Hotel 11, MOD A Sonesta Collection

Hotels
MOD, A Sonesta Collection
9 (4382 reviews)
11 Freeport Cres Northeast , Calgary , ca

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
24-hour pool
Cons:
Pulled towels not replaced
Slow restaurant service

Categories

Cleanliness
8.33
Some reviews mentioned issues like the cleaner not replacing towels.
Service
9.3
Friendly staff, though some reports of slow restaurant service during busy times.
Location
9.34
Good location with convenient access to the airport.
Room Quality
8.79
Rooms are clean and comfortable, although some reports of lumpy pillows.
Amenities
9.32
Pool open 24 hours and good restaurant facilities.
Value for Money
9.28
Generally considered a good value for the stays.
Food and Beverage
8.33
Average quality food reported by some reviews, but good options available.
Overall Experience
9.3
Overall, guests had a good experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:29

Property Description

Mountain Views and Modern Comforts
Hotel 11 by Sonesta provides stunning views of the Rocky Mountains and offers a range of amenities including a swimming pool, fitness centre, and hot tub. Enjoy the comfort of air-conditioned rooms with 50-inch flat-screen TVs and luxurious private bathrooms with bath robes and slippers. For added relaxation, select rooms even feature steam showers.

Dining and Events
Indulge in delectable dishes at the Freeport Food & Drink restaurant and lounge located on-site. Additionally, the hotel boasts a contemporary meeting space spanning 343 square metres, perfect for hosting events or conferences.

Convenient Location and Services
Situated just 2 km from Calgary International Airport, Hotel 11 by Sonesta offers free 24-hour shuttle service and private parking. Explore nearby attractions like Calgary University and Crossiron Mills Shopping Center, located within a short distance.

Ready to experience luxury and convenience? Book your stay at Hotel 11 by Sonesta now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 4382 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
A
Ashraf family_with_children ca
6
It’s ok, seems little expensive against the facility provided
Pros:

Property is good, located near airport and has free airport rides. The swimming pool was 2/5 as it didn’t look clean and also there was some weird noise from the exhausts.

Cons:

They did not even provide a dental kit or shaving kit. There is a charge for everything which should be complimentary. They want physical credit card for payment and tap did not works for booking amount.

2026-05-23 via Nuitee
N
Nicole family_with_children ca
9
2026-05-22 via Nuitee
H
H. Bolz solo_traveller de
9
2026-05-22 via Nuitee
C
Carol solo_traveller au
9
Pros:

Staff were very helpful. Room was a great size and the bed was super comfortable.

Cons:

Nothing

2026-05-21 via Nuitee
E
Erika couple ca
1
Cancelled our room- no compensation.
Cons:

Despite calling the hotel in advance to say we were on our way and would require a hotel shuttle, the hotel cancelled our booking and gave our room to other people. We arrived at 11:30 pm from the airport and had to find a new hotel room at midnight. This was really poor customer service.

2026-05-21 via Nuitee
R
Richard couple ca
8
2026-05-20 via Nuitee
M
Manjinder solo_traveller ca
9
2026-05-20 via Nuitee
A
Amarjot couple ca
8
2026-05-19 via Nuitee
L
Larry couple ca
10
Awesome staff, clean, convenient location and onsite restaurant
Pros:

We have stayed at this hotel several times for it’s great staff, cleanliness, convenient location and has an onsite restaurant

2026-05-18 via Nuitee
J
Judy solo_traveller au
9
Pros:

Free airport shuttle was very convenient.
The pool and hot tub great to relax.

Cons:

The pillows were too high for me.

2026-05-18 via Nuitee
S
Scott couple ca
10
2026-05-17 via Nuitee
S
Sharon solo_traveller gb
10
2026-05-16 via Nuitee
F
Francisco Jr solo_traveller ca
9
2026-05-16 via Nuitee
L
Liliana family_with_children ca
8
Pros:

La proximité de l'aéroport, l'arrivée rapide de la navette, la fréquence de départs de la navette (environ 1 par heure) et sur demande, la courtoisie du personnel

Cons:

Le bruit du chauffage
Le peu de choix santé au restaurant
Peu de choix de repas végétariens

2026-05-15 via Nuitee
T
Terry solo_traveller ca
10
2026-05-14 via Nuitee
D
Dana couple ca
9
Very good
Pros:

Appreciate the shuttle ride to airport, great customer service!

2026-05-13 via Nuitee
A
Alex couple ca
9
Great place, clean & had everything we needed. Staff very helpful & knowledgeable.
Pros:

Nice facility with pool & hot tub.

Cons:

Extra charges for shuttle to & from the airport over & above the ones provided free.

2026-05-13 via Nuitee
G
Geraldine couple ca
7
Pros:

Location is good if you have a early travel

Cons:

The coffee maker as not working properly the coffee pods would fall out easily had to try a couple of times to make coffee.Noisy doors when closed

2026-05-12 via Nuitee
B
Birgit solo_traveller us
8
Pros:

Good fitness center. Really nice staff. Snacks available for purchase. Shuttle was very convenient.

2026-05-11 via Nuitee
E
Elizabeth solo_traveller au
8
2026-05-10 via Nuitee