Holiday Inn Express & Suites Victoria-Colwood by IHG

Hotels
•
Holiday Inn Express
8.1 (635 reviews)
318 Wale Road , Colwood , ca
+1 250-385-7829

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Cons:
Inconsistent cleaning service
Slow elevator

Categories

Cleanliness
7.56
Several mentions of cleanliness being lacking, such as dirty gloves left in the room and inconsistent cleaning service.
Service
8.53
Positive comments on staff being accommodating and friendly, although some concerns about overall service.
Location
8.57
Guests appreciated the location, indicating it was nice and convenient.
Room Quality
8.02
Rooms are described as large, clean, and comfortable, with some issues noted about the cleaning service.
Amenities
8.05
Amenities like the breakfast were appreciated, although some food items were noted as not being adequately replenished.
Value for Money
8.01
Guests feel that the hotel is satisfactory for the price, but some found it overpriced for condition.
Food and Beverage
7.56
Food quality received mixed reviews, with some enjoying breakfast and others finding it poor.
Overall Experience
8.53
Overall sentiments were positive, though some negative aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:06

Property Description

Modern Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites Victoria-Colwood. Our air-conditioned rooms are equipped with all the essentials including a flat-screen TV, refrigerator, microwave, and coffee maker. Relax in a cozy seating area and refresh in the private bathroom with complimentary toiletries.

Complimentary Amenities
Start your day with a delicious hot breakfast on us. Benefit from our 24-hour front desk assistance and take advantage of free on-site parking. Whether you're here for business or leisure, we've got you covered with our complimentary services.

Relaxation and Recreation
Unwind by taking a dip in the pool or keep up with your fitness routine at our on-site fitness center. Enjoy the perfect blend of relaxation and activity during your stay with us.

Book your stay at Holiday Inn Express & Suites Victoria-Colwood for a seamless and enjoyable experience.

Important information:

Please note that swimming pool access is limited to 45 minutes. Guests are required to book a swimming time at the front desk.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

8.1
Based on 635 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
M
Michaela • family_with_children • de
7
2026-08-25 • via Nuitee
G
Ginalyn • family_with_children • ca
10
2026-08-19 • via Nuitee
P
Paul • family_with_children • nl
8
Pros:

Goeie service, vriendelijk personeel

Cons:

Ontbijt is gemaakt volgens Amerikaanse standaard. Als je in Europa een 4 sterren hotel hebt bevat het ontbijt meer soorten brood en broodbeleg. Dit was grotendeels vette hap…. En de keuze was zeer beperkt.

2026-08-18 • via Nuitee
J
Jun • family_with_children • jp
9
良かったです！
Pros:

部屋が清潔で広かった

Cons:

周辺にスーパーやレストランがあると便利

2026-08-16 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-08-16 • via Nuitee
P
Pardeep Singh • family_with_children • ca
10
Pros:

Brand new Clean and cozy rooms

2026-08-15 • via Nuitee
K
Kruthika • family_with_children • ca
7
Overall, a decent stay
Pros:

Breakfast options could have been better, the dining space was small compared to the number of guests dining in that area. Could include cut fruits and sausage in the breakfast option. Overall it was a decent breakfast.

Cons:

The bathroom floor was not clean, had a lot of hair on the floor, it felt like it needs a vacuum definitely. The furnitures had dust accumulated on the surface. The room size was good, For some reason the duvet on the beds did not have covers, probably that's the style followed here.

2026-08-11 • via Nuitee
R
RONNY • solo_traveller • ca
8
2026-08-11 • via Nuitee
M
Michelle • solo_traveller • ca
7
2026-08-10 • via Nuitee
S
Sushrut • couple • ca
6
If you make a promise keep it.
Pros:

Breakfast was good and the view was awesome. Staff was friendly.

Cons:

I asked a cake to be arranged as it was my wife's birthday. I was promised that they CAN arrange this for me at no extra cost.
When I arrived there, staff said they can not arrange this for us as it was a limited service hotel. That's not good at all. I'd you make a promise keep it.

2026-08-10 • via Nuitee
L
Lianne • couple • ca
6
I would recommend due to location. Front desk staff were great.
Pros:

Location was great. The front desk staff were all very helpful, friendly & attentive

Cons:

Housekeeping showed up at 10 AM when I answered the door. I told him just give me five minutes to put my computer and my paperwork away and I’d get out of the room. He rolled his eyes at me.
When I came back to the room, all he did was pull the comforter up the bed was very sloppy. I left garbage at the front door in a bag that I prepared so he didn’t have to empty any of the garbage bins but didn’t take it and it was garbage.
Unfortunately, after I left the hotel, I realized I left a garment in the wardrobe.
When I checked in with the hotel about leaving it behind, they told me nothing had been turned in, but probably what happened was didn’t even look in the wardrobe to see if anything was in there.
I understand it was my fault for leaving it behind but now it seems like I’m not gonna get my sweater back because of neglect on the housekeeping’s part.

2026-08-06 • via Nuitee
M
Michael • family_with_children • nl
7
Geen tophotel maar prima
Pros:

Mooie locatie net buiten centrum. Nette kamer.

Cons:

Ontbijt is zoals bij de meeste Holiday Inn hotels beperkt qua keuze. Elke ochtend was van alles op en moesten we wachten op aanvulling.

2026-08-04 • via Nuitee
L
Lan • family_with_children • us
5
2026-08-02 • via Nuitee
S
Safi • couple • us
8
2026-08-02 • via Nuitee
K
Kevin • family_with_children • us
8
Pros:

Good

2026-08-02 • via Nuitee
L
Leoni • solo_traveller • de
10
2026-08-02 • via Nuitee
T
tanya • couple • ca
10
Pros:

Great breakfast, very clean and comfortable. Convenient location.

2026-07-25 • via Nuitee
R
Rini • family_with_children • ca
10
2026-07-21 • via Nuitee
M
Matthäus • family_with_children • ca
8
All in all good stay around Victoria but not as busy as Victoria.
Pros:

Place was clean and quiet. Breakfast was okay, Bananas are constantly empty and no one wants the apples, so maybe increase the bananas, they won‘t break the bank.

I liked that EV charging was included, only problem was that other people with gas cars park there and prevent from using the charger.

Cons:

Nothing major. Price was a bit high imo for what you are getting in terms of just a bed and some continental breakfast. But July is just that month I guess.

2026-07-20 • via Nuitee
D
Diego • family_with_children • ca
8
Very good hotel. A bit far from Downtown but nice rooms, friendly staff and good breakfast!
Pros:

Breakfast was good althoug not enough tables! Pillows could be better. Friendly staff

Cons:

Pillows! The elevator is slow and could use more EV charging stations

2026-07-20 • via Nuitee