Grand Mercure Beppu Bay Resort & Spa

Hotels
•
Grand Mercure
8 (825 reviews)
Hiramichi Irie 1825 , Beppu , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Sauna
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Good service
Variety in food options
Nice amenities
Cons:
Cleanliness issues
Elevator wait times
Room quality inconsistencies

Categories

Cleanliness
7
There were mentions of mold and room cleanliness issues.
Service
8.5
Staff were consistently mentioned as kind and patient.
Location
8
Location was praised but noted to be a bit far from town.
Room Quality
7.5
Rooms were described to be large but some issues noted with cleanliness.
Amenities
8.5
Good amenities including an on-site onsen and variety in the buffet.
Value for Money
8
Generally a good value with nice facilities.
Food and Beverage
8.5
Food quality was often highlighted positively.
Overall Experience
8
Overall experience was good, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:11

Property Description

Luxurious Accommodation
Indulge in comfort and style with rooms featuring flat-screen TVs and stunning sea views.

Relaxing Amenities
Unwind in our sauna or enjoy a rejuvenating spa treatment at our 24-hour front desk.

Convenient Location
Explore nearby attractions such as Nikaido Museum of Art and Oita Fragrance Museum, just a short distance away.

Ready to experience luxury and relaxation at Grand Mercure Beppu Bay Resort & Spa? Book your stay now.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 825 reviews
Cleanliness: 7
Service: 8.5
Location: 8
Room Quality: 7.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
K
KUO • family_with_children • tw
8
Pros:

早餐選擇非常多！而且晚上21-23有Happy Hour，一整瓶清酒擺在那邊不怕喝，真的很棒。停車位多、海景房視野廣闊。

Cons:

唯一要挑剔的就是可以感覺到飯店是比較老舊，且附近只有一間7-11，雖然也是有小餐廳，但在別府市區選擇還是比較多。

2026-06-09 • via Nuitee
S
SAU YEE • family_with_children • hk
8
2026-06-07 • via Nuitee
G
Gundeep • solo_traveller • in
10
2026-06-06 • via Nuitee
B
Briscar • solo_traveller • fr
8
Très grand hôtel impersonnel...
Pros:

C'est un très grand hôtel qui a une certaine classe. La chambre est spacieuse. Les petits déjeuners sous forme de buffet très bons.
Bel onsen, intérieur et extérieur.
Parking gratuit.

Cons:

Le principal reproche, c'est qu'il n'y a qu'une seule formule de dîner...un buffet à 9000yens! C'est beaucoup trop pour le soir ! Nous aurions aimé un plat unique, voire un room service. Mais pas moyen ! En plus, nous y étions en plein typhon...pas trop facile de sortir pour manger ailleurs ! Le personnel de l'accueil absolument hermétique!
Autre souci, la taille de l'hôtel entraîne beaucoup de monde...beaucoup de bruit ! Et il y a une ligne de train que l'on entend bien des chambres situées à l'arrière...

2026-06-05 • via Nuitee
G
g • solo_traveller • in
9
2026-06-04 • via Nuitee
Y
YOKO • couple • jp
8
ゆっくり滞在できた。
Pros:

朝食が美味しかった。
夜、ラウンジを利用させてもらいました。
お酒の種類が多かった。
風呂上がりの飲み物がいろいろ用意してあって、嬉しかったです。

Cons:

別府に来て、お風呂のお湯は温泉っぽくなかった。
街から少し離れていて、夜に外でご飯を食べるのは不向き

2026-06-02 • via Nuitee
A
Ayumi • family_with_children • jp
9
満足です
Pros:

部屋が広く ゆっくりできるクッションもあり プロジェクターでゲーム等もでき子供たちに好評でした
プレイルームも楽しめました
朝食も種類が多く美味しかったです

Cons:

フロントでのチェックイン時の説明が事務的で 聞き流してしまって よく理解できなかった

2026-06-02 • via Nuitee
Y
YURIKA • family_with_children • jp
7
2026-05-27 • via Nuitee
M
Mayumi • family_with_children • jp
9
とてもゆっくりできた
Pros:

とても綺麗

Cons:

お風呂までがちょっと遠い

2026-05-26 • via Nuitee
世勳 • family_with_children • tw
10
Pros:

海景非常好。房間也夠大。大廳櫃台員人中文可以。晚上9-11點，還有免費的酒水、飲品、小餅

Cons:

就廁所有點小

2026-05-24 • via Nuitee
T
takashi • family_with_children • jp
3
期待外れ
Pros:

景色のみ

Cons:

風呂、洗面等のヒビ割れ、空調の騒音

2026-05-20 • via Nuitee
K
kazuyuki • family_with_children • jp
9
良い旅行ができました。
Pros:

温泉 ロケーション 夕食が良かった

2026-05-10 • via Nuitee
N
NAKAHARA • couple • jp
8
2026-05-09 • via Nuitee
眞中 • family_with_children • jp
7
Pros:

温泉からの景色は良かった

Cons:

4Fの部屋で窓からの海岸の景色が空調に遮られて見えにくかった。

2026-05-08 • via Nuitee
J
JUNICHI • family_with_children • jp
9
とても素晴らしいスタッフさん達。
Pros:

夕食なしの宿泊でしたが、朝食ビュッフェが種類も豊富で美味しかった。1泊目は食事終わりが遅くなり営業時間を過ぎてしまいましたが、食事はいかがでしたか？とにこやかに声をかけて頂き、別のスタッフさんは写真まで対応して頂きました。とても素晴らしいスタッフさん達だと思いました。

2026-05-08 • via Nuitee
R
Ratchanok • extended_group • th
10
คุ้มค่ากับการเข้าพัก ทั้งวิว อาหาร เครื่องดื่ม ออนเซน รักเลยค่า
Pros:

ชอบทุกอย่าง อาหาร ออนเซน วิว

Cons:

ไม่มีคะ

2026-05-06 • via Nuitee
M
meiqi • family_with_children • jp
10
2026-05-05 • via Nuitee
M
Min Ling • family_with_children • sg
9
Good value
Pros:

The kids loved the free afternoon snacks in the lobby. The free flow drinks were also a pleasant surprise.
We also enjoyed the indoor and outdoor onsen.
Ocean view was amazing.
There are some nice restaurants around the hotel (few minutes away by car)

Cons:

The hotel felt a little dated.

2026-05-05 • via Nuitee
A
Andreas • solo_traveller • de
8
Gut wenn Sie mit dem Auto kommen.
Pros:

Das Frühstück war sehr gut.

Cons:

Man benötigt ein Auto und nicht immer kann man einen Parkplatz an Hotel finden.

2026-05-04 • via Nuitee
A
Asae • solo_traveller • jp
8
2026-05-04 • via Nuitee