Residencial Genéve

Hotels
8.6 (1927 reviews)
Rua Jener, 31 , Sao Paulo , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Sauna
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Cons:
Bad smell in some rooms
Issues with amenities
Limited food options

Categories

Cleanliness
8.31
Some reviews mention cleanliness positively, but there are also concerns about bad smells in the room.
Service
9.28
Staff were frequently praised for their helpfulness and kindness.
Location
9.32
Many reviews highlight the great location as a significant advantage.
Room Quality
7.77
Concerns about facilities like broken air conditioning and outdated installations affected the score.
Amenities
7.8
Amenities such as the pool and gym had limited availability and customer complaints.
Value for Money
9.26
Positive feedback on cost-benefit ratios was noted in several reviews.
Food and Beverage
8.31
Breakfast mentioned as absent, affecting overall satisfaction in that area.
Overall Experience
8.78
Despite several issues, many guests still enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:09

Property Description

Luxurious Self-Catering Accommodations

Convenient Location
Located just 800 meters from Sao Joaquim Metro Station and 2.3 km from Sé Square, Residencial Genéve offers easy access to the city's top attractions.

Relax and Unwind
Enjoy the outdoor pool, fitness centre, and communal sauna during your stay. Need a quick bite? Visit the on-site snack bar for a delicious treat.

Modern Amenities
Each apartment is equipped with a TV, minibar, and free WiFi. The kitchen includes a refrigerator and kitchenware, perfect for preparing your own meals.

Book your stay at Residencial Genéve now for a comfortable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 1927 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 9.26
Food and Beverage: 8.31
Overall Experience: 8.78
R
Raimunda De Souza Gomes • solo_traveller • br
8
Pros:

O que mais gosto é da localização, muito acessível e da cama, excelente.

Cons:

Do odor do banheiro. Penso que os ralos devem ter a tampinha pra fechar e evitar que o odor de esgoto entre pelo quarto.

2026-06-06 • via Nuitee
E
Edson • solo_traveller • br
9
2026-06-05 • via Nuitee
M
Marcelo • solo_traveller • br
10
Pros:

Conforto

2026-06-03 • via Nuitee
N
Nathalia Godoy • solo_traveller • br
9
Pros:

Custo Benefício. Conseguimos o quarto com ar condicionado. Existem locais para almoçar bem próximo.

Cons:

O local é antigo é precisa de uma reforma, porém nada que fosse ruim na hospedagem. Fica um pouco longe do metro, mas dá para fazer bastante coisa a pé

2026-06-03 • via Nuitee
T
Tassiane • solo_traveller • br
9
2026-06-03 • via Nuitee
A
Archanjo • solo_traveller • br
10
2026-06-02 • via Nuitee
J
JOSE DACOSTA • solo_traveller • br
9
Pros:

Muito amável das pessoas. Gostei muito de todos em geral. Obrigado.

2026-06-02 • via Nuitee
S
Sabrina • couple • br
9
2026-06-02 • via Nuitee
T
Tayná • couple • br
9
Foi uma ótima estadia e com certeza voltaremos!
Pros:

Gostei de tudo! A localização é ótima, o quarto estava impecável, as pessoas que nos atenderam na recepção foram maravilhosas, super solicitas, nos acompanharam até o elevador.

Cons:

Gostamos de tudo!

2026-06-01 • via Nuitee
B
Barbara • solo_traveller • br
8
2026-06-01 • via Nuitee
B
Bernardes • extended_group • br
6
Perto do Evento
Pros:

Bom

Cons:

O piso do QUARTO esta soltando. Moveis muito velho.

2026-06-01 • via Nuitee
F
Fernanda • solo_traveller • br
9
2026-05-31 • via Nuitee
Y
Yoshiyuki • solo_traveller • br
10
2026-05-31 • via Nuitee
F
Fernanda • solo_traveller • br
8
2026-05-30 • via Nuitee
D
Daniel • couple • pt
10
2026-05-30 • via Nuitee
E
Elaine Cristina • extended_group • br
5
Vale o custo benefício.
Pros:

A cama mto confortável e aconchegante

Cons:

A descarga do banheiro ficava apitando até encher e caixa acoplada. Fora que o banheiro entupiu mesmo não tendo nenhum papel. As luzes mesmo apagadas ainda ficam fluorescentes o que não deixa a o quarto ficar totalmente escuro. E na outra janela sem cortina ficava iluminada diretamente na direção da cama! Eh a segunda vez que fomos. Talvez este quarto que te já tido problemas. Na primeira vez foi ótima a estadia.

2026-05-30 • via Nuitee
L
Liana • solo_traveller • br
10
Avaliação
Pros:

Tudo muito bom!

Cons:

Gostei de tudo.

2026-05-29 • via Nuitee
R
Raí • couple • br
9
bom
Pros:

excelente localização, recepção muito gentil, e check-in bem rápido. Aparthotel muito completo, com TV, AR condicionado, banho quente, cozinha completa com bancada.

Cons:

Cobertores velhos, necessário substitui-los rapidamente.

2026-05-29 • via Nuitee
L
Lars Håvard • solo_traveller • no
9
2026-05-29 • via Nuitee
V
Valmir • extended_group • br
9
Pros:

A localização é excelente, os funcionários são muito prestativos. Pretendo ficar na acomodação novamente.

2026-05-28 • via Nuitee