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Facilities
Property facilities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Health or beauty spa nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Non-smoking throughout
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Outdoor furniture
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Fruits
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Beauty Services
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Manicure
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Pedicure
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Fire extinguishers
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Smoke alarms
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Key access
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CCTV outside property
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Key card access
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Pub crawls
Review Highlights
Categories
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Property Description
Luxurious Terrace
Unmatched Hospitality
Delicious Breakfast Choices
To experience these features and more, book your stay at Hotel Boutique Casa del Jardín Aguascalientes.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Good location and friendly staff
Air conditioning did not function and no hot water - to be fair - we didn’t report it to staff as first day seemed fine but both failed on our last night. We informed them at check out - but obviously nothing they could do about it then.
Está hermoso. Te transportas al pasado y sientes q estás en casa de tu abuela.
Aunque no son las instalaciones más cómodas, el trato del personal se lo lleva por 1000!!!
Al estar justo en el centro el ruido del bar en la noche molestó un poco…
UBICACION
NO ESTACIONAMIENTO
ME TOCO CUARTO EN LA PARTE POSTERIOR CON MUCHO RUIDO
Las cercanía al jardín de san marcos
Que no tenía acceso a alguna terraza hacia el jardín de san marcos
Excellent staff and beautiful rooms
Absence of hot water and extreme levels of street and park noise, nonstop.
Excellent historic property with very tasteful room decorations and very clean. Far preferable to any chain hotels in this town . Very nice staff who handled issues that rose with hot water for one room very well.
Issues with hot water in one room.
Incredible nonstop noise from nearby bars and morning disco sessions in park.
Prachtige ligging van een hotel met klassieke uitstraling
La habitación
Se escucha mucho ruido afuera de las habitaciones y no cuenta con estacionamiento
Room was beautiful, extremely comfortable bed, VERY spacious and super quiet. For being right in the central part of town with bars surrounding the hotel you couldn't hear a thing. I believe they recently updated the soundproofing on the windows. The hotel is incredibly charming and well decorated. The staff is super friendly. We wouldn't hesitate to stay here again!
The breakfast was quite bad, perhaps the worst chilaquiles I've ever eaten. We refused breakfast all together for the remaining 6 days of our stay.
There was no breakfast available.
Leaking A/C contributing to extensive ceiling mold.
Bathroom sliding door non functional.
Unusable shower/tub due to extremely low levels of water pressure and high levels of dirt. Shower hardware disabled.
No chairs on balcony.
Dirty surfaces, the room had not been cleaned for some time.
Light bulbs burned out, no replacement.
Drapes in disrepair and non functional. Unable to view any outside features.
Refused breakfast service due to "event," despite advertised sign in lobby.
After showing these defects in the room, Manager-On-Duty offered a only a cup of coffee as compensation and became hostile to our complaints.
We have supporting photos available to document these deficiencies.
We were really disappointed in this hotel all the way around. The room smelled bad -- not a sewer kind of smell in the bathroom that is somewhat common in Mexico - the entire room smelled bad - like a dirty diaper. There are two bars that stay open very late and play music so loudly that you can feel the pulsation (bass) in your body while you are trying to sleep. One bar is adjacent to the hotel. The other bar is directly across the street. It was like a battle of the bands --- really bad bands too. Also, we stored our luggage after checkout and the front desk *offered* to reserve a taxi for us at a specific time. Evidently they forgot to make the arrangements; after 40 minutes of waiting while they claimed several times the driver was 5 minutes away we lucked into flagging down a taxi ourselves. If our bus had been on time we would have missed it. I rarely write bad reviews, but I feel like this is necessary so other travelers don't have the same awful experience. I do NOT know how this hotel has received the rating they have on Booking.
Everything.
La ubicación es muy buena pero la atención de parte del personal de recepción siempre fue muy amable, cortez y cálida.
The location is one of the best if your plan is to visit places close to the downtown.
There is no parking available, you need to find a parking lot by yourself.
Lo hermoso y espacioso de el cuarto y la amabilidad de el personal. Todo me gustó sobretodo la ubicación
Pues no tengo nada malo que decir
Me encanto la ubicación, cerca de restaurantes y de todo
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