Mercure Newcastle Airport

Hotels
•
Mercure
8.6 (996 reviews)
2 Williamtown Drive , Newcastle , au
+61 2 4033 8900

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Close to airport
Comfortable rooms
Helpful staff
Cons:
Parking fees
Some food quality issues
Overbearing decor

Categories

Cleanliness
8.85
Review mentions clean and comfortable rooms.
Service
8.75
Staff were reported as super helpful and polite.
Location
9.05
Close proximity to the airport is frequently noted as a strong point.
Room Quality
8.45
Rooms are described as beautiful and comfortable.
Amenities
8.35
Good restaurant on site but some meals underwhelming.
Value for Money
8.55
Mixed sentiments, some found the cost for one night high.
Food and Beverage
8.15
Excellent dinner but some meals were disappointing for the price.
Overall Experience
8.65
Overall positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:45

Property Description

Convenient Location near Airport
Mercure Newcastle Airport provides comfortable accommodation just a stone's throw away from Williamtown Airport, perfect for travelers seeking convenience.

Modern Amenities
Each room at the hotel is equipped with top-notch amenities including a 40-inch flat-screen TV, air-conditioning, and an iPod docking station. The cozy armchair and work desk add a touch of comfort to your stay.

Dining and Services
Indulge in delicious meals at the on-site restaurant and take advantage of the 24-hour front desk for all your needs. Whether you're in town for business or leisure, Mercure Newcastle Airport ensures a hassle-free stay.

Ready to experience comfort and convenience at Mercure Newcastle Airport? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 996 reviews
Cleanliness: 8.85
Service: 8.75
Location: 9.05
Room Quality: 8.45
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 8.65
K
Kirstin • couple • au
9
2026-07-24 • via Nuitee
C
colin • solo_traveller • au
10
2026-07-24 • via Nuitee
C
Chris • solo_traveller • au
8
2026-07-24 • via Nuitee
K
Karen • couple • au
7
Pros:

Good location

Cons:

The only problem was the phone didn’t work to call room service. The phone needs fixing

2026-07-22 • via Nuitee
J
Jeff • couple • au
8
Great hotel for travellers using Newcastle Airport
Pros:

Location. Food. Staff.

Cons:

Nothing

2026-07-21 • via Nuitee
K
Kim • solo_traveller • au
8
All the staff were so kind and compassionate as I had been at my Mum’s funeral.
Pros:

N/A

Cons:

N/A

2026-07-21 • via Nuitee
L
Les • solo_traveller • au
9
Excellent
Pros:

Comfy room

Cons:

Nothing

2026-07-20 • via Nuitee
J
jane • solo_traveller • au
7
2026-07-20 • via Nuitee
M
Michael • solo_traveller • au
7
Pros:

Close to airport.

2026-07-18 • via Nuitee
H
Hinal • solo_traveller • au
9
2026-07-18 • via Nuitee
J
James • couple • gb
4
Overpriced for 0 zero as hotel was empty, should be illegal really.
Pros:

Bed was comfy enough

Cons:

Coffee was $7 and served in a takeaway cup at breakfast, bad transport options to cbd. Price was inflated as all other hotels were booked out in Newcastle for match, but hotel was empty

2026-07-12 • via Nuitee
T
Tracey • couple • au
8
2026-07-12 • via Nuitee
T
Tracy • couple • au
10
Wonderful friendly staff and very comfortable place to stay
Pros:

Beautifully furnished and very comfortable

Cons:

Not a single thing

2026-07-09 • via Nuitee
K
Karen • couple • au
10
2026-07-08 • via Nuitee
C
Colin • solo_traveller • au
8
Pros:

The location was good for us because we were visiting family close by and it was very convenient.

Cons:

There was no bath.

2026-07-08 • via Nuitee
D
Denis • couple • au
10
Very good
Pros:

Location and the standard good food

Cons:

Location

2026-07-04 • via Nuitee
G
Gordon • couple • au
8
Pros:

Short walk to Airport

Cons:

Shower floor isn’t recessed adequately, water floods bathroom floor wetting the bathmat!

2026-07-03 • via Nuitee
I
Indria-kristine • couple • ee
10
2026-07-01 • via Nuitee
M
Michelle • couple • au
10
2026-06-30 • via Nuitee
C
Cherie • solo_traveller • au
10
Staff were all Fantastic
Pros:

Location

2026-06-30 • via Nuitee