Tune Hotel Liverpool

Hotels
•
Bespoke Hotels
7.6 (7750 reviews)
13-19 Queens Building, Castle Street , Liverpool , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
5.4
Bedding was unclean with hairs and stains, room was not properly cleaned before arrival.
Service
8.9
Staff were friendly and accommodating despite the issues.
Location
9.4
Good location close to the city center with easy access to attractions.
Room Quality
6.9
Room had several maintenance issues, but some found the size acceptable.
Amenities
7.4
Basic amenities available, but some maintenance needed.
Value for Money
8.4
Budget hotel providing good location for the price.
Food and Beverage
6.4
No breakfast options on-site; only coffee machine available.
Overall Experience
8
Mixed experience with positive staff interactions but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:42

Property Description

Modern Accommodation
Tune Hotel Liverpool provides contemporary rooms with air conditioning, TV, and work desk. Enjoy the convenience of a private bathroom with a shower and hairdryer in each room.

Convenient Location
Located near Liverpool Central and Lime Street train stations, our hotel offers easy access to popular attractions like Pier Head, Royal Court Theatre, Tate Liverpool, and the Titanic Memorial. Explore the city with ease!

24-Hour Service
With a 24-hour front desk and optional luggage storage, we ensure a hassle-free stay for our guests. Plus, stay connected with complimentary WiFi throughout the property.

Book now for a comfortable and convenient stay at Tune Hotel Liverpool!

Important information:

Please be aware that the hotel will make a full payment within 48 hours of the booking.

Directions: Follow M62, M58 or A580 to Liverpool. On reaching the city, continue on Bowring Park/A5080, leading into Edge Lane/A5047. Turn right onto Commutation Row, left onto Churchill Way/A57 and follow A57 round into Dale Street. Turn left onto Castle Street and the hotel is on your left - there is a loading bay outside. For parking information you can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Upon check-in, you must present your Booking Confirmation(s) together with an original, valid photo identification document (such as a national registration identity card, passport, driver’s license, or any other form of identification as required by the Hotel)!
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 7750 reviews
Cleanliness: 5.4
Service: 8.9
Location: 9.4
Room Quality: 6.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 6.4
Overall Experience: 8
R
Ruth • family_with_children • gb
3
I’d avoid
Pros:

Great location.

Cons:

Staff weren’t very friendly or helpful at all. The whole hotel needed a good scrub. The lift was disgusting and the edges around the floors were very dirty. Don’t smell
Good at all. The room itself was totally disappointing. Dirty and smelly. Would definitely not return. The shower was manking and needed a good clean, the skirting boards were dirty, the curtains were dirty, there was dust hanging in the vents and the drain clogged quickly as they were filled with dirt.

2026-10-17 • via Nuitee
S
Scott • couple • gb
7
2026-10-17 • via Nuitee
E
Elin • solo_traveller • gb
6
Fine for a place to lay your head after a night out.
Pros:

The staff were very friendly and helpful. It has all you need, although basic. It’s excellently located near some lovely bars and restaurants.

Cons:

This is very much a hotel for people who are planning on having a big night out. I had booked to stay overnight to get some kip for a relatively early morning engagement. Perhaps this is somewhat on me for not doing my research, but I settled down for an early night and was kept awake until past 10pm by other guests getting ready for their night, talking loudly in the corridors, doors slamming etc. It’s a fairly old building so the sound does travel. Also, I was awoken about 5am by a man screaming and banging on a door for around 10 minutes before anyone intervened. This is, of course, not the fault of the hotel, but I feel like if you’re intending on a stay, to note it’s more for party-goers than business. Also, no tea/coffee kettle - you can purchase it from the reception for a fee. It’s basic, clean but worn and a little shabby.

2026-10-17 • via Nuitee
E
Emily • couple • gb
4
Not great - would not go back
Pros:

The location is great

Cons:

The hotel is not that clean, there was a stain on the quilt cover and the air con in our room was filthy and broken the buzzing sound coming from it woke us up a lot in the night. Worth spending an extra £20 to stay somewhere else with much nicer facilities and guaranteed good night sleep.

2026-10-17 • via Nuitee
J
Joely • solo_traveller • gb
7
Affordable clean and central stay in liverpool
Pros:

Clean central and safe

Room was fairly quiet and the price was very good

Cons:

It's a bit of a weird layout and easy to get lost but otherwise can't fault it at all for the price

2026-10-17 • via Nuitee
J
Joanne • couple • gb
4
Pros:

Very small room and bathroom no tea coffee making facilities in room too many steps on the floor the room was on

2026-10-16 • via Nuitee
L
Laura • couple • gb
8
Hotel is exactly what you expect for how much you pay but is actually in a wonderful location
Pros:

Location

Cons:

The day I checked out I heard staff members complaining to one another about breach of safety the previous night and it had turned out someone who was not allowed in the hotel had some how gained access so it was a security breach. These things happen, discussing them infront of guests who are just leaving and guests who are just arriving should of been considered though. Overall, staff did their jobs well and were friendly when needed to be.

2026-10-16 • via Nuitee
R
Ricky • couple • gb
10
Pros:

Everything, location, room, staff
I love how you have a lounge area and the quirky furnishings they have.
I would say we have only ever paid around £40 a night so I am going off of that price range.

Cons:

Views from certain rooms are not good
They up prices when certain events are on but all hotels do this

2026-10-16 • via Nuitee
C
Charlotte • solo_traveller • gb
10
2026-10-16 • via Nuitee
E
Elsye • solo_traveller • my
10
Great Location, Great Service
Pros:

The service and the help! Thanks again for the help with my mobile phone.

Cons:

A bit noisy due to the crowds but manageable

2026-10-16 • via Nuitee
C
Charlotte • solo_traveller • gb
10
2026-10-16 • via Nuitee
M
Matt • couple • gb
10
2026-10-16 • via Nuitee
C
Charlotte • solo_traveller • gb
10
2026-10-16 • via Nuitee
P
Paul • couple • gb
5
Very expensive £193 for one night shocking
Pros:

Location

Cons:

Price, lack of facilities, room

2026-10-15 • via Nuitee
M
marina • couple • es
10
Pros:

Me encantó que pudimos hacer el check In antes de la hora ya que estábamos cansados porque veníamos de otra ciudad, el trato fue muy bien, todo estaba limpio , la ubicación es impresionante... No cogimos transporte público para nada, teníamos todas las cosas importantes cerca. Tienen el greec en la puerta y un sainburys enfrente lo que nos salvo las cenas y los desayunos, en cuanto a ruido para estar en el centro... Por poner una pega, solo se escuchaban las gaviotas de día y de noche, pero como forma parte de la ciudad tampoco nos molestó. En definitiva si tuviera que volver a Liverpool no buscaría otro alojamiento más que este. Estamos muy agradecidos con todo. Gracias. Pd lo que se ve en las fotos es lo que hay y eso nos gustó, porque veníamos de otras 2 ciudades y no tenían nada que ver las fotos con los alojamientos.

2026-10-15 • via Nuitee
D
david • solo_traveller • gb
10
Pros:

Clean & comfortable

2026-10-15 • via Nuitee
G
Gavin • couple • gb
2
Pros:

Location to town

2026-10-15 • via Nuitee
C
Casey Leah • couple • ie
10
2026-10-15 • via Nuitee
G
Gavin • couple • gb
1
Housekeeping need more attention
Pros:

Good location

Cons:

Room had flies buzzing around everywhere , barely any toilet paper damp patches on the walls and dust and cobwebs hanging from the beams above your head .
Doors staff dont seem interested in fixing any issues had to leave in the middle of the night and go to another hotel

2026-10-15 • via Nuitee
D
David • extended_group • ie
8
Great stay,clean room, good location
Pros:

No breakfast,location and value for money

Cons:

No breakfast

2026-10-15 • via Nuitee