Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Spacious rooms
Cons:
Cleanliness issues in bathrooms
Some staff unresponsive at check-in

Categories

Cleanliness
6.89
Multiple reviews indicated issues with cleanliness, particularly in bathrooms.
Service
9.36
Staff were frequently described as friendly and helpful, providing good customer service.
Location
9.4
The hotel location was noted as very convenient and close to main attractions.
Room Quality
7.85
Rooms were generally spacious, but some cleanliness issues were noted.
Amenities
8.88
Amenities were described positively, though some reviews noted room supplies were lacking.
Value for Money
9.34
The hotel provides good value for money based on the overall experience.
Food and Beverage
7.39
Breakfast options were mentioned infrequently, and some guests chose to eat elsewhere.
Overall Experience
8.86
Overall experience was positive, with recommendations to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Green Oasis in Sapa

Prime Location: Nestled amidst nature, Sapa Elite Hotel is conveniently located near key attractions like Sapa Church and Ham Rong Mountain. Explore the beauty of Sapa Market and Sapa Lake just steps away.

Comfortable Accommodation: Relax in rooms with garden-view balconies, modern amenities, and cozy interiors. The hotel ensures a comfortable stay with heating, flat-screen TV, and well-equipped bathrooms.

Convenient Services: From tour assistance to bicycle rentals, the hotel offers a range of services to enhance your stay. Indulge in Vietnamese and Western delicacies at the on-site restaurant.

Experience the charm of Sapa at Sapa Elite Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 200,000 per person per night when using an existing bed.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 683 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 7.39
Overall Experience: 8.86
N
Nguyen • solo_traveller • vn
5
Pros:

Centrally located

Cons:

Bathroom was not clean, lots of moss in the shower area. Bed sheet and pillow case were stained, lots of hairs on it even when room was ready.

2026-07-25 • via Nuitee
T
Tuyền • solo_traveller • vn
10
Pros:

Chỗ nghĩ vị trí views tuyệt vời, gần quảng trường, phòng sạch sẽ, tiện nghi.nv hỗ trợ nhiệt tình. Cho check in trể.10 điểm !

2026-07-22 • via Nuitee
M
marius • solo_traveller • ro
9
2026-07-20 • via Nuitee
A
Anton • solo_traveller • au
9
Pros:

We arrived at 10p00 to check-in. reception staff were very friendly and go out of his way to make the check-in smoothly and helpful.
Our room were clean but need abit of maintenance. We had breakfast included, it was good. Overall I okay with my stay for the price I paid.

2026-07-10 • via Nuitee
T
Ta • solo_traveller • vn
10
Pros:

Nhân viên chuyên nghiệp và thân thiện

2026-07-10 • via Nuitee
A
Abdullah • extended_group • sa
10
Pros:

الاطلالة في الادوار العلوية ( البلكونة ) مساحة الغرفة

Cons:

لا شيء

2026-07-06 • via Nuitee
C
Cristy Ann • extended_group • ae
5
Pros:

It has balcony

Cons:

Its not clean.

2026-07-06 • via Nuitee
A
Abdullah • extended_group • sa
8
تجربة رائعة
Pros:

الموقع ممتاز
الخدمه ممتازه جداً
السعر مناسب جداً
الموظفين بشوشين

2026-07-06 • via Nuitee
I
Igor • family_with_children • ru
9
2026-06-29 • via Nuitee
S
Sairah • couple • ph
9
Comfy, worth it
Pros:

Big spacious rooms

Cons:

Although it is close to sun plaza there’s a short uphill walk

2026-06-28 • via Nuitee
M
Mohamed Amaan • extended_group • mv
5
Not worth the money
Pros:

Location

Cons:

The rooms were not clean and it smelled bad. The bathroom drain was getting blocked.

2026-06-25 • via Nuitee
D
Debra • solo_traveller • au
4
Good location, could of been cleaner
Pros:

Good location

Cons:

Wasn’t clean. Staff weren’t helpful.

2026-06-15 • via Nuitee
V
Văn Thư • family_with_children • vn
8
2026-06-13 • via Nuitee
J
JEONGHEE • solo_traveller • kr
10
2026-06-09 • via Nuitee
N
Ngọc Khanh • solo_traveller • vn
9
Pros:

Thân thiện

2026-06-07 • via Nuitee
L
Lieu • family_with_children • vn
10
Kì nghỉ mát mẻ trốn mùa hè oi bức phố thị
Pros:

High recommend cho những ai đi du lịch sapa, view ban công phòng nhìn ra quảng trường và toà sun plaza, ngay trung tâm. Bạn lễ Tân thân thiện và chu đáo, up hạng phòng free và cho mình nhận phòng sớm từ 8 h sáng mà không mất phí. Phòng rộng rãi, đầy đủ tiện nghi. Nếu lên sapa lần nữa mình chắc chắn sẽ ở lại khách sạn này. Có hỗ trợ book vé đi các điểm tham quan có chiết khấu 🥰

Cons:

Không tìm ra nhược điểm luôn

2026-06-04 • via Nuitee
X
Xuân • family_with_children • vn
8
2026-06-02 • via Nuitee
P
Phan Thi Thuy • couple • vn
10
2026-05-26 • via Nuitee
P
Phạm • solo_traveller • vn
9
Pros:

Khách sạn rất gần trung tâm, sạch sẽ, nhân viên nhiệt tình

2026-05-26 • via Nuitee
T
Tanmoy • solo_traveller • in
7
Sapa in Nature's Lap
Pros:

Location, Sapa can be observed from the Balcony of my room. Sun Plaza is very close to the hotel. The staff is excellent and very helpful with smiling faces all the time.

Cons:

Must have Dining facilities. Pre-payment options must be added.

2026-05-21 • via Nuitee