Hilton London Bankside

Hotels
Hilton Hotels & Resorts
9.4 (3121 reviews)
2-8 Great Suffolk Street , London , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Delicious breakfast
Cons:
Construction noise
Location far from main attractions
Scaffolding around windows

Categories

Cleanliness
8.6
Review mentions issues related to lighting and scaffolding contributing to a less favorable view.
Service
10
Numerous reviews praise the friendly and helpful staff, with specific mentions of attentive service.
Location
8.6
Some reviews highlight the distance from central attractions; perceptions are mixed.
Room Quality
9.6
The rooms received compliments for comfort and spaciousness despite isolated comments about cleanliness.
Amenities
9.6
Positive remarks regarding amenities like the pool and in-room dining.
Value for Money
9.6
Overall sticks to the excellent value for the quality noted in reviews.
Food and Beverage
9.6
Review mentions positive experiences with breakfast and dining options.
Overall Experience
9.6
General sentiment reflecting satisfaction despite certain minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:53

Property Description

Contemporary Design-led Hotel in Vibrant Bankside

Escape to Hilton London Bankside, a modern oasis in the heart of the cultural quarter. Luxurious Accommodations await with 292 guest rooms, including unique Peloton fitness rooms and a stunning Penthouse apartment. Indulge in the world’s first Vegan suite for a truly unique experience.

Unwind and Recharge

Take a dip in the indoor swimming pool, work out at the fitness centre, and savor delectable dishes at OXBO Bankside. Discover a wide array of gins at The Distillery and enjoy VIP treatment at the Executive Lounge.

Prime Location

Explore premier sites like The Tate Modern and Borough Market just steps away. Whether for leisure or business, Hilton London Bankside offers the perfect blend of luxury and convenience.

Book your stay now and elevate your London experience at Hilton London Bankside.

Important information:

Guests who have prepaid their booking will be required to present the card used for the payment on arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs GBP 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 17 years old and over stay for £20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 65.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Regular
  • Entrance Door Width: 90
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 3121 reviews
Cleanliness: 8.6
Service: 10
Location: 8.6
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
T
Thais family_with_children br
9
2026-07-25 via Nuitee
M
Mhairi family_with_children gb
10
2026-07-25 via Nuitee
M
Mikołaj family_with_children pl
5
2026-07-25 via Nuitee
M
Mahmoud solo_traveller eg
9
2026-07-24 via Nuitee
V
Virginia couple au
9
2026-07-23 via Nuitee
S
Semchedine couple fr
10
2026-07-22 via Nuitee
‘Segun couple ca
8
Perfect, Convenient, Clean.
Pros:

Perfect location. Close to Tate Modern, Millennium Bridge, and several restaurants and coffee shops. You could do a lot within the vicinity.

Rooms were very clean and they even offered turn-down service. Room service was quite classy too. In/out was secure with card operated lifts, if security is important to you.

Hotel staff were genuinely friendly and helpful, yet professional and knowledgeable.

2026-07-21 via Nuitee
H
harrison couple gb
10
2026-07-19 via Nuitee
K
Karen extended_group ie
10
We really enjoyed our stay, everything about the hotel was really very good, from the food, to the housekeeping and all
Pros:

Lovely location, quiet, near the tube

Cons:

Should have informed that a £200 deposit was required on top of fee when checking in. Though we were informed that would be refunded after checkout, it should be made clear when booking

2026-07-19 via Nuitee
J
Jill solo_traveller gb
10
Can't wait to return
Pros:

Everything was exceptional, the staff were very accomodating and friendly. The room was clean and comfortable, the bathroom was spacious with an amazing shower and the breakfast was unforgettable with an amazing choice and high quality produce.
Great facilites including pool, spa and restaraunt/bar.

Cons:

Absolutley nothing

2026-07-19 via Nuitee
N
Nicholas family_with_children gb
7
Good hotel location and facilities. Issues with room and sleep
Pros:

Good location and facilities

Cons:

No firm pillows so poor sleep (asked twice and nearly all other chains have them). Seemed a fault in the rooms light wiring that meant the toilet light could only be switched on with entry lobby area also on.

2026-07-18 via Nuitee
W
Wilkie solo_traveller gb
6
2026-07-18 via Nuitee
K
karadağ family_with_children tr
9
Excellent
Pros:

Londra'daki otelleri araştırırken okuduğum yorumlar beni oldukça endişelendirmişti. Bu nedenle Hilton kalitesine güvenerek bu oteli tercih ettim ve iyi ki de etmişim. Beklentilerimin çok ötesinde; yepyeni, son derece temiz ve oldukça sessiz bir oteldi.

Konumu harika. Tate Modern ve Borough Market'e yürüyerek rahatlıkla ulaşabilirsiniz. Biz hatta köprüyü yürüyerek geçip St. Paul Katedrali'ne kadar gittik. Metro istasyonlarına çok yakın olması da büyük bir avantaj. Otelin tam karşısında Tesco ve Sainsbury's marketlerinin bulunması da oldukça pratik.

Odada ihtiyaç duyabileceğiniz her şey düşünülmüş. Buharlı el ütüsünün olması bizim için büyük bir artıydı ve gerçekten çok işimize yaradı. Yataklar son derece rahattı ve Havlular ise şimdiye kadar bir otelde gördüğüm en yeni ve kaliteli havlulardı diyebilirim.

Londra otellerinde odaların küçük olmasıyla ilgili pek çok yorum okumuştum ancak bizim odamız oldukça genişti. Üç kişi olarak son derece rahat konakladık. Kahve makinesi ve dolu minibar da bizi ayrıca memnun etti.

Personel son derece güler yüzlü, ilgili ve yardımseverdi. Sorduğumuz her soruyla sabırla ve detaylı şekilde ilgilendiler. Tüm bu nedenlerle bu otelde tekrar konaklamayı kesinlikle isterim. Londra'da güvenle tercih edebileceğiniz, gönül rahatlığıyla tavsiye edebileceğim bir otel. Teşekkürler Hilton London Bankside

Cons:

The only suggestions I have are that the bar serve coffee later in the evening and that the outdoor seating could be more comfortable.

2026-07-16 via Nuitee
A
Antonio couple br
10
Pros:

Limpeza e café da manhã muito bons ! Quarto amplo! Staff gentil! O Metrô é a cerca de 500m e atende! Vizinhança tranquila, sem turismo em excesso!

Cons:

A diária é um pouco cara, mas no padrão Hilton!

2026-07-14 via Nuitee
D
Danielle family_with_children br
9
2026-07-14 via Nuitee
H
HAKAN family_with_children gb
10
2026-07-13 via Nuitee
L
Luigi couple it
9
2026-07-13 via Nuitee
R
Rishpal solo_traveller gb
1
2026-07-12 via Nuitee
A
Audrey family_with_children gb
6
Comfortable stay with room for improvement
Pros:

Cool air conditioning in bedrooms

Cons:

Staff were overly busy

2026-07-12 via Nuitee
W
Wei Wei solo_traveller my
9
2026-07-12 via Nuitee