Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for exploring
Cons:
Breakfast could be improved
Rooms a bit cramped

Categories

Cleanliness
9.33
Guests highlighted that the rooms were nice, clean, and comfortable.
Service
9.3
The staff were noted as very friendly, helpful, and accommodating.
Location
9.34
Many guests praised the excellent location for exploring Hanoi.
Room Quality
8.79
Overall, the rooms were described as good size and comfortable, but some noted they were a bit cramped.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.33
Some guests mentioned that breakfast could be improved.
Overall Experience
9.3
Guests reported an exceptional experience overall with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Luxurious Spa and Beauty Treatments
Escape the hustle and bustle of Hanoi at Hanoi HM Boutique Hotel, where guests can pamper themselves with a range of body and hair treatments at the spa centre and beauty shop.

Convenient Location and Easy Access
Situated just minutes away from popular attractions like Hoan Kiem Lake and the Water Puppet Theatre, Hanoi HM Boutique Hotel offers the perfect starting point to explore Hanoi with ease.

Exceptional Services and Amenities
From 24-hour front desk assistance to delicious dining options at the in-house restaurant, Hanoi HM Boutique Hotel ensures a comfortable stay with a touch of luxury.

Book your stay now at Hanoi HM Boutique Hotel for an unforgettable experience in the heart of Hanoi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 11 years old and over stay for VND 315,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 329 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
V
Vimal • solo_traveller • sg
8
Affordable stay in a convenient location.
Pros:

The breakfast spread was great. Simple yet delicious.

2026-06-20 • via Nuitee
P
Paulius • solo_traveller • be
10
2026-06-20 • via Nuitee
Z
Zachary • couple • au
5
Room was clean bathroom was decent room was ok, we only stayed for about 6 hours but in my opinion there are better spot
Pros:

Good location, good deal on room

Cons:

The rooms are abit dated the tv dosent have streaming, someone had downloaded YouTube on it but was very slow to use due to tvs age, in handbook states ( we recommend you double lock your door when in room for safety) this makes you think someone is going to try and rob you and not wanting to leave your things in the room. When leaving staff tried to force my partner into leaving them a 5 star review on Google

2026-06-19 • via Nuitee
I
Ibnu • extended_group • my
10
Pros:

Good facilities and friendly staff. Got our room upgraded and have a balcony.

2026-06-17 • via Nuitee
T
Thị Linh • solo_traveller • vn
10
Pros:

Khách sạn vị trí tốt , thái độ nhân viên nhiệt tình và thân thiện .

2026-06-17 • via Nuitee
A
Alexander • solo_traveller • de
5
Wouldn’t do it again there are better options.
Pros:

Very good location nice and central.
Price is fair.

Cons:

Bed sheets were a bit dirty, there are now windows (which you know before but still). Breakfast was very small and not that fresh.
Worst thing is it’s super super loud all day especially in the morning from 6am I don’t know if it’s the hotel staff or there is constructions workers but this was crazy could not sleep at all. Breakfast until 9 is also quite short and also the shower was constantly dripping which is pretty loud.

2026-06-16 • via Nuitee
M
Marina • couple • eg
10
Pros:

Great hotel in Hanoi! Perfect location, close to everything. The staff were very friendly, the room was clean and comfortable, and we had a wonderful stay.

2026-06-16 • via Nuitee
C
Colin • solo_traveller • gb
10
Pros:

Staff were very welcoming and the room was perfect. Evening with the location right in the heart of the old quarter still got a good night's sleep

2026-06-15 • via Nuitee
T
Thơ • solo_traveller • vn
10
2026-06-13 • via Nuitee
C
Carlos • couple • us
10
Excellent
Pros:

Great Location, nice people, good A/C, excellent breakfast, confortable room

2026-06-12 • via Nuitee
C
Cradock • solo_traveller • nz
10
Pros:

Emily was fantastic to work with and everyone was so kind and welcome. Great location and great breakfast!

2026-06-11 • via Nuitee
C
Colin • solo_traveller • gb
10
Pros:

Perfect location, staff were so friendly and welcoming

2026-06-11 • via Nuitee
N
namhun • solo_traveller • kr
9
Pros:

호안끼엠에 위치해서 주변 식당, 관광지 이용이 편리 했습니다.
직원들도 친절하고 아침 일찍 이동 예정이라 조식은 기대하지 않았는데 약간의 시간이 생겨 간단히 먹었지만 나름 괜챦았습니다

2026-06-10 • via Nuitee
N
Niamh • solo_traveller • gb
10
2026-06-10 • via Nuitee
D
David • couple • us
10
2026-06-09 • via Nuitee
S
Sittie Elaicah • solo_traveller • ph
10
Pros:

Quang very good

2026-06-09 • via Nuitee
M
Minh Thang • solo_traveller • vn
9
Pros:

Ks sạch sẽ, trong trung tâm phố cổ Hà Nội.

2026-06-08 • via Nuitee
S
Sònia • solo_traveller • es
7
Repetiría
Pros:

El HM Boutique Hotel es más que correcto por el precio que tienen. Repetiría
Aunque luego visitando algunos de los hoteles de alrededor, todos tienen precios similares y hay algunos más nuevos o más bonitos
Mi habitación tiene una mini ventana elevada que no se podía abrir
Desayuno buffet amplio y con vistas en la parte más alta
El camarero un día hablaba muy bien inglés y el segundo día nada y utilizaba el google translate, curioso. En recepción fueron muy amables y me ayudaron con la reserva y todo via whatspp
Las almohadas son duras, pero igual hay gente q le gustan así
Se oye bastante lo del pasillo pues la puerta no está bien encajada.

Sinceramente que muy bien

Cons:

Las almohadas, pero esto es algo personal
Eran demasiado duras para mi gusto, pero para otras personas serán perfectas

2026-06-07 • via Nuitee
U
Uma • solo_traveller • gb
10
I stayed here for 2 nights and it was great. Bed was so comfy and staff were lovely too, especially Chi at reception whe
2026-06-06 • via Nuitee
S
samuel • solo_traveller • br
10
Great value
Pros:

Confortable, clean great a/c

2026-06-05 • via Nuitee