Park Tower Inn

Hotels
RocketFuel (FR)
7.2 (3939 reviews)
201 Sharon Drive , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Under construction

Categories

Cleanliness
5.53
Several reviews mention dirty rooms and hallways, as well as issues with cleanliness.
Service
9
Multiple reviews highlight friendly and helpful staff.
Location
9.04
Great location for access to attractions and stores.
Room Quality
6.99
Rooms had issues with cleanliness and maintenance, with some reviews reporting bad beds and noise.
Amenities
7.02
Amenities were noted to be outdated, and some were not functional.
Value for Money
6.48
Some reviews suggest it was overpriced given the state of the hotel.
Food and Beverage
6.03
Breakfast options received mixed reviews, with some being deemed unsatisfactory.
Overall Experience
7.5
Mixed reviews but overall some guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:08

Property Description

Convenient Location in Pigeon Forge
Located in the heart of Pigeon Forge, Park Tower Inn offers easy access to popular attractions like Country Tonite Theatre and Dolly Parton’s Stampede, making it the perfect choice for travelers looking to explore the area.

Comfortable Accommodations with Modern Amenities
Each room at Park Tower Inn is thoughtfully equipped with a flat-screen TV, air conditioning, and a private bathroom. Guests can also enjoy the convenience of free WiFi, ensuring a comfortable stay throughout.

On-Site Business Center and Vending Machines
For added convenience, the hotel features a business center for those traveling for work, as well as vending machines offering a selection of snacks and drinks. Whether you're here for business or leisure, Park Tower Inn has everything you need for a pleasant stay.

Experience the best of Pigeon Forge at Park Tower Inn. Book your stay now for a memorable and convenient getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 3939 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
C
Christa family_with_children us
3
Pros:

Lazy river was the most decent thing in the hotel.

Cons:

Did not like the rooms, heated pool was cold, did not state you had to walk down 30 steps to get to pools under hotel not joking, there was mold going down to the pool, ceiling was falling down in some places, insulation was hanging out of some areas, had a hole in our bedroom wall, breakfast room was so far away, no vending machines gor snacks, only 2 ice machines. Overall this stay was the worst experience I have ever had!

2026-07-04 via Nuitee
C
Christina solo_traveller us
3
Worst place I've ever stayed.
Pros:

The staff was moderately helpful. And the location was close to attractions.

Cons:

The hotel is very run down. All the rules they list don't seem to actually apply. There was smoking everywhere, dogs, and it seemed like people were actually living there. Hardly any of the facilities worked. Only 1 of 4 elevators worked. All of the faucets had a steady stream or full blast water constantly running. Stans and cigarette burns on the beddings, curtains, floors, walls. Flat pillows, and don't offer extra pillows or towels or linen. The pool area had chipped tile in the bathrooms and pools.

2026-07-04 via Nuitee
B
Bionka couple us
1
If it was free and I was homeless I’d probably sleep outside beside the skunk that ran around the building
Pros:

I liked where it was located but there is absolutely no way I would ever stay back here

Cons:

The entire building is shady and run down had to switch rooms multiple times because of mold in the bathroom ceilings every showers safety handles are ripped off the walls and the holes was filled with expanding foam making the shower trashy along with the staff acting as if you asked for there kidney when asking for towels because they only give you 2 when you booked a room for 3. Don’t get me started in the joke of safety hazards with a elevator that barley works and the stairs to go to the indoor pool every step was chipped cracked and slick. The pools wasn’t no where near the pictures the changing room at the pool was in such bad condition multiple people chose to go back to there rooms overall the prices are low for a reason the only plus I can say about this hotel is there was no bed bugs but that may be due to them having self respect

2026-07-04 via Nuitee
E
Eric couple us
3
2026-07-04 via Nuitee
K
Karen family_with_children us
3
It was a one time stay and we won’t be back. Facility was dirty, run down and breakfast times need to change. The pictur
Pros:

The location

Cons:

The facility was dirty. Rooms run down broken equipment in rooms

2026-07-03 via Nuitee
C
Christina family_with_children us
4
I was very disappointed
2026-07-02 via Nuitee
C
Combs family_with_children us
1
Cons:

The place was nasty, we walked into our room an my son found a bag of grapes in the couch, the stairs down to the pool was nasty an dirty. My kid found a bandaid floating in the pool. We got back to our room an the spare room was hot, the ac was not working so I got an tell the front staff an said nothing they can do cuz the guy for that has done left.

2026-07-02 via Nuitee
J
Jordon Farmer family_with_children us
6
Overall cost & stay was worth it. Not 5star hotel but not paying 5star prices either.
Pros:

Room is a little dated but extremely clean. Location was easy to get in and out for parking. Location was also easy walking to The Island & other attractions. Pool was clean & plenty room for all guests.

Cons:

Little run down, needs major updates, with that being said they are in construction with hallway lights.

2026-06-30 via Nuitee
D
Derek solo_traveller us
5
2026-06-30 via Nuitee
T
Tracy couple us
2
The place was nasty.
Pros:

Location

Cons:

It wasn’t clean and not comfortable.

2026-06-30 via Nuitee
S
Stephanie solo_traveller us
5
Pros:

Convenient location. Almost everything was within walking distance. The breakfast was good.

Cons:

The indoor pool area smelled of chemicals heavily. Could only stay in there 10 minutes before getting a headache.

2026-06-30 via Nuitee
D
Deborah couple us
8
2026-06-30 via Nuitee
C
Cheryl couple us
3
I would not recommend this hotel
Pros:

The location was great. The breakfast was OK.

Cons:

There was no towels the towels were dirty. The carpet was nasty, and I had a sheet on top of a comforter that had burn holes from a cigarette in it, which was a non-smoking room

2026-06-29 via Nuitee
D
Dale couple us
1
Horrible horrendous nasty terrible customer service
Cons:

The staff was rude and did not want to help at all there was a broken chair on my balcony they said they would replace they never did the Neighbor had a whole bag of cigarette butts and ashtray outside the balcony door smelled horrible said something to the staff and the lady told me there was nothing she can do smh the door to the restroom was tore up there was a hole in the shower wall I will never book this place again

2026-06-29 via Nuitee
M
Michael solo_traveller us
1
Not what pictures look like at all very unimpressed
Pros:

The breakfast was good.

Cons:

The room was not clean the bathrooms in pool area are nasty broken Tile everywhere under renovation only 1 elevator worked they do not clean your room and get mad if you request more towels I was so afraid there was gonna be bugs and bed bugs im never taking my family here again.

2026-06-29 via Nuitee
A
Amber family_with_children us
1
I didn't stay I left and chose a different place to stay
Cons:

I didn't even stay in this place I always go check my room after checking in. When I was walking to my room I felt really unsafe. When I get in my room half the lights work, I always check the bed for bed bugs and roaches and the sheets and the mattresses was nasty and stained also worn out did not look comfortable at all bathroom was tiny. The pictures on the Internet that was advertised is not what these rooms look like at all. I didn't even check out the rest of the place because of my room looked like that and I felt unsafe I assume the rest of the place was just as bad or worse. I wasnt the only person complaining there was 3 other people complaining as well. A Refund is definitely a must!

2026-06-28 via Nuitee
T
Timothy couple us
8
My family and I enjoy staying here and hope to revisit here soon.
Pros:

Has friendly staff, a good breakfast bar and good location.

Cons:

Really can’t say anything about not liking this property.

2026-06-28 via Nuitee
W
William solo_traveller us
5
Ok
Pros:

Location

Cons:

Sheets were stained and the shower was not clean

2026-06-28 via Nuitee
B
Briana couple us
4
Will not recommend or stay here again
Pros:

Young man working night shift actually cared about our concerns and after 3 complaints about the room being dirty he came and cleaned it and kept apologizing and telling us how it was completely unacceptable the way the room was left.

Cons:

The lady at the front desk was extremely rude. The rooms were dirty, sink full of beans and noddles from previous occupants. 2 towels and no wash clothes for 4 people. The pools inside and outside were a mess, outside hot tub broken, bathroom at the indoor pool was disgusting with broke tiles on the walls. Place needs a huge remodel. Elevator to the pool is broke and had to walk down the road to get to the pool because of all the stairs and having little kids and a stroller.

2026-06-28 via Nuitee
L
larenza solo_traveller us
7
Pros:

The location is great.Laser river is nice

Cons:

Queen size bed, not the best.Benny was okay.People next door are throwing food all over the balcony.To feed the birds so I couldn't have my balcony door open. Only one elevator working, and the inside pool is ice cold

2026-06-20 via Nuitee