Sapa Lake View Hotel

Hotels
Independent
7.4 (20 reviews)
12 Ngu Chi Son St., Sa Pa, Lao Cai, 330000 , Sa Pa , VN

Pets allowed

Facilities

Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Picnic area
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff
Excellent lake views from many rooms
Quiet location but close to town
Good breakfast included and praised by guests
On-site restaurant with good evening meals
Complimentary toiletries provided (shampoo, gel, toothbrush)
Electric blankets in some rooms (comfortable on cool nights)
Reliable Wi‑Fi reported as excellent
Lift access for upper floors
Cons:
Some rooms old, smelled unpleasant and need renovation
Bathrooms reported as rusty or in poor condition
Housekeeping can be intrusive; lack of reliable 'do not disturb' control
Pictures may not match actual rooms; view booked vs actual mismatch reported
A few guests found the stay not worth the price
Occasional issues with windows (not closing fully)
Low/limited water reported by one guest
One guest cancelled due to receiving a garden view instead of reserved lake view

Categories

Cleanliness
7.2
Mixed: many guests report rooms cleaned daily and kept tidy, but others noted cleaning only after request and intrusive housekeeping (no reliable 'do not disturb').
Service
8.3
Very positive: staff and owners repeatedly praised as friendly, attentive and helpful (assisting with transport, warm welcome, extra attention).
Location
8.6
Strong: lake-side position with lovely views, quiet yet only a short walk to town; location is a frequent highlight.
Room Quality
5.5
Mixed-to-negative: several guests reported old rooms, unpleasant smells, rusty bathrooms and need for renovation; some rooms however have lake views and extras (electric blanket).
Amenities
7.8
Generally good: complimentary toiletries (shampoo, shower gel, toothbrush), electric blankets in some rooms, lift access, on-site restaurant and excellent Wi‑Fi mentioned.
Value for Money
6.8
Mixed: some guests felt the stay exceeded expectations for the price (breakfast included), while others considered the room condition not worth the price paid.
Food and Beverage
7.6
Positive: breakfast praised as good and copious by multiple guests; on-site restaurant receives favorable comments.
Overall Experience
7.4
Overall positive: strong staff service, location and breakfast drive guest satisfaction, but room condition and some housekeeping/service issues temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-08 20:57

Property Description

Welcome to Sapa Lake View Hotel, your perfect retreat amidst stunning landscapes and rich culture.

Recreational Amenities
Unwind and explore with bicycle rentals or soak in the breathtaking views from our terrace. Engage in leisurely pursuits and enjoy the charming atmosphere.

Dining Options
Savor Vietnamese delicacies at Canh Ho Restaurant, enjoy a delightful coffee at our café, or relax with 24-hour room service. Our bar/lounge offers a selection of refreshing beverages to quench your thirst.

Comfortable Rooms
Retreat to one of our 12 air-conditioned rooms featuring minibars and LCD TVs. With complimentary wired and wireless internet, lavish rainfall showers, and plush designer toiletries, your comfort is our priority.

Don’t miss the chance to experience tranquility and adventure at Sapa Lake View Hotel. Book your stay now!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAN

Property Policies

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 20 reviews
Cleanliness: 7.2
Service: 8.3
Location: 8.6
Room Quality: 5.5
Amenities: 7.8
Value for Money: 6.8
Food and Beverage: 7.6
Overall Experience: 7.4
Najla Riabi solo_traveller kw
10
Exeptional stay
Pros:

An exceptional experience! The hospitality was outstanding, and every staff member was professional, kind, and genuinely caring. They made me feel like part of a family from the moment I arrived. The service exceeded all my expectations, and their warmth and generosity truly reflected the kind-hearted nature of the Vietnamese people. Thank you for making my stay so memorable. I highly recommend this place!

Cons:

Nothing

2026-06-29 via Nuitee
M
Made Yaga couple au
10
2026-06-29 via Nuitee
family_with_children kr
6
2026-05-26 via Nuitee
P
PAPINI solo_traveller th
3
Cons:

On a réservé vue sur lac et finalement vue sur jardin donc on a annulé

2026-04-21 via Nuitee
S
Simon extended_group au
9
2026-04-09 via Nuitee
N
Nasyaa family_with_children ru
6
Pros:

Хорошее расположение, прекрасный персонал. Угостили чаем, печеньками, манго, всегда приветливые.
Предоставляют шампунь, гель для душа, зубную щётку.
Можно оплатить картой, QR, наличными.
На кровате есть электроодеяло.
Вид на озеро.

Cons:

Состояние номера - уже требует ремонта.
Нет возможности отказаться от уборки (табличек не беспокоить). Заходят в номер в любое время, когда Вас нет, даже в день заезда. Зашли, чтобы открыть окно, хотя нам это было не нужно.
Окно до конца не закрывается. Остаётся пространство примерно 1см.

2026-04-08 via Nuitee
S
Stettfurter family_with_children ch
8
Pros:

Die Lage am See und die Nähe zum Zentrum.

2026-04-07 via Nuitee
G
Gerda family_with_children nl
9
If you are in Sapa go to the Sapa Lake View hotel!
Pros:

The room is good with a beautiful view overlooking the lake.
We liked the breakfast very much.
What we liked the most was the staff, they were extremely helpful. Even a ride to our bus in the morning. Thanks again.

Cons:

Nothing.

2026-04-01 via Nuitee
J
James couple au
9
Nice staff helping us for everything we need.
Pros:

Located on the lake side very quiet but only 3 min walk from town

2026-03-31 via Nuitee
H
H couple de
5
not worth the price we paid.
Pros:

The woman at the the reception was friendly and helped us with the late check in.

Cons:

The room was old, smelled unpleasant, and definitely needed renovation.
The bathroom was rusty and not nice at all.
The pictures didn’t match the actual room.
There was no room service, and the room was only cleaned after we asked for it.

2026-03-29 via Nuitee
U
UNYONG family_with_children kr
10
Pros:

사장님과 직원들이 모두 친절하고 아주 편한하게 머물다가 감

Cons:

없음

2026-03-23 via Nuitee
H
Huet extended_group fr
8
2026-03-21 via Nuitee
C
Ceri family_with_children au
9
2026-03-20 via Nuitee
E
Erin family_with_children ph
10
Pros:

We like the location and the room. For its price. It more than what we expected. It really exceeds our expectations. The price is not that expensive for 3 pax and already with free breakfast. We also love the bread in our breakfast!!

Cons:

None. We love our stay really. If there is something we didnt like. We didnt mind it because maybe its not that big deal.

2026-03-14 via Nuitee
L
Louisa couple au
10
incredible staff, and lovely lake views
Pros:

The staff were absolutely fantastic. They were friendly, attentive, and always happy to help with anything we needed. It created a lovely atmosphere and made us feel very welcome throughout our stay.

The location is excellent — central enough to walk everywhere but still peaceful.

The views from the hotel are gorgeous. From our room window we looked straight out over the lake, which was especially beautiful in the morning and evening when the mist rolled in over the water.

Rooms were cleaned every day and always kept tidy.

Breakfast was included each morning and offered a good selection to start the day.

There is also a full restaurant at the hotel with a varied food and drinks menu, which was convenient after long days exploring.

The hotel also has lift access to the upper floors, which makes moving luggage much easier.
Wifi is excellent

Cons:

Nothing at all

2026-03-10 via Nuitee
A
Agnes family_with_children fr
9
Pros:

Les propriétaires sont hyper gentils, très à l'écoute et très serviables..Nous avions une chambre avec vue sur le lac mais dommage beaucoup de brouillard... Nous avons super bien mangé au restaurant le soir...Le petit déjeuner est très bon et copieux... Je recommande vraiment cet hôtel familial

2026-03-09 via Nuitee
A
Avihay family_with_children il
10
2026-02-24 via Nuitee
F
Florian couple fr
10
2026-02-23 via Nuitee
A
ARIJANTO family_with_children id
10
Pros:

Nice place and staff

Cons:

Water small

2026-01-31 via Nuitee
D
Doris solo_traveller de
9
Pros:

Very nice welcome and felt really comfortable with a nice warm room on a cool winter night

2026-01-16 via Nuitee