Boutique Hotel Waldegg

Hotels
BW Signature Collection by Best Western
8.4 (1590 reviews)
Kantonsstr. 8 , Luzern , ch

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for CHF 35 per person per night when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1590 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
T
Tal solo_traveller il
9
Pros:

החדר חמוד ונקי. מיטה נוחה. מקלחת מצויינת. ארוחת בוקר טובה ומגוונת. חניה נוחה ובחינם.

2026-05-30 via Nuitee
C
Claudine solo_traveller lu
8
Sauberes, modernes Motel
Pros:

Helles großes Zimmer, viele Parkplätze, Frühstücksbuffet in Ordnung. Selbst Check in und Check out einfach zu erledigen. Zimmer gut lärmisoliert.

Cons:

Trotz Klimaanlage warm im Zimmer. Viel Strassenlärm sobald Balkontür offen. Viel befahrene Straße. Weit entfernt von den Sehenswürdigkeiten von Luzern (zB Kapellbrücke 45 Minuten zu Fuß).

2026-05-29 via Nuitee
E
Emaan family_with_children ch
9
Pros:

Leider liegt das Hotel an eine viel befahrene Strasse. Ansonsten ist es völlig in Ordnung

2026-05-29 via Nuitee
D
Dutch Master GmbH solo_traveller de
8
Super verblijf en eten
Pros:

Alles was top

Cons:

Niks

2026-05-29 via Nuitee
J
Jenny solo_traveller fr
8
Pros:

La literie , la propreté .

Cons:

Un peu cher , l'emplacement.

2026-05-29 via Nuitee
K
Kubra couple tr
10
Bir daha kalır mıyım, KESİNLİKLE EVET.
Pros:

Kahvaltısı, bahçesi, otelin temizliği, lokasyonu zaten fazlasıyla yeterli, 24 saat ücretsiz çay/kahve ikramı olması çok avantajlıydı. Güleryüzlü hizmet, açık büfe kahvaltı…
450m mesafede luzern merkeze giden tren istasyonu mevcut, visitor kart verdikleri için ücretsiz kullanabiliyorsunuz.

Cons:

Odadaki klima normalden fazla ses yapıyordu, fanında bir arıza olduğu belliydi.

2026-05-26 via Nuitee
K
Kerstin solo_traveller at
7
2026-05-24 via Nuitee
I
idris solo_traveller tr
10
Pros:

Çok temiz çok düzenli kahvaltısı güzel

Cons:

Oda küçük ama bize yetti

2026-05-24 via Nuitee
B
Beverley couple gb
9
We would highly recommend this hotel.
Pros:

This hotel was lovely. We had a nice airy room and the view was wonderful. There was a good choice for breakfast too. There was also free coffee and tea available which was a nice bonus.

Cons:

I don’t really have any negatives to add other than we would have liked more pillows.

2026-05-23 via Nuitee
R
RUI solo_traveller it
10
2026-05-23 via Nuitee
J
Jason couple us
8
2026-05-20 via Nuitee
L
laurence family_with_children fr
5
Déçu par cet hotel
Pros:

Parking privé

Cons:

Auto check-in. Chambre petite. De la poussière et des toiles de poussière dans la chambre. Petit déjeuner moyen. Petit déjeuner à 8 h le WE... c'est tard. A 8h tout le monde arrive et il n'y a plus de place pour s'assoir.

2026-05-19 via Nuitee
F
Felix couple ch
9
Pros:

Gaststube und Nachtessen

Cons:

Im Zimmer (201) waren grosse Geräusche (Stühle Rutsche') nachtsüber hörbar.

2026-05-18 via Nuitee
R
Ronald couple nl
8
2026-05-18 via Nuitee
N
Nico solo_traveller de
10
Pros:

Sehr freundliches gemütliches Hotel mit einem guten Restaurant.

2026-05-17 via Nuitee
D
Denis solo_traveller nl
7
Pros:

Location and breakfast

Cons:

So close to French speaking CH and I could not find one TV channel in French next to the nearly 60 in German
Also bed very basic and not made, just some blanket laid down on it

2026-05-15 via Nuitee
D
David solo_traveller ba
10
Pros:

Very clean room, good breakfast, kindly staff
Sehr gut.. ausgezeichnet 💙💙💙

2026-05-15 via Nuitee
K
Kim couple ch
10
2026-05-11 via Nuitee
S
Sabine extended_group be
8
2026-05-11 via Nuitee
S
Spiertz solo_traveller nl
8
2026-05-10 via Nuitee