Motel One Amsterdam

Hotels
8.6 (2486 reviews)
Europaboulevard 23 , Amsterdam , NL
+31 20 820 7300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and well-decorated rooms
Excellent locations and accessibility
Cons:
Construction noise and limited services
Inconvenience due to lack of breakfast

Categories

Cleanliness
8.39
Most reviews mentioned the hotel was clean, with specific praises for room cleanliness.
Service
9.06
Positive remarks on staff politeness and helpfulness, despite some mentions of early morning disturbances.
Location
9.2
Multiple reviews highlighted the excellent location for accessibility to public transport and city attractions.
Room Quality
8.55
General satisfaction with room comfort and decor, though some reported issues with cold temperatures.
Amenities
8.18
Several amenities were undergoing renovations, impacting overall guest experience as noted in reviews.
Value for Money
8.64
Fair pricing mentioned, yet some expected more value due to ongoing construction.
Food and Beverage
7.99
Complaints on lack of breakfast services and limited dining options due to renovations.
Overall Experience
8.76
Despite some drawbacks, many guests enjoyed their stay and praised the modern facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:52

Property Description

Modern and Convenient Accommodation in Amsterdam

Prime Location: Situated just 400 meters from the RAI Convention Centre, Motel One Amsterdam offers a prime location for business and leisure travelers alike.

Comfortable Rooms: Each room at our hotel is air-conditioned and equipped with a flat-screen TV, ensuring a comfortable stay for all guests. The private bathrooms add an extra touch of convenience and privacy.

Nearby Attractions: Explore popular attractions such as the Heineken Experience and Museum Square, located just a short distance away from the hotel. With Schiphol Airport only 9 km away, travel to and from the property is a breeze.

Book your stay at Motel One Amsterdam now for a seamless and enjoyable experience!

Important information:

Renovation work will be carried out from November 24, 2025, to February 15, 2026.

Please note that construction work will be taking place in the hotel from November 24, 2025, to February 15, 2026, and that some rooms and units may be affected by noise.

The breakfast is closed from November 24, 2025, to February 15, 2026.

Please note that the full amount of the reservation needs to be paid at check-in.

When booking more than 10 rooms, different policies and additional supplements may apply.

Please note that a maximum of 1 pet is allowed per room.

Parking in the garage of Motel One costs EUR 30 per day and is subject to availability. It is not possible to make reserve parking spaces.

If the property's parking garage is full, there are the following options:
Flow Parking: First hour EUR 2.00, every next hour EUR 3.00.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.6
Based on 2486 reviews
Cleanliness: 8.39
Service: 9.06
Location: 9.2
Room Quality: 8.55
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.99
Overall Experience: 8.76
T
Taurai • solo_traveller • gb
8
2026-10-17 • via Nuitee
T
Theodoros • extended_group • gr
9
ταξιδεψα για δουλεια και ολα ηταν εξαιρετικα σε πολυ καλη σχεση ποιοτητας τιμης
Pros:

εξαιρετικο ξενοδοχειο σε λογικη τιμη ολα ηταν καλα

Cons:

λιγο μικρη η ντουλαπα

2026-10-17 • via Nuitee
A
Andrea • couple • gb
10
Pros:

Brilliant

Cons:

Everything I could possible want form a hotel

2026-10-17 • via Nuitee
N
Nathalia • extended_group • co
10
2026-10-16 • via Nuitee
A
Angela • family_with_children • nl
7
2026-10-16 • via Nuitee
E
Erdi • couple • tr
9
Pros:

Clean and modern. Very close to both metro lines. The bed was also very comfortable.

2026-10-16 • via Nuitee
D
Darren • couple • gb
8
2026-10-16 • via Nuitee
W
WLJ • solo_traveller • nl
9
2026-10-16 • via Nuitee
A
Antonius • couple • nl
10
Gastvrij hotel voor een schappelijke prijs.
Pros:

Personeel was erg vriendelijk en dacht goed mee als er wat opgelost moest worden. Niet in het centrum maar allerlei voorzieningen goed te bereiken.

Cons:

Niets

2026-10-16 • via Nuitee
A
Alexei • family_with_children • fr
10
Pros:

Excellent location, nice lounge near reception and amazing service!

Cons:

Hard to say, all was above my expectations

2026-10-16 • via Nuitee
T
Tatiana • couple • gb
10
Our favourite place to stay in Amsterdam. Clean, nice hotel and close to train stations and airport.
Pros:

Everything

Cons:

N/A

2026-10-16 • via Nuitee
N
Natalie • couple • gb
8
2026-10-16 • via Nuitee
J
Jessica • solo_traveller • se
9
2026-10-15 • via Nuitee
M
Matthias • solo_traveller • ch
8
2026-10-15 • via Nuitee
D
Diana • family_with_children • de
1
Aufenthalt toll- Buchungsplattform Booking ein Alptraum
Pros:

Gegen das Hotel selber kann ich nichts sagen. Super Lage, Sauberkeit, Zimmer Top.

Cons:

Aber: Finger weg von Booking.com – Unautorisierte Kreditkartenabbuchungen und inkompetenter Support!
Ich bin restlos bedient und absolut fassungslos über den Kundenservice von Booking.com.
Vor drei Monaten hatte ich ein Hotel in Amsterdam über die Plattform gebucht. Laut Buchungsbestätigung und Vertrag war ausdrücklich vereinbart: Zahlung erst vor Ort im Hotel – die Kreditkarte diente ausschließlich als Sicherheitsleistung. Vor Ort habe ich den kompletten Zimmerpreis wie vereinbart direkt im Hotel bezahlt. Im Anschluss stellte ich fest, dass Booking.com mir zusätzlich eigenmächtig die Hälfte des Betrags von genau dieser Sicherheits-Kreditkarte abgebucht hat.
Seitdem erlebe ich einen Albtraum mit dem Kundenservice:
Mehrfach habe ich lückenlose Nachweise (Zahlungsbeleg des Hotels, Kreditkartenabrechnung) eingereicht.
Es wird die Verantwortung reflexartig auf das Hotel geschoben – obwohl das Hotel schriftlich bestätigt hat, dass das Geld nicht von ihnen, sondern direkt von Booking eingezogen wurde.
Man wird mit leeren Versprechungen abgespeist („Wird an die Finanzabteilung weitergeleitet“, „Wenn das Hotel nicht zahlt, erstatten wir es“).
Der absolute Gipfel der Inkompetenz: Nach Wochen des Wartens wird stumpf erneut gefordert, Screenshots und Nachweise zu schicken, die längst mehrfach im System vorliegen. Es wirkt wie eine bewusste Hinhaltetaktik, um Kunden zu mürbe zu machen.
Fazit: Wer hier bucht, riskiert, dass unautorisiert Geld abgebucht wird und man seinem rechtmäßigen Geld monatelang hinterherlaufen muss – unterstützt von einem Service, der entweder überfordert ist oder sich wegduckt. Ich habe meine zukünftigen Buchungen bei Booking.com sofort storniert und werde diese Plattform nie wieder nutzen. Absolut inakzeptabel!

2026-10-15 • via Nuitee
E
Esmir • couple • de
8
2026-10-15 • via Nuitee
A
Alois • solo_traveller • at
8
2026-10-15 • via Nuitee
M
Mohammad • solo_traveller • eg
9
2026-10-15 • via Nuitee
M
Maria • couple • de
10
2026-10-14 • via Nuitee
D
Dmitriy • extended_group • kz
10
Everything was excellent.
Pros:

A good hotel. Comfortable room. Excellent staff, always ready to help with any questions. There is a supermarket, cafes, and restaurants within walking distance. A metro station and a tram stop are nearby.

2026-10-14 • via Nuitee