Puerto Chico Hotel

Hotels
8.6 (1958 reviews)
Avenida Los Colonos 60 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Cleanliness issues
Bicycle maintenance needed
Room noise issues

Categories

Cleanliness
7.74
Some concerns with cleanliness noted, such as the shower door not being properly cleaned.
Service
9.21
Consistently highlighted as friendly and helpful by various reviewers.
Location
9.25
Several reviews praised the excellent location, being close to attractions.
Room Quality
8.2
Rooms were generally comfortable, but issues with air conditioning and noise were noted.
Amenities
7.73
Bicycles provided but in poor condition; otherwise typical amenities for this hotel tier.
Value for Money
8.69
Perceived as good value due to breakfast quality and service.
Food and Beverage
9.24
Breakfast widely praised for variety and quality.
Overall Experience
8.71
Mixed overall sentiments, but positive reviews outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:53

Property Description

Beachfront Location
Experience the beauty of Puerto Chico Hotel, located right on Puerto Chico Beach with stunning views of Llanquihue Lake.

Modern Amenities
Enjoy free internet, bikes for exploring, and a delicious breakfast buffet during your stay. Rooms blend rustic charm with modern comforts like flat-screen TVs and laptop safes.

Central Convenience
Take advantage of the hotel's central location, just a short drive from downtown, to explore local restaurants and cafes. Relax in the living room with panoramic views or on the terrace overlooking the lake.

Book now to secure your stay at Puerto Chico Hotel and make unforgettable memories by the lake.

Important information:

Please note, baby cots are available upon request (subject to availability) and are only for guests staying in superior rooms.

Children under 4 years old who share furniture with their parents must pay for breakfast at a rate of 17 dollars.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1958 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
M
Miranda • couple • cl
5
Hotel de baja calidad.
Pros:

Buenas instalaciones, cómodas y limpio.

Cons:

Para el valor es muy precario el servicio que dan, no tienen servicio a la habitación, no llega WIFI a la habitación y el personal no atienden de la mejor manera.

2026-05-23 • via Nuitee
R
Rolf • solo_traveller • cl
7
Pros:

Ubicación y atención comedor

Cons:

Fallas en agua caliente y pocas opciones programas TV

2026-05-22 • via Nuitee
P
Pablo3791 • family_with_children • cl
10
Genial
Pros:

El beneficio en el restaurante y la cercanía

Cons:

Nada

2026-05-18 • via Nuitee
J
jose lopez • solo_traveller • cl
10
Pros:

Muy bien atendido

Cons:

Atención del personal

2026-05-17 • via Nuitee
V
Verónica • couple • cl
2
Incómodo
Pros:

El desayuno con pocas opciones pero el personal muy amable

Cons:

Habitaciones con poca aislacion de ruido, muy poca privacidad y falta de limpieza en el baño

2026-05-16 • via Nuitee
C
carlos • couple • cl
10
2026-05-15 • via Nuitee
P
Pablo • solo_traveller • cl
9
2026-05-14 • via Nuitee
G
Gabriel • couple • cl
1
Para nunca mas!
Pros:

Se nos presentó un problema y no pudimos vijar, lo supimos dos semanas antes. Llame al hotel para avisar y suspender la reserva, me dijeron que ok quedaba suspendida. Llegada la fecha de la reserva me cobraron el alojamiento completo!

Cons:

He llamado varias veces pidiendo devolución de lo pagado, ya que la reserva fue cancelada con dos semanas de anticipación y me respondieron que No devolverían lo pagado porque no había mandado mail!! Cuando llame me aseguraron que estaba cancelada la reserva. Tampoco he recibido boleta por lo pagado!

2026-05-14 • via Nuitee
T
Tom • solo_traveller • cl
9
Pros:

Desayuno debería mejorat

2026-05-11 • via Nuitee
F
Felipe • couple • cl
8
Bueno, pero podría ser mejor.
Pros:

Es suficiente. Ordenado y limpio. Además el restaurante del hotel, Cambalache, es muy bueno.

Cons:

La TV es muy pequeña. En la ducha no hay repisas para poner elementos de baño. El desayuno es austero.

2026-05-11 • via Nuitee
F
Felipe • solo_traveller • cl
10
Pros:

Lo cálido del hotel

Cons:

Nada

2026-05-09 • via Nuitee
J
Jenifer • extended_group • us
7
2026-05-09 • via Nuitee
V
Víctor • family_with_children • cl
9
Hotel boutique en un lugar maravilloso
Pros:

Muy buen desayuno, en un lugar con vista preciosa

2026-05-09 • via Nuitee
W
Wladimir Eduardo • solo_traveller • cl
1
Pros:

Ubicación

Cons:

Personal que no contesta teléfono ni WhatsApp 9

2026-05-08 • via Nuitee
R
rafaela • couple • br
6
Mais ou menos
Pros:

A atendente Maria é incrível!! O hotel é mais ou menos eu espera mais ! Café da manhã mais ou menos !

2026-05-08 • via Nuitee
A
Arnaud • solo_traveller • cl
9
2026-05-06 • via Nuitee
Y
Yañez Riffo • solo_traveller • cl
10
Pros:

La ubicación y la pieza

2026-05-05 • via Nuitee
O
Orellana • solo_traveller • cl
10
Pros:

La atención en general

Cons:

Que ahora no tenían hervidores en las piezas para poder tomar un café cuando uno guste

2026-05-04 • via Nuitee
O
Olga • solo_traveller • cl
10
Agradable estancia
Pros:

La ubicación, vista, atención del personal.

Cons:

Nada

2026-05-04 • via Nuitee
I
Irina • couple • cl
8
Aceptable
Pros:

Buen tamaño de la habitación, ubicación.

Cons:

Desayuno muy básico

2026-05-04 • via Nuitee