Hotel Condes de Castilla

Hotels
8.2 (783 reviews)
José Canalejas, 5 , Segovia , es

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Airport shuttle
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive service
Comfortable rooms
Good amenities for families
Cons:
Cleanliness issues in some areas
Limited food variety
Accessibility problems with room layout

Categories

Cleanliness
7.53
Some reviews mentioned cleanliness issues, specifically mentions of dirty beds and surfaces.
Service
9
Many reviews praised the attentive and friendly staff, enhancing the overall experience.
Location
9.04
Multiple reviews highlighted the excellent location near popular attractions.
Room Quality
7.99
The rooms were generally comfortable, although some reviews mentioned issues with accessibility.
Amenities
8.52
Amenities received positive feedback, particularly regarding dog-friendliness and pool facilities.
Value for Money
7.98
Value perceived as good, though some noted that breakfast options were limited.
Food and Beverage
7.53
Reviews mentioned limited variety in the restaurant menu and breakfast options.
Overall Experience
8
Overall experiences were positive, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at Hotel Condes de Castilla. Stay in a beautifully restored 13th-century palace, just steps away from Segovia Cathedral and Plaza Mayor Square.

Elegant Accommodations
Indulge in air-conditioned rooms featuring free Wi-Fi, flat-screen TVs, and stylish decor with vibrant accents. Relax in the comfort of wooden floors, a minibar, and a modern bathroom stocked with toiletries.

Culinary Delights and Prime Location
Savor Spanish cuisine at the elegant on-site restaurant or explore nearby tapas bars. With the aqueduct and Alcazar within walking distance, our hotel's central location makes it the ideal choice for your Segovia adventure.

Book now to immerse yourself in the rich history and modern comforts of Hotel Condes de Castilla.

Important information:

Guests arriving by car are allowed to drive through the pedestrian-only zone to the door of the hotel. If you need more information about road access in Segovia, you are welcome to contact Hotel Condes de Castilla before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 783 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
S
Suarez Grima • couple • es
7
Bien para una breve estancia
Pros:

El personal y la ubicación

Cons:

Las camas y el ruido exterior sobre todo al llegar la noche

2026-07-04 • via Nuitee
M
M JOSE • solo_traveller • es
10
2026-07-03 • via Nuitee
C
cs • couple • es
9
2026-07-03 • via Nuitee
J
James • extended_group • es
9
Made our stay in Segovia another memorable trip!
Pros:

We originally booked into Hotel Condes de Castilla, as it is a place we have fond memories of (from our first time in Segovia many years ago) but they could not accomodate us due to refurbishment, so we were relcoated to a nearby hotel (which was also VERY nice). Everything was clearly explained though, and we had no problems with the relocation at all. We love the location as it is right off Plaza Mayor, which is one of my favourite spots to eat and drink!

Cons:

Nothing really negative to say. But for clarity, if you want to park your car, you will have to park in a public parking that is located near the aqueduct, and then you can get a discount from the hotel. You can park your car on the plaza while you unload your bags though - but also note that it is a bit of a trek back down to the car park, and again when you want to load your bags when you leave. Other than that, everything was wonderful.

2026-06-29 • via Nuitee
M
Maria Isabel • solo_traveller • es
7
Pros:

La ubicación esta en el centro de Segovia muy cerca de todo y en una calle llena de Comercios y restaurantes.

Cons:

No me gusto nada que el aire acondicionado no podías ponerlo tu a la temperatura que te parezca bien porque es aire centralizado. Ahora una de las habitaciones que cogimos hacia un frío polar y en la otra pasamos calor.

2026-06-26 • via Nuitee
M
Magaly Pilar • solo_traveller • es
8
2026-06-24 • via Nuitee
R
ROBERTO • solo_traveller • es
10
2026-06-23 • via Nuitee
K
Kazpacito • solo_traveller • ie
10
2026-06-17 • via Nuitee
A
Alberto • couple • es
9
2026-06-16 • via Nuitee
M
Montserrat • couple • es
10
Perfecto para una noche
Pros:

Ubicado muy cerca del centro de Segovia, la cama era cómoda y la habitación de buen tamaño.
Además tenías 15 minutos de cortesía para aparcar y poder bajar las maletas.

Cons:

Todo estuvo bien.

2026-06-14 • via Nuitee
C
Carlos • family_with_children • es
6
Pros:

La ubicación

2026-06-14 • via Nuitee
F
Francis Benitez Linde • couple • es
10
Pros:

El sitio es perfecto en pleno centro

Cons:

nada

2026-06-11 • via Nuitee
J
José María Díaz Alcolea • solo_traveller • es
6
Pros:

La situación

Cons:

No había aire acondicionado desde la habitación, había que llamar a recepción va vez que quieras el aire acondicionado

2026-06-09 • via Nuitee
J
Jamie • solo_traveller • es
7
2026-06-07 • via Nuitee
S
Stanzani • solo_traveller • it
10
Pros:

Molto fisponihile lo staff, posizione perfetta a pochi metri da piazza major e sulla strada che porta all'alcazar e all'acquedotto.

Cons:

Forse la hall è moltonpicvola e la camera con gli spazi minimi.

2026-05-30 • via Nuitee
A
Alvarez • extended_group • es
9
Pros:

La ubicacion, es inmejorable, el servicio de aparcamiento exepcional, zona centrica del casco antiguo, con infinidad de monumentos y servicios, increible

2026-05-27 • via Nuitee
R
Rebeca • couple • es
9
Muy céntrico y agradable
Pros:

Fantástica ubicación, personal muy amable. En realidad nos alojamos en el Hospedaje mudéjar porque este estaba en obras. El spa es pequeño pero agradable.Nos dejaron hacer el check in nada más llegar, lo cual se agradece mucho.

Cons:

Un poco de ruido de la calle por la noche pero tampoco demasiado, la colcha era muy gruesa y con el aire acondicionado hacia demasiado frío pero sin él demasiado calor. Pedimos una sábana y nos la dieron sin problema.

2026-05-25 • via Nuitee
J
Jon • solo_traveller • es
7
2026-05-20 • via Nuitee
M
mimi • solo_traveller • ma
7
Pros:

Está justo en la plaza mayor y se puede hacer todo a pie

Cons:

Que había muchas escaleras

2026-05-16 • via Nuitee
D
Darlyn • couple • es
10
Todo excelente
Pros:

Ubicación súper céntrica, el personal muy amable

Cons:

Nada negativo

2026-05-15 • via Nuitee