Serene Kandy

Wonderful hotel in Kandy. Great location; easy walk via the nearby steps to get down to the lake and a pleasant stroll on in town (plenty of tuk tuks around if you don’t fancy the stroll back up the hill!). Everyone was super friendly and wanted to make sure we were comfortable and enjoying our stay in Kandy. Communication was great before arrival and in arranging transfers. Bedroom was comfortable, breakfast lovely and the highlight is that wonderful rooftop pool with a view; perfect spot for a swim or a poolside beer.

We had a really enjoyable stay at Serene Kandy and would happily recommend it.

A special mention has to go to Dushantha, who was extremely helpful even before we arrived. He answered our questions over email, arranged our driver and suggested flexible tour itineraries based on what we actually wanted to see rather than pushing a fixed schedule.

Our driver, Wasantha, was excellent. He collected us from Colombo, took us out for the day in Kandy and later drove us on to Ella. He was friendly, flexible and completely happy to take us only to the places we were interested in, including the Temple of the Sacred Tooth Relic, Bahirawakanda Buddha Statue, Royal Botanical Gardens, Sigiriya Lion Rock and a spice garden. He also suggested some good restaurants along the way. We cannot praise him highly enough.

The hotel itself was clean, comfortable and welcoming. The food was good and all of the staff were friendly and helpful.

We also had a massage at the hotel, a Swedish/Thai fusion treatment, which was very professional. The therapist regularly checked that the pressure was comfortable, which was appreciated.

The rooftop pool is a lovely feature. It was a little cold during our stay, but that was really down to the weather rather than the hotel.

Overall, a very positive stay with excellent service, especially from Dushantha and Wasantha. Highly recommended.

Staff are friendly. Pool is good.

fijn hotel, vriendelijk personeel. Dichtbij centrum met Tuk Tuk,

The staff were incredibly accommodating, friendly, and always happy to help, making us feel very welcome throughout our stay. The hotel is perfectly located up on the hillside, away from the hustle and bustle of the town, providing a peaceful and relaxing atmosphere while still being conveniently accessible.

The shower was the best we experienced during our two-week trip to Sri Lanka—warm, powerful, and exactly what we needed after a day of exploring. The restaurant also exceeded our expectations, with reasonably priced food and a great selection. Every member of our family was delighted with their meal.

The serenity! The staff

La gentillesse du personnel, l’emplacement, la taille de la chambre, le balcon.

The hotel was very comfortable especially our room. On the roof was a lovely swimming pool – perfect for relaxation in the evening.

Het zwembad op het dak! Met een barretje.
Samen wk voetbal finale gekeken met de medewerkers om 00.30

The hotel rooms were clean with nice rooftop swimming pool. We absolutely enjoyed our stay at hotel and staffs were friendly. Moreover, I hired one week 10 seater vehicle from Serene hotel which was the best decision I made. Our driver Wasantha was helpful and kind. Thanks to Dushantha and Wasantha for their fantastic work. I would highly recommend hotel for stay and hiring vehicle here. Keep up your good job.

Zeer ruime kamers, tof zwembad op het dakterras.

Wonderful staff and marvellous swimming pool. Food was also very Good.

Hotellet var rigtig fint, men manglede en del goder, da vi var der uden for sæson

Rooftop met zwembad en bar!

Zeer ruime kamer voor 4.
Mooi hotel met rooftopzwembad.
We waren er bijna alleen te gast, dus kregen een menu bij diner, heel stijlvol. Idem ontbijt!
Heel vriendelijk personeel.