Ruby Sofie Hotel Vienna by IHG

Hotels
8.6 (3323 reviews)
Marxergasse 17 , Vienna , at
+43 1 205771200

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
High breakfast price
Noise issues in some rooms

Categories

Cleanliness
8.56
General comments indicate cleanliness is satisfactory, but some reports mention issues requiring attention.
Service
9.03
Staff consistently described as friendly and helpful, with no negative aspects mentioned.
Location
9.07
Frequently highlighted as excellent with convenient access to transport and attractions.
Room Quality
8.22
Rooms appreciated for comfort and style, though some mention issues with noise or layout.
Amenities
8.75
Overall amenities well-reviewed, though some wish for minor improvements.
Value for Money
8.01
Guests feel pricing is high compared to alternatives, especially regarding breakfast.
Food and Beverage
8.56
Breakfast is noted as good, though some consider it pricey.
Overall Experience
8.63
Generally positive experiences reported, with a few noted issues that can be overlooked.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:37

Property Description

Historic Venue Turned Boutique Hotel
The Ruby Sofie Hotel Vienna, housed in the historic Sofiensäle, offers a unique stay just minutes away from Vienna's key attractions. The stylish rooms feature modern amenities like air-conditioning, flat-screen TVs, and digital city guides.

Vintage Bar and Library
Guests can unwind at the 24-hour bar and library, adorned with vintage furniture and original items from the building's past. Each floor offers convenient amenities like vending machines, coffee/tea makers, and ironing boards.

Convenient Location
Located near a major metro hub, guests have easy access to Vienna's iconic landmarks like St. Stephen's Cathedral and Schönbrunn Palace. With the airport just 16 minutes away, exploring the city is a breeze from the Ruby Sofie Hotel Vienna.

Experience the charm of Vienna at Ruby Sofie Hotel - Book your stay now!

Important information:

Please note that the hotel accepts credit card payment only (no cash).

Please note further that the rooms do not provide twin beds, only double beds.

Please note that if more than 10 units are booked, different policies may apply. Please contact the property directly for further information. Contact details are stated in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 8 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 3323 reviews
Cleanliness: 8.56
Service: 9.03
Location: 9.07
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.63
S
Sami • couple • fi
8
2026-07-25 • via Nuitee
E
Elke • couple • de
9
2026-07-25 • via Nuitee
J
Joost Samsom • solo_traveller • nl
7
Sfeervol hotel niet ver van Hundertwasser Haus
Pros:

personeel zeer behulpzaam. Sfeer was leuk.

Cons:

airco maakte veel geluid. Douche water liep onder deur door.

2026-07-23 • via Nuitee
S
Sandra • solo_traveller • au
10
Pros:

Amazing helpful staff
Location

2026-07-23 • via Nuitee
G
Gerhard • solo_traveller • at
9
2026-07-23 • via Nuitee
T
Tatiana • solo_traveller • ru
10
2026-07-22 • via Nuitee
S
Sabrina • couple • fr
9
2026-07-22 • via Nuitee
P
Paul • solo_traveller • us
10
The Ruby is a true gem......get it
Pros:

What's not to like. The place has such character and ambiance. They also have the best bottled raddler i have ever had. The bartenders are knowledgeable about other cocktails not on the menu and its a close walk to any place you would want to go. I will be going back next time im in Vienna.

Cons:

Nothing. It was perfect!

2026-07-20 • via Nuitee
H
Hans • couple • at
9
Pros:

fast alles

Cons:

die benachbarte Parkgarage wäre optimal. Leider war sie geschlossen zum Zeitpunkt unserer Ankunft geschlossen und man kann nicht reservieren. Ein Arrangement des Hotels mit der Garage wäre zu empfehlen.

2026-07-20 • via Nuitee
S
Shenandoah • solo_traveller • us
9
Pros:

It was easy to check in and out when I needed.

2026-07-19 • via Nuitee
E
Esther • couple • es
6
2026-07-19 • via Nuitee
N
Neha • couple • ae
9
2026-07-19 • via Nuitee
C
Conny • solo_traveller • at
9
2026-07-19 • via Nuitee
R
ralf • extended_group • de
8
2026-07-19 • via Nuitee
K
Khayrova • couple • pl
5
Cons:

Room was to small for two person

2026-07-18 • via Nuitee
A
Alexandra • solo_traveller • at
10
2026-07-18 • via Nuitee
K
Katharina • family_with_children • at
8
2026-07-18 • via Nuitee
C
Camilla • couple • dk
7
Pros:

Beds were fine, breakfast was decent.

Cons:

Bathroom and bath was a glas box in the room. Though connected, you had to exit the bathroom to open the door to the bath. Very messy. Also, though there was a curtain, it only reached one side, so you were still in full view.
In addition, though I expected cramped quarters, the bed had pointy corners, so our ankles took a beating.

2026-07-17 • via Nuitee
B
Bilyana • couple • bg
8
Cons:

no refrigerator

2026-07-16 • via Nuitee
T
Tanja • couple • de
8
2026-07-15 • via Nuitee