Mercure Newcastle Airport

Hotels
•
Mercure
8.6 (940 reviews)
2 Williamtown Drive , Williamtown , AU
+61 2 4033 8900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Very close to the airport – ideal for early flights
Friendly, professional and welcoming staff
Clean and comfortable rooms
Highly praised on-site restaurant/food
Good parking and car-hire convenience
Quick check-in/out
Cons:
No hotel shuttle – exposed 10–15 minute walk in bad weather
Bathroom maintenance needed (no exhaust fan, renovations required)
Some noisy nights and occasional background noise
Extra/unexpected overnight parking fee
Limited nearby shops/eating alternatives
No free in-room water and limited in-room snacks/amenity options

Categories

Cleanliness
8.3
Rooms repeatedly described as clean and comfortable, though some bathroom maintenance issues were raised (maintenance/repairs needed).
Service
9.5
Staff frequently described as professional, welcoming and helpful (quick check-in, attentive restaurant and reception staff).
Location
9.8
Consistently praised for proximity to the airport and car hire/parking—ideal for early flights and overnight stays.
Room Quality
7.8
Rooms are comfortable and clean but some guests cited stiff beds, noisy nights and bathrooms needing renovation (no exhaust fan noted).
Amenities
7.5
Basic offerings adequate, but multiple guests noted lack of shuttle bus, missing in-room extras (no free bottled water, no toaster/biscuits) and unexpected overnight parking fees.
Value for Money
8
Often described as affordable and convenient for airport stays, though a few guests questioned the breakfast quality and overall value.
Food and Beverage
9.1
Restaurant received many strong positive mentions (described as amazing, very good, excellent service), though a few found food expensive or not to their taste.
Overall Experience
8.8
Overall positive for short/airport stays: convenient, comfortable and with strong service and dining, offset by some maintenance/amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location near Airport
Mercure Newcastle Airport provides comfortable accommodation just a stone's throw away from Williamtown Airport, perfect for travelers seeking convenience.

Modern Amenities
Each room at the hotel is equipped with top-notch amenities including a 40-inch flat-screen TV, air-conditioning, and an iPod docking station. The cozy armchair and work desk add a touch of comfort to your stay.

Dining and Services
Indulge in delicious meals at the on-site restaurant and take advantage of the 24-hour front desk for all your needs. Whether you're in town for business or leisure, Mercure Newcastle Airport ensures a hassle-free stay.

Ready to experience comfort and convenience at Mercure Newcastle Airport? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Location

Guest Reviews

8.6
Based on 940 reviews
Cleanliness: 8.3
Service: 9.5
Location: 9.8
Room Quality: 7.8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 9.1
Overall Experience: 8.8
L
Lyn • extended_group • au
10
Convenient affordable comfortable delicious food and drinks.
Cons:

Not a thing

2026-10-28 • via Nuitee
L
Laurence • couple • au
8
Perfect for overnight after flying into Newcastle
Pros:

Good location. Dinner and breakfast in restaurant was good

Cons:

Bathroom definitely needs renovating. Doesn't even have an exhaust fan for the shower

2026-10-28 • via Nuitee
G
GLEN • family_with_children • au
10
Excellent
Pros:

Perfect location for an early morning flight. No need to rush. The restaurant was amazing. There was one cook on duty and somehow he managed to get everyones food to them on time in a mostly full restaurant. We gave him the thumbs up on the way out. Will definitely stay here again on our next flight.

Cons:

Nothing

2026-10-27 • via Nuitee
A
Aimee • family_with_children • au
8
Overall the stay was what we were expecting and so close to airport
Pros:

Property was good

Cons:

We had a family so had to get two rooms which is hard sometimes with kids. It was good they placed us next to each other

2026-10-27 • via Nuitee
C
Chris • family_with_children • au
8
Pros:

Vicinity to airport

Cons:

Too far from city

2026-10-26 • via Nuitee
D
Denyse • couple • au
8
Easy access to Airport provided comfortable and affordable overnight stay.
Pros:

Good Airport access accommodation. Clean, comfortable room and the Restaurant was very good. We found Hotel and Restaurant staff to be particularly professional and amenable to our needs.

Cons:

A couple of bathroom maintenance issues were brought to the attention of Reception staff. We were assured these would be addressed and took confidence in that.

2026-10-24 • via Nuitee
K
Kristie • couple • au
7
2026-10-19 • via Nuitee
E
Elizabeth • family_with_children • au
10
Pros:

Closeness to airport and parking for airport

Cons:

Cant fault it

2026-10-17 • via Nuitee
D
David • couple • au
9
Very comfortable
Pros:

I especially like the location close to the airport.

Cons:

Even though I could walk to the airport terminal, I would have liked the option of using a hotel shuttle bus, especially on cold and wet days.

2026-10-16 • via Nuitee
J
Judith • couple • au
9
2026-10-16 • via Nuitee
M
Margaret • couple • au
8
2026-10-16 • via Nuitee
G
graeme • solo_traveller • au
6
Pros:

Closeness to airport

2026-10-15 • via Nuitee
J
Jayde • extended_group • au
10
2026-10-13 • via Nuitee
C
cheryl • solo_traveller • au
10
Pros:

The convenience to the airport and hire car. Staff were great.

2026-10-12 • via Nuitee
P
paul • solo_traveller • au
9
Pros:

Location to airport and very quiet.

Cons:

Food a bit expensive and not that tasty

2026-10-12 • via Nuitee
M
Maria • solo_traveller • us
6
Maremarina
Pros:

Nights where noisy like noisy machinery wad happening all night.
The food was unbeliveable good service quality for money.

Cons:

Noisy nights.
No shops around. Had to go to domestic airport to get magazines.
No other eatery around for change.

2026-10-08 • via Nuitee
K
Karla • couple • au
10
2026-10-07 • via Nuitee
S
Shaun • couple • au
10
Definitely eat at the restaurant
Pros:

The restaurant was amazing so good

2026-10-07 • via Nuitee
J
Jeff • solo_traveller • au
10
2026-09-18 • via Nuitee
J
Joanne • solo_traveller • au
7
Pros:

Friendly staff
Room was comfortable and clean

Cons:

For the price you don't get free water in the fridge
No biscuits to have with a cuppa
They could even offer a toaster and sliced bread to have with a cuppa
And an added fee for parking over night unexpected

2026-09-16 • via Nuitee