Orchard Street Hotel

Hotels
7.6 (1042 reviews)
163 Orchard Street , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location near subway
Friendly staff
Clean common areas
Free coffee available
Cons:
Unhelpful staff at times
Room size issues
Cleanliness in some areas
Heating and cooling problems

Categories

Cleanliness
6.89
Several mentions of cleanliness issues noted.
Service
7.66
Staff was welcoming but several reviews noted unhelpfulness.
Location
8.9
Great location near subway and restaurants.
Room Quality
6.85
Rooms are small, with some issues related to comfort.
Amenities
7.88
Good amenities like free coffee and a terrace.
Value for Money
7.34
Fair price given NYC standards, though some amenities lack.
Food and Beverage
7.89
Complimentary coffee and tea available.
Overall Experience
7.36
Mixed feelings but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:28

Property Description

Located in Lower East Side in Manhattan, guests at the Orchard Street Hotel will find many restaurants and shopping destinations in close proximity. An onsite rooftop lounge offering views of the city gives guests a place to relax in the evening.

Luxurious Room Features: All rooms at Orchard Street Hotel come with walnut hued furnishings and wall-mounted HD TVs. City views are offered on the higher floors.

Convenient Amenities: Daily housekeeping, a 24-hour business centre, and front desk are provided. Complimentary WiFi is available.

Nearby Attractions: Just 1.1 km from Little Italy, with easy access to the F train at 2 Avenue station, guests can explore with ease.

Book your stay at Orchard Street Hotel for a memorable experience in the heart of Manhattan!

Important information:

$14.95 Service Fee inclusive of high speed internet access, two water bottles daily, and a login to Press Reader for the newspaper or magazines of your choice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1042 reviews
Cleanliness: 6.89
Service: 7.66
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.36
C
Caroline solo_traveller fr
8
2026-05-30 via Nuitee
E
Elina family_with_children us
8
2026-05-30 via Nuitee
H
Haroon couple de
8
2026-05-29 via Nuitee
N
Nicholas couple us
8
2026-05-28 via Nuitee
Y
Yasmin couple br
10
Uma estadia excelente: recomendo
Pros:

A localização é excelente, viável para realizar vários passeios a pé e também próximo ao metrô. Me senti segura nos arredores. O diferencial do hotel é o café e a água de cortesia, disponíveis 24h. O custo-benefício para localização em Manhattan foi muito bom. O pessoal da recepção e limpeza são amigáveis. São flexíveis quanto ao horário e nos permitiram entrar no quarto antecipadamente. Também guardamos nossas bagagens gratuitamente após o check out. Ou seja, tudo o que um turista necessita em NYC, o Orchard Street Hotel oferece. Obs.: a acomodação também estava limpa e era confortável.

2026-05-26 via Nuitee
C
Christopher couple us
5
Pros:

Location is good

Cons:

Room was very very small

2026-05-26 via Nuitee
G
Gianfranco solo_traveller it
7
Posizione eccellente ma migliorabile
Pros:

Posizione eccellente, stanze panoramiche e ben illuminate. Caffetteria e acqua disponibili gratuitamente, a qualsiasi ora. Receptionist gentili e disponibili sebbene la struttura abbia carenze strutturali/planimetriche.

Cons:

10 minuti di attesa per avere l’acqua calda in doccia: inaccettabile nel 2026. Prese della corrente scarse o in posizioni scomode: in bagno, dovendo lasciare il telefono in carica nel lavandino o sulla minuscola mensola sopra il water col filo sospeso sul lavandino, oppure ai piedi del letto, stretta tra muro e materasso. Aria condizionata assente in camera, forse centralizzata ma spenta; ho avuto freddo per 2 notti.

2026-05-26 via Nuitee
E
Edoardo couple it
9
Pros:

Ottima posizione, disponibilità del personale

Cons:

Non sempre pulizia in camera

2026-05-23 via Nuitee
M
Michael couple au
7
2026-05-23 via Nuitee
L
Laura solo_traveller fr
10
My stay was perfect and the guy at the front desk was extremely helpful!
Pros:

I really liked my room and the rooftop was amazing!

Cons:

Nothing

2026-05-22 via Nuitee
D
Diona couple us
8
LOCATION LOCATION LOCATION
Pros:

Location is EXCELLENT. If you like to travel and not feel like a tourist the lower east side is a great spot. I lived in NYC for over a decade but now live in LA and I always stay in this part of town.

The location of the hotel is perfect. F train right around the corner which gets you easily all over the city with ease. Too many great spots to eat, drink, shop, nails etc is right outside the property.

The rooms are TINY but it’s ideal for a shorter stay and if you are traveling solo. Two people in these rooms would be a stretch. But the location is so amazing you will only need to sleep and shower and you are out the door.

They have a space on the second floor which bid great to work or take a call but I wish they would have gone the extra mile and actually invested more resources to decorate/design the space.

Cons:

Second floor space and back coffee area feel
Like an after thought. Great spaces but looks like they ran out of money and left it as is.

2026-05-22 via Nuitee
M
Michael couple us
6
I am glad I only stayed one night.
Pros:

The price was very economical.

Cons:

The rooms were small and dated.

2026-05-21 via Nuitee
A
Antonia couple it
10
Pros:

La posizione e il quartiere

2026-05-21 via Nuitee
E
esther solo_traveller us
9
Wonderful place for business or pleasure since college kids love this area for partying and it was quiet uniquely
Pros:

Near to subway and parking

Cons:

No refrigerator

2026-05-21 via Nuitee
P
Paula solo_traveller us
3
Pros:

Location

Cons:

No hot water in room. None. Team had no other rooms for me. 1 outlet at the far foot of bed

2026-05-21 via Nuitee
J
Joe solo_traveller ca
7
2026-05-20 via Nuitee
M
Manuel solo_traveller us
10
It was a great home base to explore the lower East side. I felt like a local staying in that neighborhood
Pros:

Perfect place in a vibrant community. Restaurants, and
that New York Feel

Cons:

The
rooms are small, and it can be noisy.

2026-05-20 via Nuitee
B
Barbara couple br
8
2026-05-15 via Nuitee
V
Valerie solo_traveller gb
8
2026-05-12 via Nuitee
C
Clémence couple fr
7
Bon rapport qualité/prix et très bien placé, proche de plusieurs stations de métro.
Pros:

L’hôtel est très bien situé.
Le café et l’eau sont à disposition 24/7.

Cons:

Le bruit dans les couloirs la nuit (les portes qui claquent et les clients qui parlent très forts).
La clim ne fonctionnait pas (après avoir demandé à l’accueil, on nous a dit que c’était normal et d’ouvrir la fenêtre).

2026-05-12 via Nuitee