Ruby Sofie Hotel Vienna by IHG

Hotels
8.2 (3343 reviews)
Marxergasse 17 , Vienna , AT
+43 1 205771200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent central location, close to transport and attractions
Friendly, helpful staff
Very good/excellent breakfast
Clean rooms and common areas
Comfortable beds
Quiet neighbourhood in some rooms
Stylish, modern and cozy hotel atmosphere
Close to airport/train connections
Cons:
Unusual bathroom layouts (shower accessed via toilet, glass bathrooms)
Small or minimalist rooms for some units
No fridge in rooms
Limited storage/furniture for luggage
Parking garage can be full / access issues
Perceived poor value for money in some cases
Occasional poor reception handling (room allocation/booking issues)
Occasional flooding/shower drainage problems

Categories

Cleanliness
8.53
Rooms and common areas repeatedly described as very clean in multiple reviews; overall cleanliness is a clear positive.
Service
8.8
Staff frequently praised as friendly, polite and helpful (even interrupting breaks to assist); one isolated negative interaction at reception noted.
Location
9.34
Location is consistently highlighted as excellent—very close to train/metro, attractions and airport connections.
Room Quality
8.49
Mixed feedback: comfortable beds and some spacious/stylish rooms but several complaints about small/minimalist rooms, odd layouts (pillars, bed position) and limited views.
Amenities
6.62
Noted shortcomings include no fridge in rooms, limited furniture for luggage, few hooks, and parking availability problems despite on-site garage.
Value for Money
6.28
Several guests felt the hotel was expensive or poor price-performance in specific cases (e.g., paid for balcony/loft but received different room).
Food and Beverage
8.83
Breakfast repeatedly described as excellent/superlative and a highlight for many guests.
Overall Experience
8.7
General sentiment is positive with many repeat stays and recommendations, tempered by occasional significant issues (room mismatch, bathroom design).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Historic Venue Turned Boutique Hotel
The Ruby Sofie Hotel Vienna, housed in the historic Sofiensäle, offers a unique stay just minutes away from Vienna's key attractions. The stylish rooms feature modern amenities like air-conditioning, flat-screen TVs, and digital city guides.

Vintage Bar and Library
Guests can unwind at the 24-hour bar and library, adorned with vintage furniture and original items from the building's past. Each floor offers convenient amenities like vending machines, coffee/tea makers, and ironing boards.

Convenient Location
Located near a major metro hub, guests have easy access to Vienna's iconic landmarks like St. Stephen's Cathedral and Schönbrunn Palace. With the airport just 16 minutes away, exploring the city is a breeze from the Ruby Sofie Hotel Vienna.

Experience the charm of Vienna at Ruby Sofie Hotel - Book your stay now!

Important information:

Please note that the hotel accepts credit card payment only (no cash).

Please note further that the rooms do not provide twin beds, only double beds.

Please note that if more than 10 units are booked, different policies may apply. Please contact the property directly for further information. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.2
Based on 3343 reviews
Cleanliness: 8.53
Service: 8.8
Location: 9.34
Room Quality: 8.49
Amenities: 6.62
Value for Money: 6.28
Food and Beverage: 8.83
Overall Experience: 8.7
A
Andrea • couple • de
7
Stadthotel in toller Lage
Pros:

Die Lage des Hotels ist wirklich sehr gut.
Das Bett war sehr bequem. Für eine Nacht ist es in Ordnung!

Cons:

Die angebotenen Parkmöglichkeiten im Haus konnten von uns vor Ort nicht benutzt werden, weil wir spät angekommen sind und das Parkhaus voll war.
Wir hatten zu zweit nur eine Garnitur Handtücher und Bettzeug.
Das Hotel ist zwar sehr stylish, aber von der Ausstattung eher enttäuschend. Und zu teuer!

2026-10-31 • via Nuitee
I
Inetta • extended_group • md
10
2026-10-31 • via Nuitee
J
Jean Loïc • couple • at
8
Pros:

great location, personal really friendly, very nice general atmosphere of the hotel.

Cons:

the access of shower by the toilets!

2026-10-30 • via Nuitee
D
Dimitrios • family_with_children • gr
10
Pros:

It’s a very cozy and modern hotel down town of Vienna and very close to main attractions and metro stations and only 2 minutes from the spot that CAT buses departs and leave for the airport.
The rooms and the other common places are very clean, breakfast good enough and excellent, polite and helpful staff

Cons:

No fridge in the room

2026-10-29 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-10-28 • via Nuitee
B
Benjamin • couple • de
9
2026-10-26 • via Nuitee
H
Hannes • solo_traveller • de
9
Top
2026-10-26 • via Nuitee
M
Michele • solo_traveller • it
10
2026-10-25 • via Nuitee
C
Christoph • couple • at
9
Toll für einen Kurztrip
Pros:

Großes Zimmer mit origineller Einrichtung, nettes Personal, tolle Location in zentraler Lage

Cons:

Konzept etwas eigenwillig (Bad/WC aus Glas. Dusche nur über WC erreichbar, kaum Haken zum Hängen

2026-10-24 • via Nuitee
M
Matjaž • solo_traveller • si
9
2026-10-23 • via Nuitee
I
Ivan • couple • hr
9
Pros:

Location, vibe

Cons:

Position of bed in room

2026-10-22 • via Nuitee
M
Melis • extended_group • tr
9
Excellent location, excellent breakfast!
Pros:

The breakfast was amazing. I wanted to spend my remaining work-free days in Vienna visiting museums, and the location was perfect for that. I walked around, used tram, metro so easily. The room was spacious too. I want to visit Vienna again and of course I'll be staying here:) Thank you for everything.

2026-10-22 • via Nuitee
D
Dardan • solo_traveller • xk
8
2026-10-21 • via Nuitee
M
MARINA • couple • ch
10
2026-10-21 • via Nuitee
A
Ada • extended_group • it
10
Super cool
Pros:

La posizione, la comodità, la pulizia delle stanze, la colazione superlativa!

2026-10-21 • via Nuitee
H
Hans-Jörg • solo_traveller • at
9
2026-10-20 • via Nuitee
A
Aoibhinn • solo_traveller • ie
8
2026-10-20 • via Nuitee
R
Rafael • extended_group • be
8
Excellent stay for business
Pros:

It is located close to the train/bus station to the airport. It is a quiet location. The breakfast was excellent.

Cons:

My room did not have a nice view.

2026-10-20 • via Nuitee
A
Antonio Paolo • family_with_children • it
8
Pros:

Posizione

Cons:

Non ci sono mobiletti nelle stanze per appoggiare la valigia. Bagno con doccia a pavimento che si allaga.

2026-10-19 • via Nuitee
D
dtieppo • couple • ar
9
Alojamiento cómodo con estacionamiento accesible
Pros:

La cama

Cons:

Todo ok

2026-10-19 • via Nuitee