Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great staff
Beautiful views
Exceptional location
Cons:
WiFi issues
High prices for meals
Cold room on arrival

Categories

Cleanliness
8.43
The room was cold upon arrival with an open window, indicating a lack of attention to cleanliness and preparation.
Service
9.9
Staff were praised as friendly, helpful, and quick to resolve issues, indicating excellent service.
Location
10
Exceptional location mentioned multiple times, enhancing overall experience.
Room Quality
9.44
Rooms are described as beautifully designed and spacious with great views.
Amenities
8.89
Basic amenities were present; however, some breakfast and restaurant service aspects could be improved.
Value for Money
8.42
Some reviews pointed out high restaurant prices and limited food variety, impacting perceived value for money.
Food and Beverage
8.88
Breakfast was great, but evening meal selection and prices could use improvement.
Overall Experience
9.63
Overall experience rated positively with multiple aspects highlighted, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Prime Location:
Located just 18 km from Blackgang Chine, The Albion offers a convenient stay near top attractions. Explore the nearby Needles Old Battery and Hurst Castle for a memorable experience.

Modern Amenities:
Experience comfort and convenience with air conditioning, TV, and a private bathroom in every room. Enjoy the added luxury of a balcony in select rooms, along with free toiletries and a fridge for your comfort.

Exceptional Services:
Indulge in room service, a 24-hour front desk, and free WiFi during your stay at this 4-star hotel. With free private parking and a non-smoking environment, The Albion ensures a hassle-free and enjoyable visit.

To book your stay at The Albion and enjoy these amenities, visit our website now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 325 reviews
Cleanliness: 8.43
Service: 9.9
Location: 10
Room Quality: 9.44
Amenities: 8.89
Value for Money: 8.42
Food and Beverage: 8.88
Overall Experience: 9.63
A
Amy couple gb
10
Amazing stay
Pros:

Stunning location with views straight out to the ocean and really helpful and friendly staff (big shoutout to Heather for taking us last minute to the Needles in the free cab!). The air conditioning was also a luxury during summer. Breakfast was great too! We would definitely stay here again

Cons:

Dust and cobwebs around the balcony door should be cleaned but otherwise a very comfortable stay

2026-07-10 via Nuitee
K
Kevin couple gb
10
2026-07-10 via Nuitee
J
Jane solo_traveller gb
10
2026-07-10 via Nuitee
S
sabrina solo_traveller gb
9
2026-07-06 via Nuitee
K
Kim solo_traveller gb
9
Great location and well appointed accommodation.
Pros:

This is a fantastic location and the rooms are well appointed and well maintained.

Cons:

The staff are very pleasant but unfortunately at times you get the impression they are struggling and there is a lack of leadership. This is an expensive hotel but it doesn’t always reflect the premium cost with premium customer service.

2026-07-06 via Nuitee
P
Penny extended_group gb
9
Almost excellent
Pros:

Location by the beach.
General manager’s attitude to fixing problems . Staff attitude to guests.

Cons:

Lack of pre communication about non working air con. Drain smell in friends’ bedroom/bathroom .
Lack of attention to detail in the restaurant. Expresso served in teacups, spattered with coffee drips.

2026-07-06 via Nuitee
H
Harish kumar couple gb
10
The Albion was the perfect, luxurious, and air-conditioned getaway from the scorching sun, with the stunning sea view se
Pros:

Sea view

Cons:

Nothing to pin point. Everything is perfect

2026-07-04 via Nuitee
K
Koli family_with_children gb
4
Pros:

I stayed with my parents in suite 211 and Pavilion Room 2. We were checked in by a lovely young woman - who helped us with our bags, sorted out missing parasols - fixed them etc. We would have liked an accessible suite for my mum since she has a knee issue, but the hotel was fully booked out. And changes were not possible. Fair enough. Mum climbed up and down two whole flight of stairs from the 1st floor to get to her room on the 2nd floor. But our mistake - should have checked at the time of booking.
What was standout disappointing though, was the facilities upkeep and maintenance issues in my Pavilion Room 2! On the 30th after the first night I reported a problem with the shower tray with water accumulating and spreading to the bathroom. I was told it would be looked into. Same problem again on the 1st. This time the bathroom had flooded even more - and I had to put towels down. Before leaving, I told reception - and they assured me that housekeeping had also highlighted the same issue and the maintenance team would be over to check it out. Cut to the 2nd morning - last shower - the same issue all over again. And to top it off the carpet at the entrance under the split wall mounted a/c was completely drenched and wet too. I brought one of the reception staff over to the room and showed her how wet the entrance carpet was and the bathroom floor as well. She told me she would talk to the manager and see what they could do. Unfortunately, after discussion with her manager, who apparently was in an important meeting, I was told in a very dismissive manner that the maintenance crew had checked the shower drainage and it was all working fine with ten minutes of running water. Extremely disappointing behaviour. Spent three nights here and spent over £1100 for my room and this is not the levels of service expected! The views at the Albion are just standout fabulous though and the restaurant staff were courteous and welcoming.

Cons:

Guest relations and complaints management. The Albion is clearly run by a single owner and not a large hotel chain. They have spent on refurbing the property - but I suspect there are issues with plumbing and the standard is not maintained throughout. Instead of taking guest feedback positively and working towards a solution, their strategy was clearly to discount it all.

2026-07-02 via Nuitee
C
christina couple gb
10
Already booked for next year
Pros:

Beautiful location, everything you could need in a room (comfy bed, dressing table, lots of mirrors, fresh milk, storage, air con, great breakfast)

Cons:

Hard to find but if I’m being picky;

no coat hooks in bedroom.
Evening menu had no steak
No hair conditioner

Still booked again though

2026-06-30 via Nuitee
X
XIAOZHU couple cn
10
2026-06-28 via Nuitee
P
Paridhi couple in
9
2026-06-28 via Nuitee
A
Alan couple gb
8
as above
Pros:

The hotel and staff were very acceptable and we enjoyed our stay.

Cons:

In some ways we wish that there were more amenities around the area, nevertheless it was a fine hotel and we enjoyed our stay.

2026-06-22 via Nuitee
A
Anne solo_traveller gb
8
2026-06-18 via Nuitee
S
Susan couple gb
9
It’s a beautiful hotel, but I would recommend that you eat out.
Pros:

Fantastic location, beautiful room and bathroom. Wonderful views. Friendly staff.

Cons:

The restaurant was very disappointing

2026-06-16 via Nuitee
T
Tom couple fi
8
2026-06-16 via Nuitee
G
Graham solo_traveller gb
8
A lovely stay - I’d definitely do it again. Really nice room and superb location.
Pros:

The location is stunning, the outdoor seating has fantastic views. The interior decor is lovely.

Cons:

The restaurant was not comparable to the hotel.

2026-06-14 via Nuitee
T
Tracey couple gb
8
Fabulous !
Pros:

The situation is fabulous and room lovely, bed comfortable and so lovely with the balcony

Cons:

Never had any teabags available at breakfast also the hot water flasks are hard to get the water out and are not great - silly system and makes the whole breakfast stressful as all you want is a decent cup of tea without having to keep asking for teabags

2026-06-14 via Nuitee
T
TESSA couple gb
10
Amazingly luxurious but maybe not have dinner in the restaurant next time.
Pros:

Our room and the views from it were amazing. The hotel was lovely and very high standards , our room and facilities were very luxurious . The taxi to drop us and fetch us from the wedding venue was a great perk.

Cons:

We had a lovely meal in the restaurant on our first night but it was very very expensive.

2026-06-13 via Nuitee
A
Andrew solo_traveller gb
9
2026-06-12 via Nuitee
A
Alan couple gb
9
Overall our stay was very good.only slight criticism is the time waiting for cooked food at breakfast.
Pros:

Excellent location.

2026-06-11 via Nuitee