Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple named employees praised)
Excellent cleanliness and attentive housekeeping
Great location and beach access
Strong amenities: Grand Club, heated pool, good gym, included activities
High-quality food and breakfast
Spacious rooms with great views and infrastructure
Family-friendly facilities and kid menu options
Cons:
High prices / perceived poor value for money
Occasional reception confusion and inconsistent staff courtesy
Room issues for some: humidity/AC problems, delayed bed making
Operational annoyances: elevator problems, inability to get upgrades or late checkout
Limited beach service (drinks/food) noted by some guests

Categories

Cleanliness
9.5
Multiple reviews praise 'quartos extremamente limpos' and attentive housekeeping; overall cleanliness is consistently highlighted as excellent.
Service
9
Service is frequently commended (friendly, attentive staff, named employees praised, Grand Club service outstanding), though there are isolated reports of reception confusion and occasional brusque staff behavior.
Location
9.3
Location repeatedly noted as a strength (beach, great location, convenient access) and described as fantastic in several reviews.
Room Quality
8.6
Rooms are often spacious with great views and good infrastructure, but there are a few issues reported (humidity despite AC, delayed room service/bed making, cold corridors).
Amenities
9.4
Strong amenities mentioned across reviews (excellent gym, Grand Club, heated pool, club activities, included balsa trip), making amenities a clear highlight.
Value for Money
7.5
Several guests explicitly call out high cost ('Caríssimo', restaurant price increases, felt overpriced), indicating weaker value for money relative to other strengths.
Food and Beverage
9.2
Food and breakfast receive many positive remarks (excellent, exquisite, special breakfast service), though one review noted lack of beach beverage service.
Overall Experience
9.5
Overall sentiment is highly positive with multiple 'exceptional', 'maravilhosa', and 'excelente' headlines and many guests recommending stays, despite a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Amenities - Grand Hyatt Rio de Janeiro offers an outdoor pool, spa, sauna, and fitness center with a yoga studio. The hotel boasts three restaurants, free WiFi, and private parking.

Relaxing Accommodations - Each air-conditioned room features a furnished balcony, bathtub, bathroom amenities, and a hairdryer for ultimate comfort and relaxation.

Family-Friendly Activities - Guests can enjoy beach service with chairs, parasols, and towels, as well as resort activities like daily physical activities, cocktail tasting, and kids club with various entertainment options.

Experience the ultimate blend of luxury and relaxation at Grand Hyatt Rio de Janeiro. Book now for an unforgettable stay!

Important information:

Please note that the resort fee includes: daily physical activities, caipirinha tasting, access to the Atiaia Spa and fitness relaxation room, bike experience, 24-hour access to the gym and welcome drinks at Cantô Restaurant. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3143 reviews
Cleanliness: 9.5
Service: 9
Location: 9.3
Room Quality: 8.6
Amenities: 9.4
Value for Money: 7.5
Food and Beverage: 9.2
Overall Experience: 9.5
E
Eugenio Faria • solo_traveller • br
9
Melhor praia do Rio
Pros:

Melhor praia do Rio e excelente academia

Cons:

Nao ter conseguido um upgrade de cortesia sendo baixa temporada

2026-10-30 • via Nuitee
J
Juan Miguel • couple • pe
10
2026-10-30 • via Nuitee
P
Paola • family_with_children • py
10
Ideal para pasar en familia
Pros:

Hermosas instalaciones y comida deliciosa

Cons:

Que no tuviera servicio de bebidas y comidas en la playa

2026-10-28 • via Nuitee
M
Melissa • couple • br
10
Amo este hotel
Pros:

Excelente infraestrutura, quarto com vista incrível, passeio de balsa muito interessante incluído na diária

Cons:

Os preços do restaurante tiveram um bom aumento

2026-10-27 • via Nuitee
J
Juliana • couple • br
10
2026-10-27 • via Nuitee
N
Nicolas Hernan • couple • ar
10
2026-10-26 • via Nuitee
D
DANIEL • extended_group • br
10
MARAVILHOSA!
Pros:

Quartos extremamente limpos!

Cons:

A cama é maravilhosa! O travesseiro então, nem se fala!

2026-10-26 • via Nuitee
A
Agda • couple • br
10
2026-10-21 • via Nuitee
S
Sofia • couple • ar
10
2026-10-20 • via Nuitee
S
Silmara Aparecida • couple • br
6
Lugar é bonito mas falta apoio ao hóspede e gentileza nos funcionários
Pros:

Cafe da manhã muito bom. Mas ao entrar no quarto estava sem luz, demoraram a resolver. Elevadores problemáticos

Cons:

A preocupação em acomodar rapidamente o hóspede.

2026-10-20 • via Nuitee
K
Kevin • couple • ie
8
Great hotel and staff where very friendly and attentive.
Pros:

We had a great time staying at The Grand Hyatt Rio. The room was spacious, clean and fitted with all mod cons.
What stood out most was that the staff were available to help with anything that we needed. In particular the check-in staff member Erick Mesquita he was a star and at breakfast each morning Renan Roseno made me a coffee with Oat milk and a hot chocolate for my partner. What made breakfast special was that he remembered what we liked to drink from the previous day and made it personal.

Cons:

The only thing that was a bit of a negative was the price of the rooms and the fact that we could not have a late checkout.

2026-10-20 • via Nuitee
A
Alexandre • couple • br
10
2026-10-20 • via Nuitee
A
Alexandre • couple • br
10
2026-10-20 • via Nuitee
G
GUILHERME • solo_traveller • br
10
Pros:

Cozy cottage vibes! The food is excellent, truly exquisite. The staff is friendly

2026-10-19 • via Nuitee
L
Luis Alberto • couple • ar
10
Excelente experiencia
Pros:

Excelente experiencia ideal para disfrutar a pleno su estadía

2026-10-17 • via Nuitee
J
Juan Sebastian • couple • cl
10
Hotel increíble
Pros:

Todo maravilloso

2026-10-17 • via Nuitee
S
Sandra Aguiar • solo_traveller • br
10
2026-10-15 • via Nuitee
M
Malena Maria • family_with_children • ar
10
Excelente opcion para estar en familia con todas las necesidades cubiertas
Pros:

La atención al cliente, la predisposicion y la buena onda! La calidad del cuarto y de las instalaciones

2026-10-14 • via Nuitee
B
BRUNO • family_with_children • br
9
Caríssimo, mas excelente!
Pros:

Estrutura e localização fantásticos!

Cons:

Custo muito alto acima do que entrega.

2026-10-14 • via Nuitee
M
Matias • couple • ar
10
Pros:

La ubicación y las instalaciones del cuarto y área de desayuno

Cons:

Nada

2026-10-13 • via Nuitee