Wyndham Garden Brooklyn Sunset Park

Hotels
Wyndham Garden
8.8 (1611 reviews)
457 39th Street , Brooklyn , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Convenient location
Cons:
Limited parking
Wi-Fi issues

Categories

Cleanliness
8.35
Clean and modern property; some issues reported.
Service
9.35
Excellent customer service, especially from Youcef.
Location
9.15
Convenient location with easy access to transportation.
Room Quality
8.65
Spacious and comfortable rooms.
Amenities
8.65
Amenities were satisfactory, with good breakfast options.
Value for Money
8.45
Reasonable value considering the location and services.
Food and Beverage
8.65
Breakfast was well prepared and enjoyed.
Overall Experience
9.15
Overall very positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:26

Property Description

Eco-Friendly Accommodation
Experience sustainable living at Wyndham Garden Brooklyn Sunset Park, located in New York. Enjoy eco-friendly rooms with modern amenities, just 5 minutes from the 36 Street subway station.

Pet-Friendly Services
Bring your furry friends along to this pet-friendly hotel and explore the city stress-free. Take advantage of bike and car hire services to roam around conveniently.

Convenient Location
With key attractions like Barclays Center and Brooklyn Bridge just a short distance away, immerse yourself in the vibrant city life. Book your stay now at Wyndham Garden Brooklyn Sunset Park for a memorable experience.

Important information:

Please note, parking is very limited on site and can be purchased on a first-come, first-serve basis.

Pet allowed with a 50 pounds limit, 1 pet per room, see fee section for pet fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 44.15 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1611 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.65
Overall Experience: 9.15
A
adiguno441 Couples
10
Outstanding Hospitality from Elias and the Entire Team
Pros:

I was preparing a birthday surprise for my girlfriend and from the moment I walked in, I was met with kindness, professionalism, and genuine care. I needed some help setting up the room, and Elias, the engineer on site, went above and beyond to make sure everything came together smoothly. The setup took much longer than I expected, but his patience and great conversation made the time fly by.

Beyond Elias, the entire staff was incredibly efficient and welcoming throughout my stay. They made me feel like my time and effort mattered, which made an already special occasion even more memorable. Thank you all for helping make my girlfriend's birthday surprise a success!

2026-06-20 via Tripadvisor
M
Marcelo couple br
10
2026-06-19 via Nuitee
R
Raul family_with_children de
4
Pros:

First, the positive side of our stay: this was due to the hotel’s reception staff, who were consistently friendly and attentive toward us, regardless of their shift. The housekeeping team was also very kind and accommodating. We would like to take this opportunity to once again send our regards to the entire team.

Cons:

What overshadowed our stay the most was an incident involving the safe in our hotel room.
One evening, despite entering the correct code, the safe would not open. We had not forgotten the code, contrary to what the Front Desk Manager claimed on site. During all subsequent attempts to open the safe by hotel staff — including the receptionist, the maintenance technician — using a master key or by connecting it to an electronic device, were unsuccessful.
In the absence of a master code, which surprisingly they did not posses, the safe could only be opened mechanically using a saw. Before this, we had pointed out that our valuables, documents, and medication were inside. We were told that this was not the first time such an incident had occurred and that the maintenance technician had experience dealing with it. After the safe was cut open we discovered that the sparks resulted during the sawing process partially burned the medical certificate accompanying the medication, along with the surface of our wallet and our AirPods cases, which were also partially damaged. Luckily our passports were stored in a separate plastic sleeve and were therefore unaffected. It was disappointing to see how casually and lightly the Front Desk Manager viewed the entire situation. He tried to offer us a breakfast voucher as a so called “compensation”, which we turned down, because it wouldn’t have helped us at all. We also found the maintenance technician’s statement—that the master code had unexpectedly not worked—to be unprofessional, as was the overall handling of the situation.
We had travelled from Europe to the United States. Had the passports also been damaged, our return journey could have been significantly complicated and could have resulted in additional financial costs and loss of time.

2026-06-18 via Nuitee
F
Federico solo_traveller it
9
2026-06-17 via Nuitee
G
Gavin solo_traveller jm
10
Pros:

Amazing experience & Joseph at the front took excellent care.

2026-06-17 via Nuitee
L
lisalX7604AB Family
10
Excellent
Pros:

Am not normally one for leaving a review but I felt I had to. We are a family of 6 currently staying here and cannot recommend this hotel enough. Yusef at reception is so lovely and welcoming and remembers everyone’s name. Josh at the bar is great and also the night porter (sorry can’t remember his name). They are always smiling and welcoming. It’s a 5 minute walk to the subway which takes you straight into manhattan. Loads of shops & restaurants close by. Really enjoyed our stay here

2026-06-16 via Tripadvisor
T
T6975FOvincentn Family
10
Wyndham Gardens Brooklyn Vincent Nash
Pros:

Wow what an enjoyable experience , the rooms comfortable with an amazing view of New York from room 403 😁 biggest love to David , and Joseph in reception , the most friendly and helpful dudes I've ever experienced in my years of travelling, they are an absolute credit to the hotel also Joshua in the bar whom I had a great n
Couple of nights , really friendly guy . Loved every minute of my trip their and also my family . Thankyou

2026-06-16 via Tripadvisor
N
nikolaos solo_traveller gr
8
2026-06-16 via Nuitee
L
Lindsay family_with_children us
9
Pros:

Room was nice, comfortable bed and pillows, and clean.

Cons:

Bar was not open one night

2026-06-13 via Nuitee
L
Lili family_with_children sg
9
I will stay here again.
Pros:

The room,even though it was smallish, it was comfortable. The bed and pillows were good. There was a fridge and a coffee maker. The paid parking on the premises was a plus. The 36th and 4th train station was within a few minutes' walk. The Mexican food around the hotel was yummy. It was close to Sunset Park. A shoutout to Youcef at the reception. He was very friendly and helpful. He always welcomes you with a big smile.

2026-06-13 via Nuitee
R
R1993VUkristenk Business
10
Great stay, Youcef at the front desk is the highlight
Pros:

We stayed here for a trade show at Industry City. Super close walk to that location. Tons of great bodegas for food quick food options. But the highlight of our stay was Youcef behind the desk. He knew us by name and welcomed us back every evening with the brightest smile and genuine interest in how our day went and was sure to point us in the right direction for something to eat. Youcef, you’re a true gem and Wyndham is so lucky to have you representing their hotel.

2026-06-11 via Tripadvisor
J
Justin solo_traveller us
4
Catfish ad
Pros:

There was one guy at the counter who was really nice

Cons:

Everything but the staff.

2026-06-10 via Nuitee
S
sevki couple tr
10
Harika
Pros:

Konumu harika her yere 20 dk uzaklıkta

Cons:

Çalışanlar çok ilgili ve cana yakın

2026-06-10 via Nuitee
W
W9916XVanthonyg Business
10
Nice place to stay
Pros:

Great place. Youceff was so helpful. Would stay again.

2026-06-09 via Tripadvisor
L
Laura solo_traveller vn
10
Pros:

Amazing location - 3 blocks to the subway, heaps of restaurants and shops right nearby. Staff were so lovely and helpful, felt safe and cared for :)

2026-06-09 via Nuitee
S
Scavullo solo_traveller us
9
Front desk was great location very good.
2026-06-08 via Nuitee
A
Antonella couple us
10
Amazing stay loved how close it was to industry city
Pros:

Clean location to concert venue

Cons:

Loud outside

2026-06-08 via Nuitee
Y
YASUHIRO solo_traveller jp
8
2026-06-08 via Nuitee
N
Nikki couple us
8
Affordable and glam in Industry City!
Pros:

It’s clean and colorful but the staff are the best.

Cons:

Breakfast could be better

2026-06-07 via Nuitee
L
Lorenzo solo_traveller fr
8
2026-06-07 via Nuitee