Park Tower Inn

Hotels
RocketFuel (FR)
7.2 (4009 reviews)
201 Sharon Drive , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Under construction

Categories

Cleanliness
5.53
Several reviews mention dirty rooms and hallways, as well as issues with cleanliness.
Service
9
Multiple reviews highlight friendly and helpful staff.
Location
9.04
Great location for access to attractions and stores.
Room Quality
6.99
Rooms had issues with cleanliness and maintenance, with some reviews reporting bad beds and noise.
Amenities
7.02
Amenities were noted to be outdated, and some were not functional.
Value for Money
6.48
Some reviews suggest it was overpriced given the state of the hotel.
Food and Beverage
6.03
Breakfast options received mixed reviews, with some being deemed unsatisfactory.
Overall Experience
7.5
Mixed reviews but overall some guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:08

Property Description

Convenient Location in Pigeon Forge
Located in the heart of Pigeon Forge, Park Tower Inn offers easy access to popular attractions like Country Tonite Theatre and Dolly Parton’s Stampede, making it the perfect choice for travelers looking to explore the area.

Comfortable Accommodations with Modern Amenities
Each room at Park Tower Inn is thoughtfully equipped with a flat-screen TV, air conditioning, and a private bathroom. Guests can also enjoy the convenience of free WiFi, ensuring a comfortable stay throughout.

On-Site Business Center and Vending Machines
For added convenience, the hotel features a business center for those traveling for work, as well as vending machines offering a selection of snacks and drinks. Whether you're here for business or leisure, Park Tower Inn has everything you need for a pleasant stay.

Experience the best of Pigeon Forge at Park Tower Inn. Book your stay now for a memorable and convenient getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 4009 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
M
Mike family_with_children us
8
2026-07-25 via Nuitee
W
Watts solo_traveller us
5
Pros:

The front desk was very friendly and the location was very good!

Cons:

Our elevators didn't work.

2026-07-24 via Nuitee
N
Nash solo_traveller us
9
2026-07-24 via Nuitee
T
Twyla extended_group us
5
I think once the construction is finished we would probably come back as long as we weren’t wanting to swim
Pros:

The employees were very nice and professional. The breakfast wasn’t bad, but kind of got old having the same thing every day. The view was really nice from our balcony.

Cons:

Only one elevator was working so it took forever to get to and from our room. You could see where construction had been started but not one was working on it and it just looked really bad. The rooms were great as far as size but were very outdated. And the pools were small and always full and there weren’t many tubes for the lazy river.

2026-07-24 via Nuitee
H
Haley solo_traveller us
7
Honest review
Pros:

I loved the location, friendly staff, and lack of bugs

Cons:

They were in the middle of remodeling so the floor I was on looked unfinished and our balcony chairs were broken

2026-07-24 via Nuitee
S
Sparks couple us
2
2026-07-23 via Nuitee
O
Oliver solo_traveller us
2
Pros:

The Air conditioning actually working

Cons:

The hotel was hard to navigate, none of the ice machines worked, The staff wasn't nice at all,most of the elevators didn't work had to walk long distances because of the elevators not working to and from the car ,The pools had green stuff in the tiles and paint flakes were floating in the outside pool. One of the tiles were broken and one of the kids cut their foot ,The front office didnt seem concerned and also didnt have a band aide for us. Would not recommend this hotel to anyone.

2026-07-22 via Nuitee
J
John couple us
4
The photos on the website is NOT what you will find on property.
Pros:

Location, Indoor Lazy River

Cons:

Very dirty, mattresses are broken, very outdated, room was unclean, one of the Staff members was very rude. The Manager was very polite.

2026-07-22 via Nuitee
K
Kristy family_with_children us
6
I will stay again
Pros:

Location

Cons:

I didn’t know it was being remodel

2026-07-22 via Nuitee
J
John family_with_children us
4
Very unfortunate, rooms were pitifully maintained, beds broken, furniture broken, dirt, everywhere
Pros:

Location, lazy river

Cons:

Very uncleanliness, staff was very rude although when I finally ran the Manager down he was helpful

2026-07-22 via Nuitee
D
David solo_traveller us
3
Pros:

Ice machines did not work. Elevator did not work. Pool area was very uncomfortable as far as surroundings ceiling was in terrible shape. Jacuzzi had chunks out of the floor and walls also had no bubbles, just hot water if this property is being remodeled it definitely needs it as soon as possible location

Cons:

Absolutely, nothing was updated many of the TV channels were a Frozen picture.

2026-07-22 via Nuitee
J
Janelle family_with_children us
10
2026-07-21 via Nuitee
A
Angela solo_traveller us
10
2026-07-20 via Nuitee
T
Tanya solo_traveller us
6
Pros:

The location and the lazy pool

Cons:

2 lights didn't work in our room, the elevators on our end did not work we had to go up and down 5 stair cases.. there were no towels at the pool. It was run down looking.

2026-07-20 via Nuitee
H
Helson family_with_children us
10
Absolutely wonderful loved every min of it!!
Pros:

Yes we love staying here!! We stay at this property every time we visit!!

2026-07-20 via Nuitee
T
Tanya solo_traveller us
1
Don't trust the pictures...
Pros:

The room itself was clean and the bed was comfortable. Right off the main highway in Pigeon Forge.

Cons:

This hotel is severely rundown and outdated. It appears that they are working on renovating but we didn't see any work being done. Only one elevator worked. The pictures of the facility are definitely old because it did not look the same. The couch in our room looked dirty and the material on the arms was torn and worn off.

2026-07-20 via Nuitee
A
Areatha solo_traveller us
10
Cons:

The mattress was nasty brown with something

2026-07-20 via Nuitee
S
Sara couple us
9
2026-07-19 via Nuitee
T
tiffany couple us
10
Overall we had a great stay enjoyed outside pool insides pool lazy river hot tub an kids loved the game room the staff i
Pros:

Nice easy to get to everything around the hotel loved having all the things to do on property

Cons:

My bed had a big dip in it so my back ached

2026-07-19 via Nuitee
T
tiffany family_with_children us
10
2026-07-19 via Nuitee