Boutique Hotel Waldegg

Hotels
8.4 (1745 reviews)
Kantonsstr. 8 , Luzern , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.4
Based on 1745 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
S
Sipra solo_traveller in
6
Pros:

Location

Cons:

No stuff
No electric kettle
Room is very tiny

2026-09-12 via Nuitee
N
Nico Blokland solo_traveller nl
8
2026-09-12 via Nuitee
P
Patricia couple ch
6
2026-09-12 via Nuitee
O
Oskar solo_traveller de
7
2026-09-12 via Nuitee
D
Daniela couple cz
6
Not worth the money
Pros:

I appreciate having a park nearby for my dog.
There is a train 10 minutes from the accommodation that can take you anywhere.

Cons:

I booked this hotel based on its appearance (a beautiful, typically Swiss guesthouse), but nowhere does it mention having an additional building full of stairs and no elevator. There were other unpleasantly surprised guests who had to lug their suitcases up and down those stairs.
It’s nice that the hotel aims to be modern, allowing you to check in yourself via a tablet; however, what isn't so nice is that if something goes wrong, there is no one around to help, and the other staff members act as if they don't see you.

2026-09-12 via Nuitee
S
Sylvia solo_traveller de
8
2026-09-12 via Nuitee
L
LILY extended_group il
6
טוב. חדר קטן. המזגן לא עבד. לא היה מקרר בחדר. לא הייתה פקידת קבלה במלון.
Pros:

קירבה לתחנת אוטובוס מרחק הליכה מתחנת הרכבת

Cons:

לא הייתה פקידת קבלה במלון! לא היה עם מי לדבר.

2026-09-12 via Nuitee
A
Ashish extended_group us
7
I will say decent.
Pros:

Top most floor room size is big and have separate queen bed to accommodate younger, older or adult kid.

Cons:

No elevator for older side of building makes life difficult with luggage. No staff.

2026-09-11 via Nuitee
S
Stephan couple ch
8
2026-09-10 via Nuitee
E
Erdem solo_traveller nl
10
2026-09-08 via Nuitee
A
Andrei couple ro
8
2026-09-07 via Nuitee
G
gisela couple lu
7
Pros:

Sehr gutes Frühstück, sehr freundliches Personal

2026-09-07 via Nuitee
L
Laurent couple fr
10
2026-09-07 via Nuitee
G
GUAN solo_traveller cn
5
Pros:

周围环境还不错,山里风景还不错,走廊里接饮用水比较方便

Cons:

空调等于没有,这是最大的问题,还好那几天比较凉快。服务也没有,全部自助。早餐很一般,每天就那点东西。房间非常狭小,总体来说性价比极低,是我整个瑞士行程最贵的一间酒店,但设施最差的

2026-09-07 via Nuitee
S
Shehryar solo_traveller gb
9
2026-09-05 via Nuitee
N
Natalia couple pl
10
2026-09-04 via Nuitee
S
Stéphane solo_traveller ch
8
2026-09-04 via Nuitee
F
Friederike couple de
10
2026-09-03 via Nuitee
J
Jean Michel solo_traveller br
8
2026-09-03 via Nuitee
E
Elvira solo_traveller de
7
Pros:

Ruhige Lage am Ortsrand, Fitness Angebot und sehr gutes Essen

Cons:

Entfernung zum Golfplatz

2026-09-03 via Nuitee