Best Western Plus Hotel Stofella

Hotels
Best Western Plus
8.2 (2579 reviews)
2 Avenida 12-28 Zona 10 , Guatemala , gt

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Breakfast quality
Cons:
Noisy renovations
Cleanliness issues in the bathroom
Limited gym facilities

Categories

Cleanliness
7.16
Bathroom with mold and ongoing renovations causing dust.
Service
8.63
Some staff showed good service, but inconsistent quality.
Location
9.17
Excellent location, near restaurants and tourist areas.
Room Quality
7.62
Some rooms are updated and comfortable, but others report issues.
Amenities
7.65
Facilities not meeting expectations, specifically gym equipment.
Value for Money
8.61
Good value for location and included breakfast.
Food and Beverage
8.16
Generally good breakfast but limited variety.
Overall Experience
8.63
Mixed feelings due to some issues but generally a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.

Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.

Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.

Important information:

Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.

The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 6 per day.

Location

Guest Reviews

8.2
Based on 2579 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
H
Hector solo_traveller pa
9
2026-06-20 via Nuitee
G
Genevieve solo_traveller ca
10
2026-06-20 via Nuitee
T
Tania extended_group cr
10
2026-06-18 via Nuitee
J
Janaina solo_traveller br
7
2026-06-18 via Nuitee
A
Andrea solo_traveller co
9
2026-06-17 via Nuitee
S
Sonia Scagliotti solo_traveller ar
10
2026-06-15 via Nuitee
D
Daniela Arriola solo_traveller gt
10
2026-06-14 via Nuitee
K
Karen solo_traveller gt
8
2026-06-13 via Nuitee
B
Beatriz extended_group cr
6
2026-06-13 via Nuitee
B
Borrero extended_group co
10
Confortable
Pros:

Muy cómodo

Cons:

Un poco viejo

2026-06-13 via Nuitee
A
Antonio extended_group cl
8
Recomendable para viaje de trabajo.
Pros:

Está en una zona muy tranquila y se percibe segura, a 10-15 minutos del aeropuerto en taxi.

Cons:

La ventilación natural podría ser mejor, al menos en las habitaciones del primer piso que me tocaron.

2026-06-09 via Nuitee
D
Dinny solo_traveller cr
9
Pros:

Muy bien todo

2026-06-05 via Nuitee
A
Alex Monzon solo_traveller gt
9
Muy satisfecho
Pros:

Limpieza y confort

Cons:

Parqueo pequeño

2026-06-04 via Nuitee
H
Henning solo_traveller de
6
2026-06-04 via Nuitee
A
Andrea solo_traveller co
9
2026-06-04 via Nuitee
M
Martinez family_with_children gt
9
Comodidad y confort
Pros:

Excelente

Cons:

Todo bien

2026-06-02 via Nuitee
C
Carlos couple sv
8
Pros:

Location z10

Cons:

No window to the outside. No elevator

2026-06-01 via Nuitee
A
Ana Silvia solo_traveller gt
10
2026-06-01 via Nuitee
C
Celeo couple hn
5
No me vuelvo a hospedar
Pros:

La ubicación a lugares cercano de mi interés

Cons:

Mal olor, el desagüe de la ducha obstruido, toallas viejas , desayuno no tan bueno

2026-06-01 via Nuitee
M
Markiito98 extended_group gt
9
Pros:

Habitación cómoda y el desayuno muy bueno y completo.

2026-06-01 via Nuitee