Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Spacious rooms
Cons:
Cleanliness issues in bathrooms
Some staff unresponsive at check-in

Categories

Cleanliness
6.89
Multiple reviews indicated issues with cleanliness, particularly in bathrooms.
Service
9.36
Staff were frequently described as friendly and helpful, providing good customer service.
Location
9.4
The hotel location was noted as very convenient and close to main attractions.
Room Quality
7.85
Rooms were generally spacious, but some cleanliness issues were noted.
Amenities
8.88
Amenities were described positively, though some reviews noted room supplies were lacking.
Value for Money
9.34
The hotel provides good value for money based on the overall experience.
Food and Beverage
7.39
Breakfast options were mentioned infrequently, and some guests chose to eat elsewhere.
Overall Experience
8.86
Overall experience was positive, with recommendations to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Green Oasis in Sapa

Prime Location: Nestled amidst nature, Sapa Elite Hotel is conveniently located near key attractions like Sapa Church and Ham Rong Mountain. Explore the beauty of Sapa Market and Sapa Lake just steps away.

Comfortable Accommodation: Relax in rooms with garden-view balconies, modern amenities, and cozy interiors. The hotel ensures a comfortable stay with heating, flat-screen TV, and well-equipped bathrooms.

Convenient Services: From tour assistance to bicycle rentals, the hotel offers a range of services to enhance your stay. Indulge in Vietnamese and Western delicacies at the on-site restaurant.

Experience the charm of Sapa at Sapa Elite Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 200,000 per person per night when using an existing bed.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 671 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 7.39
Overall Experience: 8.86
V
Văn Thư family_with_children vn
8
2026-06-13 via Nuitee
J
JEONGHEE solo_traveller kr
10
2026-06-09 via Nuitee
N
Ngọc Khanh solo_traveller vn
9
Pros:

Thân thiện

2026-06-07 via Nuitee
L
Lieu family_with_children vn
10
Kì nghỉ mát mẻ trốn mùa hè oi bức phố thị
Pros:

High recommend cho những ai đi du lịch sapa, view ban công phòng nhìn ra quảng trường và toà sun plaza, ngay trung tâm. Bạn lễ Tân thân thiện và chu đáo, up hạng phòng free và cho mình nhận phòng sớm từ 8 h sáng mà không mất phí. Phòng rộng rãi, đầy đủ tiện nghi. Nếu lên sapa lần nữa mình chắc chắn sẽ ở lại khách sạn này. Có hỗ trợ book vé đi các điểm tham quan có chiết khấu 🥰

Cons:

Không tìm ra nhược điểm luôn

2026-06-04 via Nuitee
X
Xuân family_with_children vn
8
2026-06-02 via Nuitee
P
Phạm solo_traveller vn
9
Pros:

Khách sạn rất gần trung tâm, sạch sẽ, nhân viên nhiệt tình

2026-05-26 via Nuitee
P
Phan Thi Thuy couple vn
10
2026-05-26 via Nuitee
S
shahar couple il
7
Pros:

Have all the facilities I needed, including balcony

Cons:

Very very old

2026-05-21 via Nuitee
T
Tanmoy solo_traveller in
7
Sapa in Nature's Lap
Pros:

Location, Sapa can be observed from the Balcony of my room. Sun Plaza is very close to the hotel. The staff is excellent and very helpful with smiling faces all the time.

Cons:

Must have Dining facilities. Pre-payment options must be added.

2026-05-21 via Nuitee
H
Hiền solo_traveller vn
7
2026-05-20 via Nuitee
L
Louis solo_traveller fr
10
2026-05-14 via Nuitee
T
Tarek solo_traveller de
5
Pros:

Junior Suite angenehm groß und Check In nach 23:30 möglich

Cons:

Sehr dreckig und muffig, Bettwäsche und Handtücher waren nicht sauber. Schimmel im Badezimmer.

2026-05-14 via Nuitee
N
Ngô couple vn
10
Pros:

Vị trí

2026-05-13 via Nuitee
C
Cảnh couple vn
7
2026-05-01 via Nuitee
H
Ha solo_traveller vn
10
Pros:

Great location

2026-04-30 via Nuitee
H
Ha solo_traveller vn
10
Pros:

Great service, great location

2026-04-30 via Nuitee
M
Mimi couple au
8
Adequate mid range accomodation.
Pros:

Excellent quiet location close to town centre.

Cons:

The interior was showing signs of wear and tear, but everything was in good working order.

2026-04-24 via Nuitee
G
Gabriele Franziska solo_traveller de
7
Zimmer ordentlich, Hotel central, Manko niemand Englisch sprechendes an der Rezeption
Pros:

Zentral gelegen, Zimmer gut ausgestattet.

Cons:

Personal sprach kein Englisch, nur die Kinder der Besitzer an der Rezeption, deshalb war es nicht möglich einen Ausflug oder anderes zu buchen.

2026-04-20 via Nuitee
C
Carl solo_traveller es
10
2026-04-19 via Nuitee
Z
Zaid solo_traveller om
6
Pros:

الغرف واسعة،

Cons:

الفندق قديم و يحتاج للتجديد، لا يوفر افطار بالفندق موقع الفندق مرتفع و يحتاج الى لياقه للوصول الية مشيا.

2026-04-19 via Nuitee