Park Tower Inn

Hotels
RocketFuel (FR)
7.2 (4116 reviews)
201 Sharon Drive , Pigeon Forge , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Under construction

Categories

Cleanliness
5.53
Several reviews mention dirty rooms and hallways, as well as issues with cleanliness.
Service
9
Multiple reviews highlight friendly and helpful staff.
Location
9.04
Great location for access to attractions and stores.
Room Quality
6.99
Rooms had issues with cleanliness and maintenance, with some reviews reporting bad beds and noise.
Amenities
7.02
Amenities were noted to be outdated, and some were not functional.
Value for Money
6.48
Some reviews suggest it was overpriced given the state of the hotel.
Food and Beverage
6.03
Breakfast options received mixed reviews, with some being deemed unsatisfactory.
Overall Experience
7.5
Mixed reviews but overall some guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:08

Property Description

Convenient Location in Pigeon Forge
Located in the heart of Pigeon Forge, Park Tower Inn offers easy access to popular attractions like Country Tonite Theatre and Dolly Parton’s Stampede, making it the perfect choice for travelers looking to explore the area.

Comfortable Accommodations with Modern Amenities
Each room at Park Tower Inn is thoughtfully equipped with a flat-screen TV, air conditioning, and a private bathroom. Guests can also enjoy the convenience of free WiFi, ensuring a comfortable stay throughout.

On-Site Business Center and Vending Machines
For added convenience, the hotel features a business center for those traveling for work, as well as vending machines offering a selection of snacks and drinks. Whether you're here for business or leisure, Park Tower Inn has everything you need for a pleasant stay.

Experience the best of Pigeon Forge at Park Tower Inn. Book your stay now for a memorable and convenient getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 4116 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
B
Becky M. solo_traveller us
7
Jeep stay
Pros:

Quick check-in, friendly staff had a pool, and lazy river that was CLEAN, a game room to hang out especially when you have a teenager.

Cons:

The breakfast could be a little warmer.

2026-08-25 via Nuitee
B
Becky M. solo_traveller us
7
Pros:

They are remodeling they are becoming a comfort inn.

2026-08-25 via Nuitee
S
shelby couple us
7
Pros:

Good location

Cons:

The bed was extremely uncomfortable

2026-08-24 via Nuitee
S
Shawn couple us
2
Pros:

Location

Cons:

Smell, the beds in the room was we’re out and not good at all.

2026-08-23 via Nuitee
S
SHARON extended_group au
1
Not good and would never go back.
Pros:

Breakfast was probably the best thing about this hotel and the hot water in the shower.

Cons:

The filthy couch in room, no soap, no washcloths the pools need ALot of work. Not good.

2026-08-23 via Nuitee
R
Raymond solo_traveller us
2
Pros:

If anything the price

Cons:

The rooms we had to switch rooms 4 times 1 was dirty, another ceiling leaking in shower, another fridge not working another air not working

2026-08-23 via Nuitee
J
Jeanie solo_traveller us
1
Cons:

The maintenance man walked in the bathroom on me n my naked daughter went I said something I was in the wrong

2026-08-22 via Nuitee
G
Gloria couple us
4
I won't be back unless there is a major overhaul.
Pros:

The bed was comfortable, but pillows lumpy. The air was cool though and we had hot water to shower in.

Cons:

The carpet was filthy, the sink water dripped constantly, the ceiling in the bathroom had water damage and mold. There was a towel stuffed in a hole in the ceiling which may have been a fan at on time! Also there was a couple of bugs in the bathroom. The hotel was in poor shape but we didn't pay much for the room so you know you get what you pay for.

2026-08-22 via Nuitee
D
Dixie family_with_children us
2
Don’t stay here
Pros:

Pools

Cons:

The pools was nasty

2026-08-22 via Nuitee
M
Mark solo_traveller us
4
Old building that noone takes care of. Worse looking place i have ever stayed.
Pros:

Nothing

Cons:

Everything. Needs to be tore down and rebuilt.

2026-08-21 via Nuitee
S
Samantha solo_traveller us
3
2026-08-21 via Nuitee
A
Amanda family_with_children us
1
Do NOT stay here!
Pros:

Our room was dirty and nasty dried food in the sink. The bathrooms in the pool area was nasty. The lazy river floats were not inflated. I had to go to the desk several times to ask for a housekeeper to come and clean the sink and clean the room which they never did until the third shift receptionist he came up and did it himself. I had already cleaned the bathroom because I couldn’t wait any longer with the kids, especially my special-needs daughter.

Cons:

Dirty place to stay as well as ran by poor management that do not hold up to their word. They said they would Compass for two more days at another time. I scheduled them at the end of August and I was told the day that they were scheduled that I could change the dates if I needed to, and there will be no charge for the price that they had put into the computer was gonna stay that way and he would make a note of that when I called to reschedule the dates they told me that I have to cancel or I have to come at the time that it was scheduled for the manager did not hold up to the word the manager would not even call me, kept having the receptionist do his job poor Management throughout the whole place.

2026-08-20 via Nuitee
L
Luna couple us
7
Was very nice!
Pros:

Good

2026-08-20 via Nuitee
I
Ives solo_traveller us
8
2026-08-20 via Nuitee
E
Eric family_with_children us
5
Pros:

Location was great. Lazy river was cool

Cons:

The whole hotel just seemed dingy. Half the lights in our room didn’t work, the beds were terrible

2026-08-20 via Nuitee
B
Bennie couple us
1
2026-08-18 via Nuitee
A
Angel solo_traveller us
7
Choose another hotel
Pros:

Location is excellent, basically straight across from the island

Cons:

Some of the staff acted as if it got on her last nerve to actually see people. No customer service from her. No smile if you asked for something she would barely look up from her phone to say she'll get to it later

2026-08-17 via Nuitee
S
Steven family_with_children us
1
BAD place to stay and shame on BOOKINGS.COM
Pros:

Nothing

Cons:

mold in room on furniture and all over the ceiling and stuck very badly. Both pool areas was bad. we did not stay. went some place else. They did not give a refund and bookings did not back us up. let them get away with it. We had pic and everything. First time I ever left a bookings motel and and have used them for over ten years.

2026-08-17 via Nuitee
T
Tasha family_with_children us
1
Won’t stay here again
Cons:

They used outdated pictures. I didn’t get the room I ordered then the front guy took my key with my son in the room and canceled my reservation. The facility was dirty. Light fixture out of the pool. Cigarette butts everywhere in the indoor pool.

2026-08-17 via Nuitee
L
Linda solo_traveller us
9
2026-08-17 via Nuitee