Quirk Hotel Richmond

Hotels
8.6 (452 reviews)
201 W. Broad Street , Richmond , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Sticky countertops
Staff lost car keys
Limited room service menu

Categories

Cleanliness
8.1
Rooms are clean but countertops in lobby were sticky.
Service
9.1
Staff were friendly and went above and beyond, reflecting great service.
Location
9.1
Fantastic location in Richmond.
Room Quality
8.6
Overall room quality was good but a bit warm in December.
Amenities
8.6
Had amenities like water filling stations and a comfy bed, need for more coffee cups noted.
Value for Money
8.6
Good overall value for the experience but some service hiccups noted.
Food and Beverage
8.1
Food was great when available, but limited room service menu was disappointing.
Overall Experience
8.6
Enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:34

Property Description

Artistic Experience at the On-Site Gallery
Immerse yourself in the vibrant local art scene with rotating exhibits at our on-site gallery, showcasing the talent of Richmond's artists.

Culinary Delights at Maple & Pine Restaurant
Indulge in a gastronomic journey at our Maple & Pine restaurant, offering a delectable menu to satisfy your taste buds during your stay.

Relaxation and Recreation
Unwind at our rooftop bar with a refreshing cocktail, or take advantage of our fitness center for a rejuvenating workout session. The garden and terrace provide serene spots to unwind amidst the bustling city.

Experience the perfect blend of art, culture, and luxury at Quirk Hotel Richmond. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 452 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
D
daniela • solo_traveller • it
9
2026-05-30 • via Nuitee
J
Jude • couple • us
6
Cons:

The hot water and water pressure were terrible

2026-05-28 • via Nuitee
G
Ghazaleh • solo_traveller • at
10
Pros:

Sehr schön, ein Boutique Hotel mit Besonderheiten, einer vollen Bar unten und Rooftop bar! Zimmer gross und wunderschön hergerichtet.

2026-05-25 • via Nuitee
M
mariamd902 • NONE
4
Not worth the hype or price
Pros:

It was shabby and overpriced. The location was good and staff was nice, but I would not recommend staying here. There are other options in the same area.

2026-05-24 • via Tripadvisor
E
EDWARD • couple • us
4
Pros:

Nice rooftop bar

Cons:

We only had cold water in the shower. Bathroom fan was broken.

2026-05-24 • via Nuitee
D
Deanna • couple • us
10
Pros:

The location and the staff were great!

Cons:

Wanted to make room cooler than 68 degrees.

2026-05-24 • via Nuitee
V
Vinchel • solo_traveller • sg
9
Pros:

Clean room

Cons:

The aircon is a bit noisy in the room 310

2026-05-19 • via Nuitee
T
Tradry • Friends getaway • Durham, North Carolina
10
Quaint and charming with great food and service
Pros:

My sister and I stayed here for a quick getaway. Our rooms were very spacious and the beds super comfy. We had late night snacks and drinks in the lobby and the food was very good. The hotel decor was lovely and the art gallery had some fun things. Would definitely stay again.

2026-05-17 • via Tripadvisor
N
nancyrD4638UM • NONE
2
Horrible Hotel Experience
Pros:

We have stayed at the Quirk before and loved it. Clearly, there has been a management change as it is a completely different hotel. Our room was spartan, not very clean, with broken door handles and worst of all, NO HOT WATER. Zilch. After a long day of working and driving, all you want is a clean room, hot shower and a comfy bed. Absolutely none of those were present. Sheets felt like sandpaper. Sad that this once lovely hotel has fallen so far so fast.

2026-05-15 • via Tripadvisor
S
Shamiya • couple • us
10
2026-05-14 • via Nuitee
C
christinemwinder • NONE
4
Beautiful hotel - but that's where it starts and ends
Pros:

We stayed at Quirk Hotel for our wedding weekend (we also got married in the hotel), and our stay was truly terrible. Quirk is obviously beautiful, which is why we wanted to get married there, but the appeal stops there. We didn't have hot water in any of the rooms that we or our wedding guests were staying in throughout the hotel for the entirety of a 3-day stay even after letting the front desk know. The TV in the bridal suite didn't work (cracked screen so no picture only sound), and after we let the front desk know, we waited over an hour for someone to come replace it but no one ever came. Quirk clearly values aesthetics more than the actual guest experience.

2026-05-10 • via Tripadvisor
L
Lesslie • couple • us
8
Pros:

Location and quirkiness. Good art program and buzzy bar.

Cons:

Value

2026-05-10 • via Nuitee
W
woodyi2026 • Family
4
Most Overrated Hotel Experience I’ve Ever Had
Pros:

Too expensive. Indifferent service. Uncomfortable beds. Failure to adhere yo their own published policies. Very overrated. “Art” is a bunch of twee pastel cutesiness

2026-05-09 • via Tripadvisor
K
Kathleen. • extended_group • us
8
2026-05-06 • via Nuitee
H
Hilde • solo_traveller • nl
9
Pros:

Fantastische inrichting.
Comfortabele kamers.

Cons:

De prijs.

2026-05-02 • via Nuitee
G
gerlind • family_with_children • de
10
Das schönste Hotel - alles in bezaubernden Farben
Pros:

Wunderschönes Hotel

Cons:

Tolles Ambiente

2026-04-30 • via Nuitee
M
Maria Eugenia • extended_group • us
7
Fun and well located hotel!
Pros:

Love the location!

Cons:

Need a little of cleaning the floors

2026-04-22 • via Nuitee
C
Claudia • solo_traveller • us
9
2026-04-22 • via Nuitee
S
Spridle99 • NONE
2
No AC - no accountability - no customer care at the Quirk
Pros:

My husband booked me 2 nights to rest and recharge after a very long and stressful month. I was quite happy to be coming back having celebrated my daughter's birthdays with you in the past and staying there with my husband before. I had a very positive feeling coming in. The young man that checked me in gave me the American Express voucher that was a nice exciter as I checked in, I valeted my car and headed up. I found 2 box fans in my room, and a very hot room. Presentation and feel were terrible.
I went back down, and asked if he maybe gave me the wrong room, he said they were trying to get an electrician to fix and that they might be able to. I asked what they were going to di if they couldn't fix it as for $435/night, I expect basics of comfort, dark and quiet to rest and recharge. He said they weren't sure if the electrician was coming or not and there were no more rooms. I asked for a manager. He had been sitting and watching from the table next to the desk the whole time. He told me it would "kick on and off" but he couldn't fix it. He also said he was about to take it offline, but we booked it before he could. I asked why he let me check in without disclosing it and let me valet my car. He offered no empathy, no explanation. Truly the worst customer expereince I ahve had in so many years. I broke into tears. I was so tired and no kindness with that kind of surprise was not nice. I asked for a full refund and for my car back. I called Am Ex who called him and processed the cancellation. He wrote me an email saying he called them which simply was not true. So very disappointed that this institution that I had such lovely memories at has been so diminished due to lack of care.

They allowed me to lug my suitcase upstairs find this dissapointing site and come back down, have to go back up and get my things and make 2 follow ups for the valet and room cancellations. Sad state of affairs at the Quirk.

2026-04-20 • via Tripadvisor
R
Robert • extended_group • us
8
Overall very happy with my stay. rooms we're great. great lobby to work in.
Pros:

Loved the hotel - food was ok. But I'll definitely be coming back.

Cons:

Food was okay. pillows we're bad

2026-04-18 • via Nuitee