InterContinental Jaipur Tonk Road by IHG

Hotels
•
InterContinental Hotels & Resorts
9.6 (857 reviews)
SP1, SITAPURA (RIICO), TONK ROAD , Jaipur , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Good food
Cons:
Service concerns
Location might be inconvenient for some

Categories

Cleanliness
9.15
Room and facilities were good, but there were issues with service leading to concerns about cleanliness.
Service
10
Wonderful service by hotel staff noted multiple times, though some reviews mentioned poor room service.
Location
9.12
The hotel is somewhat far from the main city, which could be inconvenient for some guests.
Room Quality
9.66
Spacious rooms with large beds were positively highlighted.
Amenities
9.61
The property is well maintained with various amenities, though some aspects of food variety were mentioned.
Value for Money
9.64
Excellent value for money as praised by multiple guests.
Food and Beverage
9.6
Breakfast spread was praised, though some reviews mentioned it could improve.
Overall Experience
10
Overall, guests expressed a very positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:33

Property Description

Luxurious Stay Opposite Jaipur Exhibition and Convention Centre

Spa and Sauna Retreat: Indulge in relaxation at Tattva Spa, offering a rejuvenating experience for your mind and body.

Dining Delights: Enjoy global cuisine at Socorro, freshly baked treats at The Lounge, and cocktails at Connexions Bar for a delightful culinary journey.

Convenience at Your Fingertips: With an outdoor pool, 24-hour front desk, and car hire services, your stay at InterContinental Jaipur Tonk Road is designed for comfort and ease.

Book your stay now at this exquisite IHG Hotel for a memorable experience in Jaipur!

Important information:

The Kids zone and Lobby lounge facilities are under renovation starting 07.11.2022 till 30.12.2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 6 years old stay for Rs. 500 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 857 reviews
Cleanliness: 9.15
Service: 10
Location: 9.12
Room Quality: 9.66
Amenities: 9.61
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
A
Abhishek • family_with_children • in
10
2026-07-01 • via Nuitee
V
vishwakarmac • Solo travel • Mumbai, Maharashtra
4
A regrettable experience has occurred regarding adherence to established regulations.
Pros:

I am extremely disappointed with the conduct of Ms. Ragini. Despite my room being clearly marked "Do Not Disturb (DND)", she chose to call my room during my designated crew rest period, unnecessarily disturbing my sleep. Crew rest is a critical safety requirement, and such interruptions should never be taken lightly.

What was even more disappointing was her attitude when I politely pointed out the issue. Instead of acknowledging the mistake or offering an apology, she chose to argue in an unprofessional manner.

I escalated the matter to her senior, Ms. Abida, but unfortunately she also appeared unaware of the seriousness of disturbing a crew member during a mandatory rest period. This lack of understanding regarding the importance of uninterrupted crew rest is deeply concerning.

Such behaviour is unacceptable and reflects poorly on the standards of professionalism and guest service. I sincerely hope appropriate training is provided so that crew rest requirements are respected, and similar incidents do not occur in the future.

2026-06-29 • via Tripadvisor
S
sagar • family_with_children • in
10
2026-06-29 • via Nuitee
S
Sangeetha • solo_traveller • in
8
Relaxed and happy
Pros:

Location. Quality

Cons:

Food could have better. Especially dinner buffet. Felt it’s not worth the amount

2026-06-27 • via Nuitee
S
Sumitkumar2638 • Couples
10
hotel's experience
Pros:

Had a wonderful experience at the InterContinental Hotel Lounge. The ambiance was elegant and relaxing, the service was excellent, and the staff Mr.Rajat were extremely courteous and attentive. The food and beverages were of high quality, making the entire visit truly enjoyable. Looking forward to visiting again!

2026-06-21 • via Tripadvisor
P
Pankaj • solo_traveller • in
10
Pros:

Food and Room size was huge

Cons:

Room service is slow

2026-06-21 • via Nuitee
P
Pankaj • solo_traveller • in
10
2026-06-21 • via Nuitee
7
757rajinderr • Couples • Qadian, Gurdaspur District, Punjab
10
Warm hospitality and professional service
Pros:

Amazing experience at the hotel. Special thanks to Prithvi Rajwar from Food & Beverage for taking such good care of us throughout our stay. Also, Manisha and Rohit at the reception were very polite, welcoming, and always ready to help. Their hospitality made our stay comfortable and memorable.

2026-06-19 • via Tripadvisor
T
torvalde • Couples • Oslo, Eastern Norway
10
A wonderful stay!
Pros:

This was my first visit to Jaipur, and the wonderful staff at this hotel made it truly special.

Initially, I was a little disappointed that the hotel was located some distance from the main attractions, but this turned out not to be a problem at all. When I wanted to go sightseeing, the amazing concierge team, led by Patil, arranged a full-day itinerary with an excellent driver and guide. As a result, I probably had a better sightseeing experience than most visitors to Jaipur.

The room was clean, comfortable, and impeccably maintained. Housekeeping was outstanding throughout the stay. Duty Manager Rohit was a star and helped ensure everything ran smoothly from start to finish. He made me feel genuinely valued as a guest, although I suspect he treats every guest with the same care and attention.

What impressed me most was the level of hospitality. It is remarkable that a hotel of this size can make guests feel so welcome and at home. Many boutique hotels could learn a great deal from the service culture here.

The Club Lounge had temporarily been relocated to the main restaurant due to low occupancy. In practice, this worked very well. Guests could enjoy all the lounge food and beverages while also having access to dishes from the main restaurant. What truly amazed me was that when I asked about the lounge, the team actually opened it and prepared a full buffet just for me. I never expected that level of service, and it completely blew me away.

Every single member of staff I interacted with exceeded my expectations. Throughout my trip I stayed at hotels that cost two, three, and even five times as much as this one, yet few matched the warmth, attentiveness, and genuine hospitality I experienced here.

I left Jaipur with wonderful memories, and this hotel was a big part of the reason why.

2026-06-17 • via Tripadvisor
F
Flyer22117725037 • Family
10
Outstanding Hospitality
Pros:

I had a wonderful stay at InterContinental Jaipur Tonk Road for 3 nights. The overall experience was excellent from start to finish. The rooms were spacious, neat, and very well maintained, ensuring a comfortable stay throughout.

The food was outstanding, with a great variety and excellent quality. The service was equally impressive, prompt, courteous, and attentive to every need.

A special mention to the hotel staff, who were highly professional, friendly, and always willing to help. Their hospitality truly made the stay memorable.

I would highly recommend this hotel to anyone visiting Jaipur and would definitely love to stay here again.

2026-06-15 • via Tripadvisor
H
Hetanshi • solo_traveller • in
10
2026-06-13 • via Nuitee
M
Mayankjoshi98 • Family
10
Fabulous stay at intercontinental Jaipur
Pros:

*Fabulous Stay at InterContinental Jaipur – Staff Made It Unforgettable* ⭐⭐⭐⭐⭐

We had a fabulous stay at InterContinental Jaipur. The property is stunning, but it’s the people who made it truly special.

*Service & Staff*
Some staff were incredibly outstanding at customer service and deserve a special mention — Ms. Jyoti (F&B), Mr. Nikhil (F&B), Ms. Manisha (F&B), Mr. Gopal (F&B), and Mr. Sunny (F&B). Every interaction with them was warm, professional, and genuinely caring. They went above and beyond to make us feel welcome.

*Pool & Ambiance*
The service at the pool is outstanding and the environment is superb 👌. Truly relaxing. One small suggestion: increasing the capacity of loungers would make it even better during peak hours.

*Housekeeping*
Housekeeping is top of the mark. I didn’t get a chance to meet the team personally, but the cleaning and attention to detail were flawless — absolutely top of the table.

*Food & Chefs*
The kitchen team and chefs were outstanding. The food is mind blowing — super delicious and very, very hygienic. Just a small note: sometimes orders took a bit longer to arrive, mostly during breakfast and dinner rush hours. But the chefs’ interactions and the way they ensured our feedback was heard was 10/10. That personal touch matters a lot.

*Front Office & Concierge*
Front office, concierge, and the main gate team were all courteous and very kind. Happy and cheerful faces everywhere — you feel the hospitality the moment you arrive.

Last but not the least, we’re surely going to make one more trip. Huge thanks to all the staff and management for incredible and outstanding service. Kudos to each and everyone. Very impressed.

2026-06-12 • via Tripadvisor
S
sudeepr865 • Family
10
Amazing stay
Pros:

Food is good superb
Great hospitality by restaurant incharge akshay

2026-06-11 • via Tripadvisor
K
Khalid Hilal • solo_traveller • om
10
2026-06-09 • via Nuitee
K
Khalid Hilal • solo_traveller • om
10
2026-06-09 • via Nuitee
9
943syedw • Family
10
Excellent services from the hotel staffs, especially manisha,gopal and cheff nishant
Pros:

Excellent service from the hotel staffs , especially manisha , gopal and chef nishant

2026-06-08 • via Tripadvisor
G
Guide66634123195 • Family
10
Experience
Pros:

Great experience in socorro, service was excellent by Jyoti,Riptide,sunny . Thank you team.

2026-06-08 • via Tripadvisor
A
anikE8220NU • Family
2
Unhygienic and Pathetic hotel
Pros:

worst experience at Inter continental hotel Jaipur. Lizards in room, pathetic service and food in restaurant. Hair in food. Cold food. Basic hygiene is completely missing. We need call again and again even for small things like water, napkins etc. Rahini(front office) , Rohit (duty manager) and Ranveer (restaurant duty manager) are responsible for ruining our celebration completely.

2026-06-06 • via Tripadvisor
A
Ayush • couple • in
10
2026-06-06 • via Nuitee
4
494muthuk • Family
10
Driver Sarvesh - best driver inter continental Jaipur
Pros:

The inter continental hotel Jaipur car driver Sarvesh was very professional, friendly, and helpful throughout our trip.he explained everything clearly, assisted us whenever needed, and made the journey comfortable and stress-free. His safe driving and positive attitude were greatly appreciated. Thank you for the excellent service!
Once again Thank you Sarvesh ..

2026-06-01 • via Tripadvisor