly exceptional — he is professional, welcoming, patient, and always greets us with a smile. It is clear that he genuinely cares about the guests and wants them to have the best experience possible.

Overall, the entire hotel staff has been wonderful, friendly, and pleasant. The rooms are very clean and comfortable, the service is amazing, and everyone has been so welcoming and respectful.

We are very happy with our stay and truly appreciate the warm hospitality. Thank you for making us feel so comfortable and well taken care of!

2026-08-09 via Tripadvisor
0
02finance solo_traveller ru
5
2026-08-09 via Nuitee
E
Erkan solo_traveller tr
10
2026-08-09 via Nuitee
A
Aynur solo_traveller us
8
Pros:

Great facilities, staff, location

Cons:

Beds were too soft

2026-08-09 via Nuitee
W
Wanderer32244993697 Business
10
Excellemce!
Pros:

Dear Managers!

In the tapestry of travel, it is rarely the walls that leave the deepest impression, but the souls who dwell within them. My recent stay was not merely a visit, but a masterclass in grace, orchestrated by two shining stars: Ms. Gvantsa and Mr. Dachi.

Their presence is a rare alchemy of class and genuine warmth. From the first greeting to the final farewell, they moved with a seamless professionalism that felt both effortless and deeply caring. Every request was met with a radiant smile and a sincerity that turned service into an art form. In the world of business, we search for such pillars of excellence—Gvantsa and Dachi are the kind of professionals I would be honored to have in my own team. They are, without a doubt, the true diamonds in this establishment’s crown.

Beyond the impeccable service, the hotel itself is a sanctuary of comfort. The location is ideal, the rooms are exquisitely designed havens of rest, and the wellness facilities—from the soothing sauna to the modern gym—offer perfect rejuvenation.

The culinary experience deserves its own verse. The kitchen strikes a sublime balance, honoring the rich heritage of traditional flavors and local delicacies while daring to explore sophisticated fusion creations that delight the palate. It is truly world-class dining.

To the management: you have something special here. Cherish and nurture the talent of Gvantsa and Dachi, for they are the heartbeat of your hospitality.

I look forward with great anticipation to October 2026, when I shall return to complete my next project. Until then, your hotel will remain my primary recommendation to all who seek perfection.

Madloba!

2026-08-08 via Tripadvisor
B
BEKA couple ge
10
2026-08-08 via Nuitee
A
Armen solo_traveller ge
10
2026-08-08 via Nuitee
I
Imamali solo_traveller ge
10
2026-08-08 via Nuitee
O
Oleg solo_traveller es
10
2026-08-08 via Nuitee
D
Deepak couple np
4
Pros:

Near to town

Cons:

Tired to write but not up to mark for value

2026-08-05 via Nuitee
E
Enrico extended_group it
10
2026-08-05 via Nuitee