Best Western Plus Hotel Stofella

Hotels
•
Best Western Plus
8.2 (2553 reviews)
2 Avenida 12-28 Zona 10 , Guatemala , gt

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Breakfast quality
Cons:
Noisy renovations
Cleanliness issues in the bathroom
Limited gym facilities

Categories

Cleanliness
7.16
Bathroom with mold and ongoing renovations causing dust.
Service
8.63
Some staff showed good service, but inconsistent quality.
Location
9.17
Excellent location, near restaurants and tourist areas.
Room Quality
7.62
Some rooms are updated and comfortable, but others report issues.
Amenities
7.65
Facilities not meeting expectations, specifically gym equipment.
Value for Money
8.61
Good value for location and included breakfast.
Food and Beverage
8.16
Generally good breakfast but limited variety.
Overall Experience
8.63
Mixed feelings due to some issues but generally a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.

Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.

Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.

Important information:

Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.

The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 6 per day.

Location

Guest Reviews

8.2
Based on 2553 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
O
olga • solo_traveller • co
10
Pros:

Atención. Limpieza y ubicación.

2026-05-14 • via Nuitee
J
Jorge • couple • ar
6
Pobre desayuno por el tipo de hotel
Pros:

Ubicación

Cons:

Desayuno

2026-05-14 • via Nuitee
I
Ivan • solo_traveller • uy
8
Pros:

Ubicación

Cons:

El desayuno tiene poca variedad

2026-05-14 • via Nuitee
J
Juan Carlos • solo_traveller • co
5
Cons:

No tiene elevador y me toco alojarme en el tercer piso.

2026-05-12 • via Nuitee
M
Marcos • solo_traveller • br
10
2026-05-12 • via Nuitee
C
cerdas • solo_traveller • cr
7
Pros:

La ubicación

Cons:

El aire acondicionado dañado, no tenía la aleta para dirigir la dirección del aire acondicionado y pegaba directo a una sola cama

2026-05-11 • via Nuitee
A
Adler • solo_traveller • us
9
2026-05-11 • via Nuitee
R
Ronald • solo_traveller • cr
8
2026-05-10 • via Nuitee
M
Mariana • couple • gt
7
Pros:

La ubicación excelente

Cons:

El desayuno, no había parqueo y el personal de garita y estacionamiento fueron groseros

2026-05-09 • via Nuitee
M
MAX • couple • sv
9
muy buena estancia
Pros:

Buena ubicación y buen desayuno

2026-05-07 • via Nuitee
M
Magda • couple • cr
10
2026-05-06 • via Nuitee
M
Magda • couple • cr
10
Pros:

Excelente ubicación y atención! Muy recomendado

2026-05-06 • via Nuitee
H
Hernández Hernández • solo_traveller • gt
10
Pros:

Instalaciones

Cons:

Estacionamiento

2026-05-04 • via Nuitee
A
Alexandra Valentina • solo_traveller • cl
10
2026-05-03 • via Nuitee
V
Veronica • couple • mx
1
La estancia no se logró descansar
Pros:

Lo céntrico

Cons:

A las 7:00 am empezaron con obras en el hotel y mucho ruido, la regadera dispersaba, control de la TV sin funcionar, cama dura.

2026-05-02 • via Nuitee
E
Enrique • extended_group • es
6
Pros:

La cama era cómoda

Cons:

Estaba anticuado

2026-05-01 • via Nuitee
J
Juan Carlos • extended_group • cr
7
2026-04-30 • via Nuitee
D
Diego • couple • ec
10
2026-04-29 • via Nuitee
L
Lobo Quilodrán • couple • cl
9
Estupendo
Pros:

El hotel
Cumplió todas nuestras expectativas en relación precio calidad. Limpieza, ubicación y atención del personal.

Cons:

Ascensor en esa ala del
Hotel.

2026-04-29 • via Nuitee
B
Bonilla • couple • cr
8
2026-04-28 • via Nuitee