Holiday Inn Express & Suites Victoria-Colwood by IHG

Hotels
•
Holiday Inn Express
8.1 (451 reviews)
318 Wale Road , Colwood , CA
+1 250-385-7829

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location for guests with cars; convenient parking
Comfortable beds; rooms described as cozy and spacious
Breakfast included with plentiful coffee
Friendly and helpful front desk staff
Some guests noted clean, brand-new rooms
Cons:
Musty bathrooms and reported housekeeping cleanliness issues (hair, dust, smelly linens)
Limited breakfast variety / American-style options
Very slow single elevator needs renovation
Housekeeping negligence and broken promise (cake/lost-item handling)
Hotel can be hard to find for some guests

Categories

Cleanliness
7
Mixed cleanliness: several guests reported musty-smelling bathrooms, smelly linens/curtains, hair on the bathroom floor and dust on surfaces; however a few reviews noted rooms were clean and brand-new.
Service
8.8
Generally positive front-desk interactions — staff described as friendly, helpful and attentive by multiple guests — but there were notable service issues (disorganization at check-in, a broken promise about arranging a cake, and housekeeping negligence).
Location
8.7
Good location for guests with cars: convenient parking and suitable for access to Victoria outskirts; not ideal for walking to city-centre attractions and a few guests found the hotel hard to locate initially.
Room Quality
7.8
Rooms described as cozy, spacious and with comfortable beds, though some issues lowered perception (missing duvet covers by style, musty bathrooms, and evidence of dust or hair).
Amenities
7.6
Amenities include parking and breakfast/coffee included; negatives include a very slow (single) elevator in need of renovation and an isolated incident of broken glass in the parking lot.
Value for Money
8.4
Overall perceived as good value by many guests thanks to included breakfast and comfortable rooms, though a few felt the property did not fully match a 4-star expectation.
Food and Beverage
7.7
Mixed feedback: several guests praised the breakfast and 'endless coffee', while others found the options limited, American-style (few breads/toppings), and the dining space small for demand.
Overall Experience
8.8
Overall a decent/good stay for many guests — friendly front desk, good location and comfortable rooms — but cleanliness, housekeeping lapses and elevator issues reduced satisfaction for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites Victoria-Colwood. Our air-conditioned rooms are equipped with all the essentials including a flat-screen TV, refrigerator, microwave, and coffee maker. Relax in a cozy seating area and refresh in the private bathroom with complimentary toiletries.

Complimentary Amenities
Start your day with a delicious hot breakfast on us. Benefit from our 24-hour front desk assistance and take advantage of free on-site parking. Whether you're here for business or leisure, we've got you covered with our complimentary services.

Relaxation and Recreation
Unwind by taking a dip in the pool or keep up with your fitness routine at our on-site fitness center. Enjoy the perfect blend of relaxation and activity during your stay with us.

Book your stay at Holiday Inn Express & Suites Victoria-Colwood for a seamless and enjoyable experience.

Important information:

Please note that swimming pool access is limited to 45 minutes. Guests are required to book a swimming time at the front desk.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

8.1
Based on 451 reviews
Cleanliness: 7
Service: 8.8
Location: 8.7
Room Quality: 7.8
Amenities: 7.6
Value for Money: 8.4
Food and Beverage: 7.7
Overall Experience: 8.8
S
Sina • couple • ca
10
2026-10-13 • via Nuitee
J
Jinu • family_with_children • ca
9
2026-10-08 • via Nuitee
N
Nicole • couple • ch
8
2026-10-08 • via Nuitee
F
Frans • couple • nl
8
2026-10-07 • via Nuitee
L
Lauman1992 • family_with_children • ca
8
Good hotel near Victoria
Pros:

Nice hotel on the outskirts of Victoria - it was in a good location for us because we drove, but it would not be suitable for someone looking to stay in the city centre and explore it on foot. The beds were comfortable and the shower was also of decent quality. Really good breakfast (and endless coffee!) included in the price of the room. We can't really comment on much else because we just spent one night here before moving on to Tofino, but it was a good stay.

Cons:

The elevator is very slow, so it is better to take the stairs if you are in a rush. There was broken glass in the parking lot when we arrived, but it was removed fairly quickly after we alerted the front desk about it.

2026-09-15 • via Nuitee
J
Joseph • family_with_children • us
10
2026-09-13 • via Nuitee
G
Glenda • family_with_children • us
8
A good basic place to stay.
Pros:

Location for breakfast was a little hard to find, but it was great when I got there. We were able to park close to our room and everything was convenient. The hotel is a little hard to find in general, but that may have been long-drive itis! Staff seemed surprised that we wanted to stay-a little disorganized. But room was great, breakfast was great.

2026-09-11 • via Nuitee
A
Anjali • couple • ca
6
Pros:

The room was cozy, and spacious

Cons:

The breakfast was not good. Very limited options
The bathroom had a very musty smell right from the start, even before using it. The bath linen and curtain also smelt bad.cant call the property 4 star

2026-09-06 • via Nuitee
J
JOSE MAZAO • family_with_children • mx
8
2026-09-04 • via Nuitee
K
Kornilov • solo_traveller • ca
10
2026-09-03 • via Nuitee
V
Víctor • family_with_children • ca
9
2026-09-01 • via Nuitee
C
Camiel • family_with_children • nl
5
Cons:

Needs a major renovation of the (single) elevator

2026-08-31 • via Nuitee
M
Michaela • family_with_children • de
7
2026-08-25 • via Nuitee
G
Ginalyn • family_with_children • ca
10
2026-08-19 • via Nuitee
P
Paul • family_with_children • nl
8
Pros:

Goeie service, vriendelijk personeel

Cons:

Ontbijt is gemaakt volgens Amerikaanse standaard. Als je in Europa een 4 sterren hotel hebt bevat het ontbijt meer soorten brood en broodbeleg. Dit was grotendeels vette hap…. En de keuze was zeer beperkt.

2026-08-18 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-08-16 • via Nuitee
J
Jun • family_with_children • jp
9
良かったです！
Pros:

部屋が清潔で広かった

Cons:

周辺にスーパーやレストランがあると便利

2026-08-16 • via Nuitee
P
Pardeep Singh • family_with_children • ca
10
Pros:

Brand new Clean and cozy rooms

2026-08-15 • via Nuitee
K
Kruthika • family_with_children • ca
7
Overall, a decent stay
Pros:

Breakfast options could have been better, the dining space was small compared to the number of guests dining in that area. Could include cut fruits and sausage in the breakfast option. Overall it was a decent breakfast.

Cons:

The bathroom floor was not clean, had a lot of hair on the floor, it felt like it needs a vacuum definitely. The furnitures had dust accumulated on the surface. The room size was good, For some reason the duvet on the beds did not have covers, probably that's the style followed here.

2026-08-11 • via Nuitee
R
RONNY • solo_traveller • ca
8
2026-08-11 • via Nuitee