Hilton London Bankside

Hotels
Hilton Hotels & Resorts
9.4 (3091 reviews)
2-8 Great Suffolk Street , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Delicious breakfast
Cons:
Construction noise
Location far from main attractions
Scaffolding around windows

Categories

Cleanliness
8.6
Review mentions issues related to lighting and scaffolding contributing to a less favorable view.
Service
10
Numerous reviews praise the friendly and helpful staff, with specific mentions of attentive service.
Location
8.6
Some reviews highlight the distance from central attractions; perceptions are mixed.
Room Quality
9.6
The rooms received compliments for comfort and spaciousness despite isolated comments about cleanliness.
Amenities
9.6
Positive remarks regarding amenities like the pool and in-room dining.
Value for Money
9.6
Overall sticks to the excellent value for the quality noted in reviews.
Food and Beverage
9.6
Review mentions positive experiences with breakfast and dining options.
Overall Experience
9.6
General sentiment reflecting satisfaction despite certain minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:53

Property Description

Contemporary Design-led Hotel in Vibrant Bankside

Escape to Hilton London Bankside, a modern oasis in the heart of the cultural quarter. Luxurious Accommodations await with 292 guest rooms, including unique Peloton fitness rooms and a stunning Penthouse apartment. Indulge in the world’s first Vegan suite for a truly unique experience.

Unwind and Recharge

Take a dip in the indoor swimming pool, work out at the fitness centre, and savor delectable dishes at OXBO Bankside. Discover a wide array of gins at The Distillery and enjoy VIP treatment at the Executive Lounge.

Prime Location

Explore premier sites like The Tate Modern and Borough Market just steps away. Whether for leisure or business, Hilton London Bankside offers the perfect blend of luxury and convenience.

Book your stay now and elevate your London experience at Hilton London Bankside.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs GBP 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for £20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 65.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 3091 reviews
Cleanliness: 8.6
Service: 10
Location: 8.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
M
Marily extended_group gr
10
2026-07-04 via Nuitee
G
Gemma solo_traveller cn
8
A great location
Pros:

Location and breakfast!

Cons:

Check in took too long

2026-07-01 via Nuitee
J
Joel solo_traveller gb
9
Great location, friendly helpful staff.
Pros:

Great location and quiet area not far to get into London central.

Cons:

The celebration package was a bit lacklustre compared to other hotels we have stayed at.

2026-06-29 via Nuitee
S
Sandra couple gb
7
2026-06-28 via Nuitee
C
Ciara solo_traveller ie
10
2026-06-27 via Nuitee
H
Hani solo_traveller sa
8
2026-06-27 via Nuitee
S
shanac784 Solo travel
10
10/10
Pros:

Great experience and spaciuos rooms. John was a great help and the breakfast buffet has great options.

2026-06-25 via Tripadvisor
A
A4153VIstuartl Business
10
June 2026 visit
Pros:

Its been a while, but finally back to the Bankside and experienced their new hotel rooms which are fresh and bright. Always nice to see some familiar faces- with Daniel's pancakes at breakfast, Daniel & John at the front desk cheery and happy. Meanwhile, in the executive lounge, Yen is as fantastic and happy as ever with Terrence and Domenico! Always nice to come back to the Bankside

2026-06-25 via Tripadvisor
S
Shelley extended_group je
10
Great night sleep, lovely hotel of facilities in a great location.
Pros:

The beds were super comfortable and all the staff really helpful. The room was a great size for Central London. The executive lounge had range of snacks and drinks, including champagne. Hotel breakfast had a great variety and good quality. Could be my preferred spot at southwark .

Cons:

Nothing it was great

2026-06-25 via Nuitee
T
thomasy28 Couples
10
Hilton Bankside - featuring Daniel at the Door
Pros:

Hotel was great. A few initial issues with coffee maker on room but all good. Doorman Daniel is THE BEST !!

2026-06-24 via Tripadvisor
N
Nesh couple gb
10
2026-06-24 via Nuitee
5
552miaq Family
10
Great rooms and service. Daniel was wonderful!
Pros:

Great rooms and service! The doorman named Daniel in particular was incredibly kind and helpful. He answered any questions my family had for him and was very knowledgeable about the area. He was especially helpful with directions and restaurant recommendations. Only a 7 minute walk from the tube and a nice area. Highly recommend.

2026-06-23 via Tripadvisor
K
Katharine couple gb
9
2026-06-23 via Nuitee
S
Susannah solo_traveller gb
9
Pros:

Location is excellent. Friendly helpful staff

2026-06-23 via Nuitee
E
Elaine solo_traveller ie
9
Always an enjoyable stay at this hotel
Pros:

staff are always very helpful and friendly. Very comfortable hotel to stay at. A favourite place to stay.

2026-06-23 via Nuitee
C
conniemJ8756JD Family
2
DO NOT STAY AT THE HILTON BANKSIDE!!!!
Pros:

The customer service is TERRIBLE!!! We were finishing breakfast and one of the employees told us we needed to hurry up because they were waiting for us so they could clear the table. I thought we could have been asked kindly, but we weren’t.
We changed rooms and they said our luggage would be delivered to our new room. It was not. We had to wait for them to locate the luggage and bring it up to our room. This caused a delay in our evening plans.
Finally, we moved to a family room. The air conditioning did not work. It was extremely hot in the room. They brought up one fan to try to cool off the room. UNACCEPTABLE, especially when I’m a Hilton gold member! Don’t waste your money staying there…

2026-06-22 via Tripadvisor
N
N2574GIchrism Family
10
Daniel the doorman
Pros:

Daniel the doorman was exceptional! He immediately helped us with our bags on arrival and even got us a glass of prosecco during our check in. Every time we were in the lobby he was very nice and made sure that we didn’t need anything. He also offered to take our picture while we were taking pictures in the lobby. Also, he gave us slushies as we checked out and made sure we had arrangements to get to the airport. The most striking thing that was so nice was that he remembered us from our stay last summer.

2026-06-22 via Tripadvisor
G
GrandTour27402705609 Friends getaway Eastleigh, Hampshire, England
10
Highly recommend
Pros:

Absolutely beautiful hotel, friendly and lovely staff, clean and spotless. Lovely rooms.

2026-06-22 via Tripadvisor
A
Alexander couple gg
8
A perfect base for a stay in central London
Pros:

The room was very comfortable and clean. The hotel had good amenities and is located in an excellent position.

2026-06-22 via Nuitee
L
Laurence couple gb
10
2026-06-22 via Nuitee