Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dust in rooms
Hard mattresses
Room issues not addressed

Categories

Cleanliness
8.31
Some reviews indicated dust in the room; however, most found it generally clean.
Service
9.08
Staff are consistently described as friendly and helpful across multiple reviews.
Location
9.12
The hotel is praised for its excellent location, being close to shops and public transport.
Room Quality
8.37
Mixed sentiments; while some rooms were considered comfortable, others lacked amenities.
Amenities
8.6
Good amenities noted, although there were mentions of dust and hard mattresses.
Value for Money
9.06
The hotel is deemed to offer outstanding value, often exceeding expectations.
Food and Beverage
8.91
Breakfast and food quality received positive feedback from several reviews.
Overall Experience
8.98
Guests had a generally enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:48

Property Description

Welcome to The Osborne Hotel, your cozy 2-star retreat in Jesmond, Newcastle!

Comfortable Accommodation: Each of our 22 guest rooms is equipped with modern amenities including a TV, radio, and en suite bathroom. Enjoy complimentary tea and coffee making facilities during your stay.

Delicious Dining Options: Start your day with a hearty full English breakfast or savor Italian cuisine at Florence, our on-site restaurant offering a variety of dining choices.

Convenient Location: Explore the stunning Jesmond Dene just a short stroll away, or take a quick drive to the bustling Newcastle city center. With free Wi-Fi and limited parking, your stay with us will be both comfortable and convenient.

Book now and experience the charm of The Osborne Hotel!

Important information:

Please note breakfast will be served between 8:00 and 10:00 on Saturday and Sunday.

All credit cards used to pay for advanced purchase rates will need to be presented on arrival.

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note that public parking is limited and available on a first come, first served basis.

Please note that this property has no elevator & no ground floor rooms.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NCL

Location

Guest Reviews

8.8
Based on 3282 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.37
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.91
Overall Experience: 8.98
M
Martin • solo_traveller • gb
10
Pros:

Staff were very friendly and gave some advice on local knowledge.

2026-09-20 • via Nuitee
J
jackie • solo_traveller • gb
7
2026-09-19 • via Nuitee
F
find • solo_traveller • no
10
Pros:

10 out of 10 om everything!
Nice room, great breakfast, very friendly staff, great location with easy access to parks, restaurants and city center.

Cons:

Nothing

2026-09-19 • via Nuitee
L
liz • solo_traveller • gb
10
Pros:

Another great stay at the Osborne hotel. Staff are so friendly and helpful. Can't wait until the next time.

Cons:

Everything was great.

2026-09-18 • via Nuitee
S
Saad • solo_traveller • gb
7
Satisfied and pleasant time
Pros:

The personal breakfast was very nice. It was in a quiet location and the staff were friendly.

Cons:

The room was a little on the small side. Carpets could do with an update.

2026-09-18 • via Nuitee
A
Andrew • couple • gb
9
2026-09-18 • via Nuitee
J
Jane • solo_traveller • gb
10
2026-09-18 • via Nuitee
C
Colm • solo_traveller • gb
8
2026-09-17 • via Nuitee
R
Robert • solo_traveller • gb
8
2026-09-16 • via Nuitee
A
Allan • solo_traveller • gb
9
Ideal location , great choice of places to eat .staff were great and friendly.would stay again
Pros:

Great location and staff were fantastic

Cons:

Bed slightly uncomfortable

2026-09-14 • via Nuitee
M
Marci • solo_traveller • ca
7
Pros:

Great location, beautiful bathrooms and good breakfast.

Cons:

The pillows were horrible.

2026-09-14 • via Nuitee
R
ROBERTA • solo_traveller • it
10
2026-09-13 • via Nuitee
M
Maureen • couple • gb
10
Great little hotel
Pros:

Great location, walkable into the centre and metro nearby. Lovely friendly staff, nice rooms and good breakfast!

2026-09-10 • via Nuitee
J
Jackie • couple • gb
9
Enjoyed our stay in jesmond
Pros:

Nice friendly hotel good breakfast

2026-09-09 • via Nuitee
L
Lee • solo_traveller • gb
8
I would book again .
Pros:

It was a nice stay, not too fancy but I liked it and the breakfast was great as well. The hotel doesn’t have the wow factor but was worth the stay.

Cons:

It was clean and tidy, the staff were very good and the breakfast was great. Property maybe a bit dated but that is how it is.

2026-09-08 • via Nuitee
J
Jan • solo_traveller • nl
8
Prima. Kom zeker nog terug
Pros:

Prima ligging

Cons:

Voldeed aan de verwachtingen

2026-09-07 • via Nuitee
S
Samantha • solo_traveller • gb
10
Pros:

Very friendly and professional staff. The room was very clean and comfortable. Breakfast was delicious and very good quality. It was great value for money.

2026-09-06 • via Nuitee
D
David • solo_traveller • gb
8
Great location, friendly helpful staff
Pros:

Nice clean modern room

Cons:

Room wasn't refreshed after first night

2026-09-05 • via Nuitee
L
Lokesh Kumar • solo_traveller • in
9
Pros:

Staff welcome;
Cleanliness

Cons:

Staircase steps were small ..had a difficulty taking luggage to 2nd floor

2026-09-05 • via Nuitee
L
Lee • solo_traveller • gb
10
Pros:

Very nice and modern facilities were great ideal location staff were great

Cons:

Nothing

2026-09-05 • via Nuitee