Mercure Tbilisi Old Town

Hotels
Mercure
9.2 (700 reviews)
Vakhtang Gorgasali Street 9 , Tbilisi City , ge

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable stay
Cons:
Weak shower water pressure
Limited breakfast options
Issues with mattress softness
High breakfast cost

Categories

Cleanliness
8.89
Generally clean as mentioned, but some reviews hinted issues such as weak water flow.
Service
9.86
Friendly staff and good service mentioned, though some concerns about reception staff.
Location
10
Great location consistently praised across reviews.
Room Quality
8.9
Rooms described as clean and comfortable, but some reports of mattress softness.
Amenities
8.85
Spa facilities noted positively; however, restaurant quality received negative feedback.
Value for Money
8.88
Concern about high breakfast price and overall value wasn't always satisfying.
Food and Beverage
8.34
Negative feedback on breakfast options and quality.
Overall Experience
9.89
Overall very positive, with good amenities and a high comfort level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Spa Center and Free WiFi
Indulge in relaxation at our spa center with sauna and hammam, and stay connected with complimentary WiFi throughout the property.

Delectable Dining Options
Savor a delightful culinary experience at ASADO Steakhouse Restaurant & Lobby Bar, and enjoy breathtaking city views at Rooftop Terrace Bar SKY7 while sipping on your favorite drinks.

Prime Location for Sightseeing
Explore nearby attractions such as Narikala Fortress and Shardeni Street just a short walk away, and immerse yourself in the vibrant culture of Tbilisi.

Experience the perfect blend of comfort and convenience at Mercure Tbilisi Old Town. Book now for an unforgettable stay!

Important information:

Please note that payment will be charged in GEL.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 700 reviews
Cleanliness: 8.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.88
Food and Beverage: 8.34
Overall Experience: 9.89
D
Dr.Dilip solo_traveller in
8
2026-05-22 via Nuitee
A
Alicia solo_traveller il
8
Pros:

El desayuno excelente, muy completo.
La atencion en la recepcion, muy buena,

Cons:

La ducha tiene el piso muy resbaladizo, peligroso, tenia que cuidar mucho para no caerme.Deberia ser un piso de piedra absorbente.
El estante para las toallas esta muy alto!! una persona mediana le cuesta agarrarla.
La pileta es, proporcionalmente muy grande, dejando muy poco espacio , en los laterales, para poner mis cosas personales.

2026-05-20 via Nuitee
A
amir solo_traveller ro
10
2026-05-17 via Nuitee
A
Alexander couple de
7
Будем пробовать другие отели.
Pros:

Расположение и ресторан внизу.

Cons:

В этот раз немного разочаровал отель. Мне дали номер оборудованный для инвалидов. Я все понимаю, но должна быть золотая середина какая то. Не было куда даже сумку с банными принадлежностями поставить.

2026-05-15 via Nuitee
E
Elena solo_traveller us
8
Pleasant
Pros:

Great location, very nice staff

Cons:

Too crowded at breakfast

2026-05-15 via Nuitee
F
Fahad couple sa
7
موقع رائع وأشكر الموظفة إسميري مع تحفظنا على عدم وجود خدمة حمل الحقيبة وتعامل بعض موظفي المطعم غير جيدة ومنهم الأفريقي
Pros:

الموقع

Cons:

لا يوجد مسبح
لا يوجد خدمة حمل الحقائب
تعامل بعض موظفي المطعم

2026-05-14 via Nuitee
T
Tatiana solo_traveller ru
10
2026-05-13 via Nuitee
N
Negiat couple us
10
2026-05-12 via Nuitee
M
maccabi solo_traveller il
9
2026-05-09 via Nuitee
G
Gregory solo_traveller fr
8
Pros:

confort, emplacement

Cons:

le bruit des voitures dans la chambre privilège donnant suffisamment le boulevard.

2026-05-08 via Nuitee
סיגל solo_traveller il
10
Pros:

פריוולג חדר מרווח נח עם כל הפסיליטיס. מיקום פצצה על העיר העתיקה. צוות מהמם. נקי מצוחצח.

2026-05-05 via Nuitee
C
Cabbarov couple az
10
Я был как дома
Pros:

Все под рукой

Cons:

Все хорошо же было

2026-05-04 via Nuitee
M
Mohammed couple sa
6
2026-05-03 via Nuitee
N
Napat solo_traveller th
7
Pros:

Very clean and good service.

Cons:

I booked privilege double room and it is very different from the picture in here.
It was ok but very different (and of course, not better) . The bed is too soft and the bath floor is very slippery. Breakfast is standard.

2026-04-29 via Nuitee
N
Nataliya solo_traveller gb
10
2026-04-22 via Nuitee
H
HAKKI solo_traveller tr
10
2026-04-20 via Nuitee
S
Sefora couple us
10
2026-04-19 via Nuitee
O
Oleksandr solo_traveller pl
10
Recommended! For business reason, family staying etc. Location is very convenient.
Pros:

Comfortable atmosphere, delicious breakfast and really friendly personnel. Room was cleaned everyday! Water compliment in refrigerator updated everyday.

Cons:

Gym has to be upgraded )

2026-04-19 via Nuitee
Артуш solo_traveller ru
8
2026-04-18 via Nuitee
R
Rastislav couple ch
10
Excellent service and location
Pros:

Excellent location right next to Metekhi Church and Vakhtang Gorgasali’s monument, with the Old City and a large shopping mall (Gallery) nearby. Generally, everything is walking distance away from the hotel; otherwise, the bus stop is right next to the building. The staff are friendly, professional, and speak good English. The rooms are clean, very spacious, and offer great value for their rating - more than you’d expect compared to similar hotels in Europe. It’s also wonderfully quiet in the evenings. We never had to request anything, as amenities were consistently replenished in advance, including daily water replacement. There is also a small fridge. Last but not least, the steakhouse on the ground floor serves excellent food beyond just steaks. I recommend booking with breakfast, which is served there - it’s very diverse! To conclude with, we’d like to thank the staff for the good time we spent there!

Cons:

N/a

2026-04-16 via Nuitee