HOTEL MYSTAYS Atsugi

Hotels
Mystays Hotel Group
7.9 (636 reviews)
Sakae-cho1-1-8 , Atsugi , jp

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly staff
Affordable rates
Cons:
Small room size
Dust and pests issue

Categories

Cleanliness
7.86
Generally praised for cleanliness, but some concerns noted about dust and pests.
Service
8.33
Staff were frequently described as kind and helpful.
Location
8.87
Convenient access to train station and shopping areas.
Room Quality
6.82
Rooms were small but comfortable; some concerns about space for luggage.
Amenities
7.85
Adequate amenities with some areas for improvement.
Value for Money
7.81
Many found the price reasonable for the service received.
Food and Beverage
7.86
Breakfast was praised, but food options could be limited.
Overall Experience
7.83
A positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:35

Property Description

Modern Comfort and Convenience
Discover comfort and convenience at HOTEL MYSTAYS Atsugi. Our 3-star hotel offers air-conditioned rooms with free WiFi and a restaurant on-site. Each room features a private bathroom and a flat-screen TV for your entertainment.

Prime Location for Exploring
Located just 27 km from Sanrio Puroland and 31 km from Mount Takao, our hotel is the perfect base for exploring Atsugi. Let our friendly reception team provide you with insider tips on the best local attractions.

Easy Access and Nearby Attractions
Conveniently situated 62 km from Tokyo Haneda Airport, HOTEL MYSTAYS Atsugi is also close to Yamada Fuji Park and Tsurugaoka Hachimangu Shrine. Book your stay with us for a memorable and hassle-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYO

Location

Guest Reviews

7.9
Based on 636 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.87
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 7.83
T
TADAHIRO family_with_children jp
8
2026-07-26 via Nuitee
T
TADAHIRO family_with_children jp
8
2026-07-26 via Nuitee
H
HSIU-CHU family_with_children tw
8
2026-07-25 via Nuitee
A
AI family_with_children jp
5
かもなく不可もなくです
Pros:

あまり長時間いなかったのでよくわからなくて

Cons:

駐車場が遠い

2026-07-24 via Nuitee
W
WATARU family_with_children jp
8
2026-07-19 via Nuitee
E
ENDO solo_traveller jp
9
2026-07-15 via Nuitee
L
Linda couple jp
10
Very happy for overall services.
Pros:

Close to Hon-Atsugi station as it’s in a quieter area eventhough walking distance is around 10mins but it’s very convenient and safe.

In front of the hotel there’s a big supermarket where you can buy your three times meal if you don’t want to eat at the restaurant.

This is my second time spending the night at My STAYS hotel and I just love it.

Cons:

Bigger room than other business hotels with a very good price. Good amenities and services as well.

2026-07-14 via Nuitee
M
MAKOTO couple jp
1
民泊以下
Pros:

なし

Cons:

2人で泊まるはずなのに1人分しか用意されていなかった。
エアコンが壊れており室内は29°になりかけていたにも関わらず、部屋の交換の提案の代替え案が一切なく、扇風機の対応のみであった。最初は我慢したができなくなり返金を求めたが最初は断られ、渋々返金対応になったが、そもそもサービスを提供し、それで売上をたてているのにも関わらず、スタッフさんたちの対応はいかがなものかと考えさせられました。
大変申し訳ありませんでしたの言葉もなく、
最後は、ありがとうございました。と見送っていたが、どこに対しての感謝を表しており、場面に応じた言葉もかけられないのかと不快感すらあった。

2026-07-11 via Nuitee
M
MINAMI couple jp
7
2026-07-02 via Nuitee
S
SUETAKE extended_group jp
7
安価なのでまあまあです。
Pros:

宿泊価格にしては満足感あり

Cons:

朝食を後付し料金はネット決済が済んでいたが、反映されてなく受付時に朝食券が付いてなかったし、ロビーの客が大声で喋っていたせいもあったがフロント者の声が全く聞こえないのでイラッとした。朝食のレストラン担当の女性の方とても親切に朝食券の対応していただきました。

2026-06-29 via Nuitee
C
c-c-Google- solo_traveller jp
10
2026-06-07 via Nuitee
Z
ZHANG solo_traveller jp
10
三泊して良かったです。最高です。
Pros:

清潔感があって、朝食も美味しくてスタッフ対応も全て良かったんのでまた泊まりたいんです。紹介もしたいんで。

Cons:

ほとんどないですね。

2026-05-31 via Nuitee
Y
Yoshihisa solo_traveller jp
10
2026-05-28 via Nuitee
F
Francisca solo_traveller us
10
2026-05-27 via Nuitee
L
Linda couple jp
10
I wish I could stay one more night as the hotel is very convenient and close to the station.
Pros:

Very clean and very nice and professional front desk staff even I arrived very late at night the welcoming smile from the staff is make you feel relax.

Cons:

Nothing

2026-05-26 via Nuitee
L
Lorenzo couple it
9
2026-05-23 via Nuitee
M
Manabu couple jp
8
2026-05-21 via Nuitee
H
Hanami couple jp
4
もう、来年は違うところにしようと思いました。
Pros:

目的地からは近かったので便利でした。

Cons:

埃っぽく空気が悪かった。

テレビの裏も埃が積もっていた。

2026-05-19 via Nuitee
K
Kenshiro solo_traveller jp
5
2026-05-19 via Nuitee
益哉 solo_traveller jp
7
2026-05-17 via Nuitee