Serene Kandy

The location was close to city and the lake and easy walking distance (15-20min).

ארוחת בוקר נחמדה מאוד ומגוונת, השף אפילו הכין פנקייקים ללא גלוטן לביתי. ישנו בשני חדרים עם דלת מקשרת וזה היה נוח מאוד. הבריכה ממש כיפית , פתוחה לאורך כל היום. הצוות היה מאוד נחמד

Habitación familiar con dos baños, con buenas vistas y amabilidad personal, recepción, restaurante

חדרים מפנקים
מיטה נוחה, שירות נהדר .
בריכה חמודה על הגג ואפשר להזמין אוכל בכל שעות היום והערב דרך הבר שנמצא ליד הבריכה
שירותי כביסה מהירים במחירים סבירים

Het personeel was heel vriendelijk, ruime familiekamer voor ons gezin met 3 tieners, mooi zwembad om bij te komen, uitstekend ontbijt.

Súper recomendable. Hotel moderno recién renovado con habitaciones amplias y baño amplio. La piscina tiene buenas vistas y es un sitio agradable para estar. Andando está a unos 15 min del centro de Kandy y en Tuk Tuk a 5 min (coste aproximado de subir desde el centro 600lkr).
Si volviese repetiría.
Desayuno completo con fruta, comida típica, ensalada, dulce, tostadas, café…
Personal muy amable.

So much choice and all delicious.
The staff were very friendly and accommodating. They made us a lovely breakfast to take with us in a tour with an early start - much appreciated
The dinner menu was great and the food we had was great

Hotel bardzo przyjemny, przestronne pokoje, bardzo dobre śniadania tzw szwedzki stół. Zamówiliśmy również w ich restauracji kolację w dniu przyjazdu-bardzo smaczna a cena jak w zwykłej restauracji w miasteczku. Basen też fajny i bardzo ładne widoki z góry.

Spacious and clean room, good location, excellent service.

We got an entire floor in the other section of the hotel. We had a leaving room and full kitchen - wonderful!
Very nice pool on the roof of the main building.
Very nice stuff. Nice breakfast.

Everything

La habitación doble para dormir 5. La piscina en top roof.

Wonderful hotel in Kandy. Great location; easy walk via the nearby steps to get down to the lake and a pleasant stroll on in town (plenty of tuk tuks around if you don’t fancy the stroll back up the hill!). Everyone was super friendly and wanted to make sure we were comfortable and enjoying our stay in Kandy. Communication was great before arrival and in arranging transfers. Bedroom was comfortable, breakfast lovely and the highlight is that wonderful rooftop pool with a view; perfect spot for a swim or a poolside beer.

We had a really enjoyable stay at Serene Kandy and would happily recommend it.

A special mention has to go to Dushantha, who was extremely helpful even before we arrived. He answered our questions over email, arranged our driver and suggested flexible tour itineraries based on what we actually wanted to see rather than pushing a fixed schedule.

Our driver, Wasantha, was excellent. He collected us from Colombo, took us out for the day in Kandy and later drove us on to Ella. He was friendly, flexible and completely happy to take us only to the places we were interested in, including the Temple of the Sacred Tooth Relic, Bahirawakanda Buddha Statue, Royal Botanical Gardens, Sigiriya Lion Rock and a spice garden. He also suggested some good restaurants along the way. We cannot praise him highly enough.

The hotel itself was clean, comfortable and welcoming. The food was good and all of the staff were friendly and helpful.

We also had a massage at the hotel, a Swedish/Thai fusion treatment, which was very professional. The therapist regularly checked that the pressure was comfortable, which was appreciated.

The rooftop pool is a lovely feature. It was a little cold during our stay, but that was really down to the weather rather than the hotel.

Overall, a very positive stay with excellent service, especially from Dushantha and Wasantha. Highly recommended.