Mayfair House

Hotels
8.4 (442 reviews)
22-28 Shepherd Street , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious apartments
Great location
Cons:
Issues with cleanliness
Chaotic check-in process
Delivery of basic amenities lacking

Categories

Cleanliness
7.61
Room cleanliness was below standard and bed linens were not fresh or replaced during stay.
Service
9.08
Staff were very friendly, helpful, and accommodating; high level of service provided by Mr. Yaser and Mr. Waled.
Location
9.12
Perfect location in central London; great location noted in multiple reviews.
Room Quality
8.07
Rooms were generally spacious and comfortable, but with some complaints about bedroom size.
Amenities
8.1
Well-equipped kitchen and good bathroom facilities but lacking in basic personal hygiene items.
Value for Money
8.06
Pricing is high but expected for the Mayfair area.
Food and Beverage
8.61
No positive or negative mentions about food; assumed standard quality.
Overall Experience
8.58
Overall enjoyable stays with satisfied guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:52

Property Description

Luxurious Apartments in the Heart of Mayfair

At Mayfair House, experience a blend of classic elegance and modern comfort. The spacious apartments, whether classic or contemporary, feature inviting lounges with plush seating and sleek LCD TVs. The fully equipped kitchens, complete with modern appliances, ensure a convenient stay.

Convenient Amenities

Indulge in a continental breakfast option and enjoy the ease of having it delivered to your apartment. Benefit from private parking and complimentary Wi-Fi throughout the property.

Prime Location

Located a stone's throw away from Park Lane, Mayfair House offers easy access to Green Park Tube Station, connecting you to popular London destinations within minutes. Explore Hyde Park and visit iconic landmarks like Oxford Street and Piccadilly Circus effortlessly.

Ready to experience the charm of Mayfair House? Book your stay now!

Important information:

Please note that at check-in guests are required to submit a security deposit which is usually a pre-authorization on the guest's credit card. This pre-authorization will be canceled following settlement of any outstanding balance on the bill at check-out and after an inventory check out has been made.

A pre-authorization is not debited from the cardholder’s account. The amount is held for a short period of time and then automatically canceled. Please see the charges below:

One-Bedroom Apartment - GBP 300
Two-Bedroom Apartment - GBP 500
Three-Bedroom Apartment - GBP 800
Penthouse Apartment – GBP 1500

Continental breakfast is available at an extra cost of GBP 12 per person per night. It is delivered to the apartment as a breakfast pack.

The card used to book must be presented at check-in, along with ID.

Please note extra beds are not available in the Standard Two-Bedroom Apartment.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per hour.

Location

Guest Reviews

8.4
Based on 442 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
Abdullah • extended_group • sa
10
2026-06-03 • via Nuitee
C
Cem • family_with_children • tr
5
2026-05-31 • via Nuitee
D
Deema • couple • sa
9
2026-05-30 • via Nuitee
A
Armintas • couple • us
10
2026-05-29 • via Nuitee
P
Peter • solo_traveller • gb
10
Excellent
Pros:

Conveniently located. Excellent rooms, welcoming and friendly staff.

2026-05-27 • via Nuitee
L
Layla • solo_traveller • ae
9
Pros:

Amazing facility, staff and location. Highly recommend.

2026-05-27 • via Nuitee
K
Ken • couple • au
10
Wonderful location, great facilities for a self contained apartment and friendly and helpful staff
2026-05-25 • via Nuitee
H
Hosam • couple • sa
8
Pros:

the apartment overall was nice and in a good location.

Cons:

the construction around the hotel and the noise coming from the bars down the street.

2026-05-24 • via Nuitee
T
TAHIR • solo_traveller • ae
8
2026-05-23 • via Nuitee
L
Louis • extended_group • fr
8
Pros:

L’emplacement est parfait et les suites sont biens !

Cons:

Beaucoup de bruit

2026-05-21 • via Nuitee
P
Peter • solo_traveller • us
7
Pros:

The hotel staff was welcoming. The facilities were clean. The coffee pot was broken. The washer was not working. We enjoyed the location.

Cons:

Broken washer and coffee pot

2026-05-20 • via Nuitee
C
Clare • family_with_children • cn
10
伦敦的居家体验。
Pros:

公寓地点适中，步行五分钟可到Green Park Underground 站（正在公园对面），沿途街区干净安全，有各种餐厅也有美味的cafe和甜品。地铁站往前两三分钟就是M&S可以买各种食材（相对近一点的Tesco Express没有新鲜肉类，酒店门口对角有一个小店可以买到冻的整鸡和番茄青瓜水果之类）；去大英博物馆也只有几站路，不过地铁两头要走十多分钟。一卧室客房面积四十出头，动线很舒适，厨房设施齐备（有咖啡茶包和糖包，但需自备调味料包括盐胡椒），洗衣干衣很方便，浴室宽敞，备品充裕。每天都有服务员来清洁更换物品，有趣的是每次都来3-4个人，很可爱友善。对于喜欢自己做饭的人，这里是个很好的选择。

Cons:

浴缸边缘稍微有点高，进出要很小心。个子不高的人更要注意安全。

2026-05-20 • via Nuitee
R
Ross • extended_group • gb
6
For the small time we were there and at short notice we got what we paid for.
Pros:

Our stay here was short and sweet but we were able to drop our bags of easily early and got given somewhere to get changed and washed.

The staff were helpful and our lost friend even got in to us with any issues.

Cons:

The water was cold and the plug sockets didn’t work for chargers.

2026-05-17 • via Nuitee
M
Mohammed Sayeedullah • couple • gb
8
2026-05-16 • via Nuitee
M
Michèle • family_with_children • ch
8
2026-05-16 • via Nuitee
C
Clare • family_with_children • cn
10
居家体验的伦敦生活。
Pros:

厨房设施齐备，这是预定时最在意的事情。

Cons:

无

2026-05-16 • via Nuitee
A
Agatha • couple • us
10
Perfect Mayfair location. Well maintained apartment.
Pros:

The location was perfect. It was close to many places we planned to visit. There were many restaurants and parks closed by. But the building is in a quiet area. The one bedroom apartment was comfortable for two of us and it even comes with washer and dryer in the kitchen.

Cons:

Bedroom and bed was kind of small even though the living room, bathroom and kitchen are quite well sized.

2026-05-14 • via Nuitee
B
Balint • family_with_children • hu
10
2026-05-14 • via Nuitee
N
Nada • couple • sa
10
موظفين الاستقبال كانو اكثرررر من رائعين
Pros:

موقع الفندق خرافي جدا ما اختجت اركب سيارة ابدا

Cons:

نوع الاثاث لايناسب فنادق الفايف ستار

2026-05-12 • via Nuitee
S
saud • extended_group • sa
10
2026-05-12 • via Nuitee