Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Fast check-in/out
Cleanliness
Cons:
Breakfast options limited
Old facilities
Service speed issues

Categories

Cleanliness
7.9
Overall cleanliness was impacted by outdated and dusty areas. Mentioned issues with towels and general maintenance.
Service
8.4
Service was generally good, though some issues with response times were noted.
Location
9.4
Location is praised for being close to malls and shopping areas.
Room Quality
8.4
Room quality noted as good, but some maintenance issues with amenities.
Amenities
7.9
Amenities lacking, particularly no smaller towels provided. Gym cleanliness mentioned as a concern.
Value for Money
8.9
Good value for a five-star hotel based on price mentioned.
Food and Beverage
7.4
Breakfast options criticized for being limited, especially for someone on a strict diet.
Overall Experience
8.9
Positive overall experience with many aspects appreciated, despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:49

Property Description

Luxurious Stay in Solo

Outdoor Pool and Spa: Relax in the outdoor pool or indulge in a rejuvenating spa treatment during your stay.

Dining Options: Enjoy a delicious breakfast buffet or order room service while exploring various dining choices just a short walk away.

Convenience and Comfort: From air-conditioned rooms with flat-screen TVs to helpful staff available 24/7 for car rentals and more, we ensure a convenient and comfortable stay for our guests.

Book your stay at Grand Mercure Solo Baru now to experience luxury and convenience in Solo!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children 5 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 5 years old and over stay for Rp 450,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 212 reviews
Cleanliness: 7.9
Service: 8.4
Location: 9.4
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.9
S
Seakkyun • solo_traveller • vn
9
2026-06-30 • via Nuitee
H
Hatice Serap • family_with_children • de
9
2026-06-26 • via Nuitee
J
James • couple • au
9
2026-06-19 • via Nuitee
J
James • solo_traveller • au
9
2026-06-16 • via Nuitee
J
James • couple • au
9
2026-06-14 • via Nuitee
S
SERGEI • solo_traveller • ru
10
2026-06-11 • via Nuitee
J
James • couple • au
9
2026-06-10 • via Nuitee
R
Rong • solo_traveller • cn
5
2026-06-07 • via Nuitee
H
Hatice Serap • family_with_children • de
9
Pros:

Location is perfect, staff is very friendly

2026-05-29 • via Nuitee
H
Hayden • extended_group • au
10
Pros:

Free breakfast really nice, great value, helpfull staff

2026-05-24 • via Nuitee
G
Gevyo • solo_traveller • id
9
2026-05-21 • via Nuitee
M
MOHAGER • solo_traveller • sa
9
2026-05-21 • via Nuitee
J
James • couple • au
9
2026-05-20 • via Nuitee
J
James • couple • au
9
2026-05-16 • via Nuitee
M
Martina • solo_traveller • au
10
2026-05-08 • via Nuitee
M
Martina • couple • au
10
Good location and beautiful view, clean room, and amazing service. Thank you very much and I will stay here again next y
Pros:

Good location and just next to the mall

Cons:

There is no reason not to like this place

2026-05-08 • via Nuitee
P
Paolo • solo_traveller • id
8
Pros:

Food, comfortable bed, shower water flow and temperature, cleanliness

Cons:

Incredibly slow restaurant, almost an hour to receive the ordered dish, the same for 2 consecutive nights.

At 7:30 PM I found the swimming pool closed even though it should be open until 8:00 PM. The staff told me: it was closed because it was raining. Then they called the manager who reopened it, but it was stressful, considering I wanted to relax.

2026-05-05 • via Nuitee
M
Michael • solo_traveller • au
8
Pros:

Location for us

Cons:

Breakfast we were informed to come for breakfast at 8am because of a big party that were there. When we arrived there was no food left and ended up eating at MacDonald's next door

2026-04-27 • via Nuitee
N
Nova Aldwyn • family_with_children • id
10
Pros:

Staf helpfull semua...ramah.
Kamar untuk tipe deluxe termasuk besarrr. Sofa bs jd extra bed.
Nyaman pake bangett
Sebelah persis mall (lupa namanya).ada McD, PizzaHut. Kemudian jalan sedikit lagi ada Paragon Mall.

Cons:

Rasa makanan Breakfast biasa aja, kurang banyak variasi..ga ada nasi goreng hehe

2026-04-10 • via Nuitee
K
Kwek Khiong • couple • id
7
2026-03-21 • via Nuitee