Casa-Chic Carmelo Hotel

Hotels
8.8 (116 reviews)
Calle Límite Colonia Belgrano y Km 1 del Río de la Plata , Carmelo , uy

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Stunning location and river/view
Friendly, attentive staff
Beautiful design and decor
Comfortable beds and attractive rooms
Good breakfast (often praised)
Cons:
Inconsistent restaurant/food quality
Missing in-room amenities (espresso machine, slippers/robe)
Pool not heated and occasional towel shortages
Noisy wooden floors in some rooms and outdated bathroom details
Isolated lapses in service at restaurant/pool

Categories

Cleanliness
7.5
Some concerns mentioned about hygiene (bathroom curtain described as unhygienic), missing pool towels and occasional issues with hot water; overall generally clean but these problems lowered perceived cleanliness.
Service
10
Staff repeatedly described as very friendly and attentive; excellent general service and attention to guests despite a few isolated lapses at the restaurant and pool.
Location
10
Many reviews praise the location and spectacular views (river view, beautiful surroundings); location is a standout strength.
Room Quality
9
Rooms widely described as beautiful and well designed with comfortable beds and great vistas, though some guests noted noisy wooden floors and an outdated bathroom/drainage issue.
Amenities
7.5
Several mentions of missing in-room amenities (no espresso machine, no slippers/robe), pool not heated and artificial flowers; overall amenities are decent but some expected touches are lacking.
Value for Money
7.8
Mixed impressions on value: many loved the hotel experience but some guests felt basics (coffee, minibar, breakfast quality) did not fully match the price paid.
Food and Beverage
8.6
Food receives mixed feedback — some guests praised breakfast and dining, while others reported poor restaurant quality, limited offerings during tastings and inconsistent service.
Overall Experience
10
Overall sentiment is very positive with multiple enthusiastic reviews ('Excelente', 'Espectacular', 'Todo DIVINO') and many guests saying they'd return, despite some service/amenity inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:09

Property Description

Luxurious River View Rooms

The rooms at Casa Chic Carmelo boast a private bathroom, a cozy seating area, and a terrace overlooking the serene river.

Relaxation and Dining

Guests can unwind in the lush garden, soak up the sun in the solarium, or enjoy a fun time in the game room. Indulge in delectable Mediterranean cuisine at the on-site restaurant or grab a quick bite at the snack bar.

Activities and Services

Experience horse riding and bird watching organized by the hotel, or pamper yourself with rejuvenating massage services.

Book now to revel in the tranquility and luxury of Casa Chic Carmelo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Location

Guest Reviews

8.8
Based on 116 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 7.5
Value for Money: 7.8
Food and Beverage: 8.6
Overall Experience: 10
T
Thedy • couple • br
10
Excelente !!!
Pros:

Cama maravilhosa banho excelente e vista muito bonita

2026-08-02 • via Nuitee
D
Dario • couple • uy
7
estadía correcta
Pros:

la vista de la habitación

Cons:

los desayunos

2026-06-30 • via Nuitee
M
Malcolm Alex • couple • uy
9
Ideal para descansar!
Pros:

Todo.Es muy agradable .

Cons:

Algunos detalles del servicio.

2026-06-27 • via Nuitee
M
Maria Lucila • solo_traveller • ar
10
Pros:

El lugar y la deco

Cons:

Me gustarian mas detalles de los ameniities (pantuflas,robe,etc,,)

2026-06-22 • via Nuitee
M
MARIA NOEL • couple • uy
10
2026-06-15 • via Nuitee
C
Carolina • couple • uy
10
2026-06-15 • via Nuitee
M
Maricel • couple • ar
10
Pros:

Todo DIVINO.

2026-06-15 • via Nuitee
V
Veronica • solo_traveller • ar
10
Espectacular !
Pros:

El diseño, la atención, la atmósfera en general, la música, la comida! Todo estuvo magnífico.
Volveremos sin duda!

2026-05-30 • via Nuitee
C
Claudio Marcelo • couple • ar
10
2026-05-26 • via Nuitee
A
Andres • couple • ar
9
2026-05-25 • via Nuitee
R
Rossina • couple • uy
10
2026-05-21 • via Nuitee
C
Carolina • couple • ar
10
Pros:

Muy buen desayuno y restaurant d e noche. Excelente ubicacion con vista al rio

2026-05-11 • via Nuitee
S
Simone • extended_group • br
8
Uma opção a ser considerada para Carmelo
Pros:

A decoração do hotel é bem charmos e a piscina tem uma vista linda
Os funcionários são bem atenciosos

Cons:

Faltam algumas comodidades como máquina de café espresso no quarto
O piso de madeira do quarto é muito barulhento
Piscina não é aquecida
Flores no quarto são artificiais

2026-05-03 • via Nuitee
C
Carmen • couple • uy
8
esta muy lindo ubicado y en general funciona muy bien,
Pros:

muy lugar, bien localizado, buen desayuno

Cons:

cenamos en el restaurant, la comida mas o menos, la persona que nos recibió al llegar al restaurant no estuvo correcta, no nos permitieron sentar en una mesa en la ventana, esa mesa no se ocupo nunca y había muchos lugares libres:
el baño de la habitación esta un poco desactualizado, la bañera no se pudo usar porque no teníamos como cerrar el desagüe, y no había mampara, es con cortina que me parece muy antihigienico

2026-04-30 • via Nuitee
C
Cristina • couple • ar
10
siempre volvemos
Pros:

muy bueno

2026-04-27 • via Nuitee
I
Irene • couple • ca
9
2026-04-24 • via Nuitee
A
Alvaro • couple • uy
9
Precioso hotel
Pros:

Hermoso hotel, lleno de detalles preciosos. Muy lindas las instalaciones y la vista de la habitación un 10.
Personal muy amable y hacen muy bien su trabajo.

2026-04-23 • via Nuitee
M
Monica • couple • uy
10
Volvería muchas veces
Pros:

Es muy lindo!

2026-04-13 • via Nuitee
M
Maria • extended_group • uy
10
2026-04-10 • via Nuitee
R
Roman • couple • ar
6
Normal
Pros:

La ubicacion, el lugar, el entorno, es todo increible. Nada puedo decir de eso, es belleza natural bien aprovechada.

Cons:

Estuvimos una sola noche. Llegamos a las 16 hs y nos fuimos a las 11 AM del día siguiente. Bajamos a la pileta y no había toallones disponibles. Volvimos a la habitación, mi marido se bañó con agua fria, y yo ni quise intentarlo, para que sufrir? A las 19 hs había degustación de vinos, pedimos algo sólido para acompañar (estábamos con algo de hambre por el viaje) y sólo nos pudieron ofrecer una panera con un platito de aceite de oliva como dip. Si hacés degustación sin cargo e invitás a los huéspedes a que asistan, tenete algo rico preparado... no se. Pan con aceite había... El desayuno nada del otro mundo, el café con leche sin espuma, no es un café con leche que esté a la altura de las circunstancias. En la habitación, en el frigobar sólo habia agua mineral. Tampoco había una cafetera con cápsulas de cortesía, o lo necesario para prepararse un té. Básico básico, no acorde al precio que cobran.

2026-04-06 • via Nuitee