Grand Mercure Lake Hamana Resort & Spa

Hotels
•
Grand Mercure
7.5 (883 reviews)
Chuo-ku Yutocho Yamazaki 4396-1 , Hamamatsu , JP
+81 53-592-2222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Sauna
See all facilities

Review Highlights

Pros:
Delicious food
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.39
Cleanliness was noted as lacking in some reviews, with concerns about room condition.
Service
8.36
Service was mentioned positively with mentions of good dining experiences.
Location
8.4
Location received positive remarks, indicated to be convenient and enjoyable.
Room Quality
6.35
Room quality was critiqued due to size and age, causing disappointment.
Amenities
7.38
Amenities received mixed reviews with some disappointments but overall a decent offering.
Value for Money
6.84
Value for money was seen as lacking, especially with pricing compared to the quality noted.
Food and Beverage
8.89
Food quality was highlighted positively with numerous favorable comments.
Overall Experience
7.36
Overall experience was mixed, reflecting delights in amenities but issues noted in room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:14

Property Description

Stunning Views of Lake Hamana
Experience breathtaking views of the mesmerizing Lake Hamana from the comfort of your room at Grand Mercure Lake Hamana Resort & Spa.

Luxurious Spa and Wellness Facilities
Indulge in ultimate relaxation with the hotel's top-notch spa amenities, including a sauna to unwind and rejuvenate after a day of exploring Hamamatsu.

Delicious Buffet Breakfast
Start your day right with a scrumptious buffet breakfast served daily at the hotel, offering a wide selection of delectable dishes to energize you for the day ahead.

Book your stay at Grand Mercure Lake Hamana Resort & Spa now to enjoy a luxurious getaway with unparalleled views and top-notch amenities.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FSZ

Location

Guest Reviews

7.5
Based on 883 reviews
Cleanliness: 6.39
Service: 8.36
Location: 8.4
Room Quality: 6.35
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 8.89
Overall Experience: 7.36
長友 • family_with_children • jp
9
満足してます
Pros:

食事の面は期待以上の提供で満足でした

Cons:

施設の面で館内全体でライトが暗めだったので見にくいポイントがいくつかありました

2026-09-13 • via Nuitee
彩子 • family_with_children • jp
8
2026-09-13 • via Nuitee
ヒサコ • family_with_children • jp
7
Pros:

朝食の種類が多くて美味しかったです。

Cons:

洗面所以外に鏡がなかった

2026-09-10 • via Nuitee
M
Martin • family_with_children • lu
8
Pros:

Bel établissement bon standard emplacement parfait

Cons:

intérieur plus que old fashion type année 80 qui nécessite un grand rafraîchissement.

2026-09-07 • via Nuitee
C
chisato • family_with_children • jp
7
2026-09-07 • via Nuitee
T
Thomas • solo_traveller • de
4
2026-09-06 • via Nuitee
N
NAOKI • couple • jp
8
良いよ思い出ができました
2026-09-06 • via Nuitee
X
Xiaojun • couple • jp
8
お得です
Pros:

ロケーションは多変よかった

2026-09-04 • via Nuitee
M
MISAKO • couple • jp
8
Pros:

花火が見れて良かったです。

Cons:

エレベーターの待ち時間がどこに行くのも待っていた。

2026-08-31 • via Nuitee
Y
Yaoita • family_with_children • jp
10
2026-08-31 • via Nuitee
E
Eriko • family_with_children • jp
8
2026-08-30 • via Nuitee
武田 • family_with_children • jp
10
2026-08-30 • via Nuitee
Y
YUKA • family_with_children • jp
8
2026-08-26 • via Nuitee
F
fumie • family_with_children • jp
5
おもてなし♥️
Pros:

ウェルカムドリンク

Cons:

夏休みで混雑してエレベーターにも行列

2026-08-26 • via Nuitee
ＫＹＯＫＯ • couple • jp
10
コスパ最高、ラウンジ最高
Pros:

ラウンジ

2026-08-26 • via Nuitee
H
hironobu • family_with_children • jp
5
Pros:

特にない

Cons:

食事がイマイチ

2026-08-25 • via Nuitee
K
KEISUKE • family_with_children • jp
8
2026-08-24 • via Nuitee
Y
Yuki • family_with_children • jp
5
Pros:

ロケーションがいい

Cons:

掃除が行き届いていない
チェックインの混雑
夕食のメニューが今ひとつ

2026-08-24 • via Nuitee
水野 • solo_traveller • jp
8
2026-08-23 • via Nuitee
R
REN • couple • jp
10
2026-08-22 • via Nuitee