Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Size
Noise
Security Issues

Categories

Cleanliness
8.89
Generally clean rooms mentioned, with some exceptions in room quality.
Service
9.36
Staff described as friendly and helpful, quickly responding to issues.
Location
9.4
Great location highlighted in multiple reviews, central and convenient.
Room Quality
8.35
Some rooms noted as compact and pillows uncomfortable.
Amenities
8.38
Basic amenities available, but lacks some expected comforts.
Value for Money
9.34
Good value seen as good hotels in the area are expensive.
Food and Beverage
8.89
Breakfast acceptable with room for improvement, but generally fine.
Overall Experience
9.36
Overall solid experience praised by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:05

Property Description

Central Location in Historic Downtown Lisbon
Behotelisboa offers a prime location just steps away from Lisbon’s main shopping street, Rua Augusta, making it the perfect base for exploring the city.

Comfortable Rooms with Modern Amenities
Each room at Behotelisboa is equipped with a private bathroom, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests. Enjoy daily cleaning services and the convenience of room service.

Convenience and Services
With a 24-hour front desk, bike and car hire options, and a range of dining choices nearby, Behotelisboa provides everything you need for a seamless and enjoyable stay in Lisbon.

Experience the best of Lisbon with Behotelisboa - book your stay now for an unforgettable trip!

Important information:

Please note that the credit card used in the reservation must be presented at check-in. Failure to do so will result in a refund on the original card and the need to make payment with another valid credit card. Exceptions, such as company credit cards, must be informed in advance prior to arrival.

Please note that public parking spots are limited and subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 22 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 12 years old stay for € 32.50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 65 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1106 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
E
Emma solo_traveller ch
8
Pros:

Salle de bain incroyable comme la chambre

Cons:

Temps d'attente pour avoir la chambre: estimer à 15min mais on a attendu 30min.
Petit dejeuner annoncé comme compris dans le prix au check in puis on a du payer au check out

2026-06-20 via Nuitee
K
Krista extended_group us
10
The hotel was in a great location. The room was beautiful and breakfast was delicious. Welcoming!
Pros:

The staff that greeted us at the door were very welcoming. They offered us a glass of port and a pastry and were very helpful explaining the parking procedure.

2026-06-18 via Nuitee
M
Maike extended_group de
9
2026-06-15 via Nuitee
L
Ludy extended_group us
10
Excellent stay!
Pros:

The staff and location. Every place of interest was walking distance from the hotel. The staff at the reception desk were awesome and welcoming. The welcome glass of Porto and pastel de nata were a nice touch. Ricardo 1 and 2 at the front desk were awesome. Made us feel so welcome. The young lady booked an excellent Fado place for us and directed us to the authentic places for some Ginjha.

Cons:

Nothing! Loved our stay and will stay here again!

2026-06-15 via Nuitee
J
Janet couple au
9
Staff were exceptional.
Pros:

Position and room.

Cons:

No pool

2026-06-14 via Nuitee
P
Pio solo_traveller us
8
Front desk are awsome very friendly!😀👍🏼
Pros:

Nice and comfy

Cons:

Breakfast staff a little uptight.

2026-06-13 via Nuitee
R
Rolf extended_group dk
10
Godt ophold
Pros:

Fedt hotel..Receptionen hjalp os flot det stykke vore mange kufferter skulle slæbes da vi rejste.
Vi kom fra 3 uger langt krydstogt- og havde derfor stor oppakning. Flot hjælp.

Cons:

Kunne være rart hvis Booking.com og hotellet forklarede det ligger i gågade, og hvor man kan sættes af tæt på hotellet. Vores taxi havde svært ved at finde hotellet.

2026-06-02 via Nuitee
S
StrongFun Couples
10
Great location, walkable, very nice hotel & value
Pros:

BeHotel Lisboa was prefect for us. The staff was extremely friendly and helpful, the rooms were clean, breakfast was wonderful and this is all in the walkable historical district. We would stay here again and highly recommend it to others.

2026-06-01 via Tripadvisor
F
FADY family_with_children lb
10
Charming, well located Hotel
Pros:

Excellent location in the heart of Rue Augusta, Warm welcome with complementary Porto wine and Pasteis de Nata.
Rooms feature balconies, Good breakfast and delicious bread.

Cons:

Nothing

2026-06-01 via Nuitee
Y
Yonatan solo_traveller il
10
Pros:

מלון מאד נחמד, מחודש ונקי במיקום מצוין ברובע באישה. מי שמחפש מיקום מרכזי באזור המישורי של ליסבון אז זאת אופציה מעולה. יש צוות באמת נהדר ונחמד שיודע לתת שירות ועוזר במה שצריך.

Cons:

החדר שאני הייתי פה היה די
קטן, אבל ככה זה בד"כ במיקומים מרכזיים באירופה.

2026-06-01 via Nuitee
H
Hey_Jude337 Friends getaway Stoke-on-Trent, Staffordshire, England
10
Clean, great brekkie, friendly staff and great location
Pros:

We had a lovely stay here. A group of four ladies celebrating our 40th birthday in Lisbon.

We were greeted with port and a Portuguese tart, which was a lovely welcome.

One room was larger than the other but both were fine for us - clean, beds changed daily, great shower and coffee machine. Also a safe in the room.

Breakfast was great - scrambled eggs, bacon, mushrooms, etc. Freshly squeezed orange juice daily, coffee and tea was made when you ordered, fresh pastries, meats, cheeses, fruits, yogurts, breads and cereals. You would have to be very fussy to not like this brekkie!

Excellent location and staff were brilliant in pointing out where to go on the map and providing directions.

Would be happy to return and would recommend to anyone thinking of going to Lisbon.

2026-05-31 via Tripadvisor
L
Laurence solo_traveller fr
10
Pros:

L'emplacement est exceptionnel, parfait pour visiter et pouvoir faire un petite pause quand on le souhaite

2026-05-27 via Nuitee
S
Stefano solo_traveller it
7
Pros:

The hotel was ok, definitely not a 4 stars, more a 3.5, with the room quite small and basic. The staff was very helpful and the hotel is in a very good location.

Cons:

The breakfast was minimal, even for European standards, something I wouldn't expect from a 4 stars hotel. The room is also poorly sound isolated and I had to buy hear plugs after the first night to be able to sleep.

2026-05-26 via Nuitee
E
erikjC52RF Couples Oslo, Eastern Norway
2
This is NOT 4 star. This is 3 star hotel!
Pros:

Been on a few 4 stars hotels but never a 4 star hotel with rooms as small as this. When I asked what the difference between mini and standard room was, the staff was annoyed and didnt have any answers. After asking a few people next days in reception I finally was told that some rooms are more or less same size even if one is mini and one is standard....

Breakfast was not a 4 star breakfast, no facilities of any kind, small hard beds, tiny old tv with bad colours and all in all a hotel we never gonna visit again.

Location is the only positive thing here.

2026-05-24 via Tripadvisor
S
Schwarzenbach couple ch
7
2026-05-21 via Nuitee
3
35ravk Couples
10
Great place to stay in the thick of Lisbon
Pros:

Our first trip to Lisbon and I would recommend the Behotelisboa. Extremely close to the city centre the hotel was well located to the coast as well as local transportation. The super friendly helpful and polite staff were really great and helpful. They helped me plan a surprise for my wife in our room for our trip which was greatly appreciated. They were also super helpful in aiding us in planning trips and excursions through their links or by advising where to go to get what we needed. Many restaurants located near by as well as some of Lisbons famous eateries, bakeries etc. For the Vegan and vegetarian traveller you are located with 10-15 mins form many different places that have fulll and vibrant menus. Lots of the restaurants provide options well - but my wife is plant based and we got to have a lot of great meals. The room was well priced for a last minuet trip. the room was super clean - bathroom was great and a comfy bed. you are in the town centre so it stays a bit nosey at night till about 1130 / 0000 but with our windows shut it didn't bother us. I would recommend you stay here if you need a nice place to stay while you are exploring - we didnt take up any features in the hotel but we were exploring Lisbon so the main point was us to have a nice clean, safe and friendly place to stay which we did - I would totally recommend to anyone.

2026-05-18 via Tripadvisor
L
Lynn couple us
10
Far exceeded expectations! Great breakfast, wonderful staff, comfortable room. We’ll be back!
2026-05-17 via Nuitee
D
David couple ca
10
Suited our requirements perfectly.
Pros:

Early check-in. Friendly staff. Very comfortable, quiet room.

Cons:

No elevator to top floor.

2026-05-17 via Nuitee
R
rebeccalX135UV Couples Bridlington, East Riding of Yorkshire, England
8
Great first time in Lisbon
Pros:

The hotel is perfectly located. On checking in the young lady who did so was very helpful. She gave us a map and asked what our plans were so she could show us the transport links. The hotel was clean. Our room was tiny which was my fault for booking a small room but there was no space at all. We were given a glass of port and some pastels de nata on arrival which was a lovely gesture. The hotel was great value for money, the breakfast was very nice too. We did not hear any noise at night. Very pleasant stay indeed.

2026-05-11 via Tripadvisor
3
346phillipak Couples
10
Holiday
Pros:

Great location and atmosphere the room was lovely and clean, comfortable. Great value. Staff were helpful

2026-05-09 via Tripadvisor