Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for exploring
Cons:
Breakfast could be improved
Rooms a bit cramped

Categories

Cleanliness
9.33
Guests highlighted that the rooms were nice, clean, and comfortable.
Service
9.3
The staff were noted as very friendly, helpful, and accommodating.
Location
9.34
Many guests praised the excellent location for exploring Hanoi.
Room Quality
8.79
Overall, the rooms were described as good size and comfortable, but some noted they were a bit cramped.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.33
Some guests mentioned that breakfast could be improved.
Overall Experience
9.3
Guests reported an exceptional experience overall with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Luxurious Spa and Beauty Treatments
Escape the hustle and bustle of Hanoi at Hanoi HM Boutique Hotel, where guests can pamper themselves with a range of body and hair treatments at the spa centre and beauty shop.

Convenient Location and Easy Access
Situated just minutes away from popular attractions like Hoan Kiem Lake and the Water Puppet Theatre, Hanoi HM Boutique Hotel offers the perfect starting point to explore Hanoi with ease.

Exceptional Services and Amenities
From 24-hour front desk assistance to delicious dining options at the in-house restaurant, Hanoi HM Boutique Hotel ensures a comfortable stay with a touch of luxury.

Book your stay now at Hanoi HM Boutique Hotel for an unforgettable experience in the heart of Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 11 years old and over stay for VND 315,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 348 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
O
Oleksii • family_with_children • ua
10
Pros:

Все супер! Особенно отношение персонала! Большое спасибо!

2026-07-25 • via Nuitee
J
Jahan • couple • in
10
2026-07-25 • via Nuitee
T
Trefor • couple • au
8
Could have been nice if no works.. fridge in room not cold enough
Pros:

Very central

Cons:

They were renovating and breakfast was served in our room but it was cold by the time it got to us.

2026-07-25 • via Nuitee
M
maor • solo_traveller • il
8
2026-07-23 • via Nuitee
H
Hardeep Singh • couple • in
10
Very nice hotel and staff service good
Pros:

This hotel is clean and staff is best service
And lyn is very good

Cons:

Room are clean and staff very polite

2026-07-22 • via Nuitee
M
Marina • couple • eg
10
2026-07-19 • via Nuitee
M
Manuel • couple • es
2
Cons:

La diferencia entre las fotos de booking y la realidad es brutal.

2026-07-19 • via Nuitee
C
Christel • solo_traveller • nl
1
Super slecht
Pros:

Niets

Cons:

Alles, wat een vies hotel, geen enkele omschrijving klopt. Als je om 8 uur wakker wilt worden van het hamer boren😡

2026-07-15 • via Nuitee
J
Jayne • solo_traveller • nz
9
Fabulous , very comfortable accomodation in a great location.
Pros:

Wonderful staff. Very clean premises

Cons:

The breakfast area

2026-07-15 • via Nuitee
V
Vladimír • solo_traveller • sk
8
Pros:

Raňajky na vrchnom poschodí s krásnym výhľadom a výborná poloha hotela v blízkosti jazera.

2026-07-09 • via Nuitee
J
juliana • couple • fr
10
2026-07-08 • via Nuitee
D
Doina • solo_traveller • ro
10
Pros:

Pozitia centrala in Old Quarter la cativa pasi de lac,de teatrul de papusi pe apa,de cafenea Giang,de catedrala..Micul dejun tip bufet variat,gustos ,suficient si cu view superb de la etajul 9..Amabilitatea si disponibilitatea personalului.Curatenia zilnica.Balconul micut de unde poti admira vibe ul .Am stat 3 nopti si a fost superb ,am reveni oricand cu drag.

2026-07-04 • via Nuitee
S
Sebastian • couple • se
7
2026-07-03 • via Nuitee
K
Kristel Ysabelle • extended_group • ph
9
2026-07-03 • via Nuitee
D
Dawn • solo_traveller • ge
7
Pros:

The staff were fantastic, room was a good size. Could use more space in bathroom to put things. The location was great

Cons:

Bed could be more comfortable, breakfast needs improvement

2026-07-01 • via Nuitee
K
Kalathil • couple • ae
10
A wonderful stay. Planning to stay there again : indeed booked again
Pros:

Almost everything

Cons:

The lift

2026-07-01 • via Nuitee
V
Văn Nguyên • solo_traveller • vn
10
Pros:

Nhân viên thân thiện , nhiệt tình

2026-06-29 • via Nuitee
T
Thang • extended_group • vn
8
2026-06-28 • via Nuitee
M
Mohammed • extended_group • om
7
2026-06-26 • via Nuitee
V
vedanta • couple • in
10
Pros:

Fantastic stay! The hotel was clean, comfortable, and in a great location. What stood out the most was the staff—they were incredibly kind, polite, and always willing to help. Their warm hospitality and excellent service made me feel right at home. Thank you to the entire team for making my stay so enjoyable. I highly recommend this hotel and would definitely stay here again!

2026-06-26 • via Nuitee