Boutique Hotel Waldegg

Hotels
8.4 (1719 reviews)
Kantonsstr. 8 , Luzern , ch
+41 41 340 41 40

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.4
Based on 1719 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
S
Sandra • solo_traveller • de
7
Pros:

Ein praktisches Hotel für ein paar Tage gut geeignet.
Die Klimaanlage funktioniert eher wie ein Ventilator, erfüllt aber den Zweck
Frühstück in Ordnung, leider aber keine Abwechslung
Toll ist, dass man mit den Öffis in Zone 10 kostenfrei fahren kann

Cons:

Lautstärke von der Terrasse
Auf den Balkonen gibt es nur 2 Stühle, keinen Tisch.

2026-08-22 • via Nuitee
A
Anneke • extended_group • nl
8
Redelijk (maar prijzig) voor één nacht.
Pros:

Het eten was goed , het personeel was aardig en het ontbijt was lekker.

Cons:

Onze kleindochter verbleef in de eenpersoonskamer. Deze viel tegen t.o.v. de foto’s en omschrijving. 16m2 is betwijfelend, het toilet en de douche zijn open in de kamer (je rolt uit bed en je zit op het toilet). Er is geen afzuiging en de douchecabine loopt niet door tot het plafond, waardoor het na een douche een sauna in de kamer is. De kamer zelf wordt sowieso snel benauwd, gelukkig is er een airco. Het jammere van deze is dat hij een brommend geluid maakt, waardoor in slaap komen lastiger is. De kamer is gehorig, je kan geluiden van de gang en van de kamer naast je goed horen. De tweepersoonskamers bevielen beter.

2026-08-22 • via Nuitee
B
Barcellona • solo_traveller • it
7
2026-08-21 • via Nuitee
A
Arndt • solo_traveller • de
8
Pros:

Gute Anbindung mit Bus zur Stadtmitte

2026-08-21 • via Nuitee
W
winsome • couple • gb
7
I really enjoyed my stay.
Pros:

It was clean with Mountain Views. Breakfast was good.

Cons:

For was broken on the way in

2026-08-20 • via Nuitee
Θωμάς • solo_traveller • gr
9
Για να μείνεις Λουκέρνη πολύ καλή επιλογή
Pros:

Παααρα πολύ καλό πρωινό, καλή τοποθεσία, καθαρό δωμάτιο!

Cons:

Τα μαξιλάρια του ύπνου ήταν πολύ κακά, το δωμάτιο λίγο στενό.

2026-08-19 • via Nuitee
R
Roman • family_with_children • pl
9
2026-08-19 • via Nuitee
L
Louis Schneider • couple • ch
10
2026-08-18 • via Nuitee
R
Renata • solo_traveller • cz
9
2026-08-18 • via Nuitee
C
Cornelia • extended_group • at
8
2026-08-17 • via Nuitee
P
Paul • extended_group • nl
8
Mooi om 2 dagen stad te bekijken
Pros:

Ligging

Cons:

Gehorige airco

2026-08-16 • via Nuitee
D
daniele • solo_traveller • it
8
2026-08-16 • via Nuitee
M
manuel • solo_traveller • ch
7
2026-08-16 • via Nuitee
E
Emilia • solo_traveller • fr
7
Pros:

Le parking privé et gratuit. La climatisation dans les chambres et le petit-déjeuner complet

Cons:

Le système sans personnel de Check-in/ Check-out. Nous avons eu la chance à notre arrivée d'avoir quand même une personne présente qui a pu gentiment nous aider pour réaliser le check-in (d'autant que la version proposée sur la tablette fournie pour le faire n'est qu'en allemand).Mais lors d'un problème subi de désativation des clés de chambre, le personnel dédié au restaurant parlant uniquement allemand n'a pas pu nous aider et nous avons dû à 23h contacter la hot-line (en anglais) pour pouvoir re-initialiset les clés et rentrer dans notre chambre.
Il est également dommage que les tarifs du restaurant soient si chers, nous obligeant à chercher des restaurants aucnx alentours plus compatibles avec notre budget. Nous aurions apprécié après une journée de visites, à dîner tranquillement à l'hôtel.

2026-08-15 • via Nuitee
B
Bernd • solo_traveller • nl
7
2026-08-15 • via Nuitee
B
Bakker • solo_traveller • nl
4
Cons:

We booked the family room. There was barely room to stand up straight as it was on the attic. The airco was a machine in the room, that managed to bring the temperature down to 27 degrees and was incredibly loud. For this kind of money I expected something much better. Very disappointed.

2026-08-14 • via Nuitee
W
Wiktor • solo_traveller • pl
8
Spokojna lokalizacja, dostępny parking, smaczne śniadanie
Pros:

+ śniadnie
+ łatwo dostępny parking
+ bliskość przystanku komunikacji miejskiej

Cons:

- proces check in, trzeba rejestrować się samemu, wolno działający serwis. To na pewno do dopracowania przez personel

2026-08-14 • via Nuitee
A
Andrea • couple • at
9
2026-08-13 • via Nuitee
F
Friedrich • solo_traveller • at
10
2026-08-12 • via Nuitee
S
Susana • solo_traveller • nl
5
Pros:

Locatie. Dichtbij treinstation

Cons:

Prijs te hoog voor wat je krijgt. WC ruikte naar urine.
Ontbijt te simpel.

2026-08-11 • via Nuitee