Homestay Hotel

Hotels
Independent
7 (826 reviews)
2 Bulstrode Road, Hounslow, England, TW3 3AT , Hounslow , GB

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Wheelchair accessible parking
Snack bar/deli
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty rooms
Unpleasant service
Small room sizes
Lack of amenities

Categories

Cleanliness
5.95
Some rooms were dirty and sheets unclean, indicating a poor standard of cleanliness.
Service
8.42
There were mixed experiences with unfriendly and unhelpful staff during the stay.
Location
10
Great location near public transport and Heathrow, consistently praised across reviews.
Room Quality
6.91
Rooms were too small for doubles, and there were issues with furnishings indicating a need for refurbishment.
Amenities
6.94
Absence of advertised breakfast service and issues with water pressure and toilet facilities.
Value for Money
8.9
Value is fair due to the location, but there are significant shortcomings affecting overall value perception.
Food and Beverage
1.95
No breakfast provided despite expectations, indicating a lack of food and beverage service.
Overall Experience
6.94
Overall disappointing experience due to numerous issues with service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:53

Property Description

Terrace and Garden Views
Take in stunning views from the terrace and enjoy the tranquility of the garden, creating a peaceful ambiance during your stay.

Dining and Beverage Options
Indulge in a delicious meal at the hotel's restaurant, or opt for the convenience of room service. Unwind with your favorite drink at the bar/lounge, perfect for relaxing after a long day of sightseeing.

Convenient Amenities
Benefit from services like complimentary wireless internet, dry cleaning, and luggage storage. The hotel also offers self-parking on-site, ensuring a hassle-free stay for all guests.

Immerse yourself in comfort and convenience at Homestay Hotel. Book now for a memorable stay near Twickenham Stadium and other key attractions!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines We're Good To Go (UK)

See all policies

Location

Guest Reviews

7
Based on 826 reviews
Cleanliness: 5.95
Service: 8.42
Location: 10
Room Quality: 6.91
Amenities: 6.94
Value for Money: 8.9
Food and Beverage: 1.95
Overall Experience: 6.94
D
Daniel solo_traveller gb
10
Pros:

Quarto, localização

Cons:

N/A

2026-07-16 via Nuitee
K
Keith solo_traveller gb
8
2026-07-15 via Nuitee
C
Chris couple gb
8
Hotel good value for money. Staff very welcoming and helpful throughout. Special mention of Michael on night shift who c
Pros:

Handy location for Piccadilly line into City.
Really appreciated ability to park car in front of hotel at £10 per day.

Cons:

Room not big and very warm.

2026-07-14 via Nuitee
C
Chapman solo_traveller gb
9
Pros:

Lovely staff
Clean room
Bathroom was decorated beautifully

Cons:

Shower was a bit stiff to use
Pillows where lumpy

2026-07-13 via Nuitee
W
White solo_traveller gb
7
Pros:

The room was clean, good size shower

Cons:

Room was significantly smaller than advertised. No fan. No aircon

2026-07-13 via Nuitee
H
Haider solo_traveller gb
8
Friendly staff, great location, bit of improvements to make stay even better
Pros:

Staff are so nice, particularly Alex and Michael at the front desk. Such warm entrance to the property. Nice little sit-down area downstairs and close to where I needed to be for work.

Cons:

Room could be a bit cleaner, particularly bathroom, and window in my room struggled to close so early Heathrow flights woke me up couple times.

2026-07-12 via Nuitee
A
Arnold solo_traveller gb
10
Pros:

Staff couldn't do enough for you.
Close to underground.
Room clean and fresh towels daily.
I would highly recommend this little gem.

Cons:

Nothing

2026-07-12 via Nuitee
M
Marlon couple gb
1
Awful!! & extremely over priced
Pros:

Staff were ok

Cons:

Everything!
Tiny room!
Tiny shower!
Two single beds to make a double bed!
No aircon just a very loud fan!
No breakfast..
too expensive for what it is..

2026-07-11 via Nuitee
M
malvin couple gb
10
Great stay and very friendly staff
Pros:

Great property and very clean. Staff lovely and very helpful.

Cons:

Just needed a fan or two in the room to help due to the heat.

2026-07-09 via Nuitee
N
Neil solo_traveller gb
9
2026-07-09 via Nuitee
Z
ZHOU couple gb
8
2026-07-07 via Nuitee
M
Memekh couple gb
7
2026-07-07 via Nuitee
M
Mateen couple gb
10
2026-07-06 via Nuitee
S
Shiver solo_traveller us
10
Great place to sleep in peace and comfort close to everything you need…..try the High Street market area
Pros:

Compact room is immaculately clean and has everything you need. Staff and management are gracious

Cons:

Not a thing

2026-07-04 via Nuitee
R
Robert couple gb
10
Brillant
Pros:

Everything

Cons:

Only two toilet rolls

2026-07-03 via Nuitee
M
Mallison-jones couple gb
1
Lovely staff terrible room - we felt ill in the morning after staying there
Pros:

The staff were very friendly on our arrival

Cons:

The room should not have been a twin - A single room at most - very small - No aircon
No fans
No ventilation
Impossible to use hangers
Blocked radiator
Obscured window Impossible to use mirror on window sill
Room too small for two single beds
No ability to open skylight for ventilation or air
Rusty radiator to bathroom indicating chronic damp

2026-07-02 via Nuitee
P
Pritpal couple gb
2
Poor
Pros:

Very. Bad rooms. Box room.

Cons:

Show photo. Good but. Very small. Rooms.

2026-07-02 via Nuitee
L
Lukasz solo_traveller gb
8
2026-07-02 via Nuitee
K
Kevin couple us
1
This was one of the worst hotel experiences I’ve had.
Pros:

None

Cons:

This hotel falsely advertised several aspects of the property, and my stay was extremely disappointing.

I stayed during the record-breaking heat wave in London in late June, yet my room had no air conditioning. Instead of providing a fan, the hotel gave me an ionic air freshener, which did nothing to cool the room. There was almost no air circulation, and the room was unbearably hot. I can barely slept because of the heat.

The room also had several maintenance issues. The toilet bowl had cleaning solution left in it, creating a strong chemical odor, and the TV did not work, leaving me stuck in a sweltering room with no entertainment.

The check-in process was also concerning. The staff told me their payment system was not working and repeatedly asked me to pay in cash or through a bank transfer service like Zelle. I declined several times because I wanted to pay by credit card. Only after I refused did they finally get their payment system working and process my card.

To make matters worse, the hotel advertised complimentary breakfast, but no breakfast was provided.

Overall, this was one of the worst hotel experiences I’ve had. Between the misleading advertising, uncomfortable room, maintenance problems, payment issues, I and missing amenities, I cannot recommend staying here.

2026-07-01 via Nuitee
H
He couple gb
8
2026-07-01 via Nuitee