Best Western Plus Hotel Stofella

Hotels
•
Best Western Plus
8.2 (2589 reviews)
2 Avenida 12-28 Zona 10 , Guatemala , gt

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Breakfast quality
Cons:
Noisy renovations
Cleanliness issues in the bathroom
Limited gym facilities

Categories

Cleanliness
7.16
Bathroom with mold and ongoing renovations causing dust.
Service
8.63
Some staff showed good service, but inconsistent quality.
Location
9.17
Excellent location, near restaurants and tourist areas.
Room Quality
7.62
Some rooms are updated and comfortable, but others report issues.
Amenities
7.65
Facilities not meeting expectations, specifically gym equipment.
Value for Money
8.61
Good value for location and included breakfast.
Food and Beverage
8.16
Generally good breakfast but limited variety.
Overall Experience
8.63
Mixed feelings due to some issues but generally a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.

Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.

Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.

Important information:

Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.

The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 6 per day.

Location

Guest Reviews

8.2
Based on 2589 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
A
Alfredo • solo_traveller • mx
10
2026-07-03 • via Nuitee
F
Fausto • solo_traveller • ec
10
Pros:

Excelente ubicación, muy buena limpieza de la habitación

2026-07-02 • via Nuitee
J
Jeank • family_with_children • cr
8
2026-07-02 • via Nuitee
A
Avalos • solo_traveller • sv
7
Pros:

El hotel cuenta con excelente ubicación, hay cerca restaurantes, centros comerciales, el okland mall queda a 10 minutos caminando, es una zona tranquila

Cons:

El desayuno que ofrecen me parecio un poco insipido y sin sabor, deberian de mejorar la calidad de la comida

2026-07-02 • via Nuitee
E
Ena • extended_group • bz
8
Was awesome
Pros:

All in all the hotel was very clean the rooms were really nice. Enjoyed the stay

2026-07-01 • via Nuitee
D
Dachy • solo_traveller • fr
10
Meilleur hôtel de la capitale
Pros:

Très propre, personnel très professionnel, grande chambre, petit déjeuner copieux

Cons:

Rien

2026-07-01 • via Nuitee
F
Fatima • solo_traveller • ni
9
Pros:

La ubicación

Cons:

Las toallas de baño, ya estaban desgastadas

2026-07-01 • via Nuitee
K
Katherine • solo_traveller • cr
10
2026-07-01 • via Nuitee
J
Jose Amilcar • solo_traveller • hn
3
Pros:

Buen desayuno

Cons:

Cobran mas de lo que aparece en la aplicación argumentando que tienen un cambio diferente al cambio real del dolar. Sumado a eso mala atención del recepcionista

2026-07-01 • via Nuitee
A
Andrea • couple • sv
8
Accesible y cómodo
Pros:

La ubicación y el ambiente, lindo y rústico

Cons:

La atención en recepción fue mala, con mala actitud y nos dieron la habitación tarde. Además se le escribió al hotel si se podía cambiar a una cama King, y dijeron que si pero, nos dieron una Queen, no descansamos tan bien.

2026-06-30 • via Nuitee
R
Ravai • couple • us
10
Claudia at the front desk did a fantastic job . She helped made our stay very comfortable! Thank you so much Claudia . Y
Pros:

Clean and in a great location! It’s very close to the airport And is accessible to everything .

2026-06-30 • via Nuitee
J
Jocselyn • extended_group • cr
10
2026-06-24 • via Nuitee
L
Luis • solo_traveller • gt
10
2026-06-23 • via Nuitee
R
Ross • solo_traveller • gt
8
2026-06-23 • via Nuitee
H
Hector • solo_traveller • pa
9
2026-06-20 • via Nuitee
G
Genevieve • solo_traveller • ca
10
2026-06-20 • via Nuitee
T
Tania • extended_group • cr
10
2026-06-18 • via Nuitee
J
Janaina • solo_traveller • br
7
2026-06-18 • via Nuitee
A
Andrea • solo_traveller • co
9
2026-06-17 • via Nuitee
S
Sonia Scagliotti • solo_traveller • ar
10
2026-06-15 • via Nuitee