Hotel Sudu Araliya

Hotels
New town Polonnaruwa , Polonnaruwa , LK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Cleanliness issues
Food quality complaints
Noise disturbances

Categories

Cleanliness
4.39
Several reviewers noted the hotel was not clean, with issues such as stains and mold.
Service
8.36
Guests appreciate the staff's politeness and helpfulness.
Location
9.4
The hotel location by the lake received high praise from multiple reviews.
Room Quality
6.85
While some rooms had good views, dirty conditions in others were reported.
Amenities
7.38
The amenities such as the pool and garden were generally well-received.
Value for Money
6.84
Mixed reviews on value, with some citing high prices for certain offerings.
Food and Beverage
5.39
The food received numerous complaints regarding quality.
Overall Experience
7.36
Acceptable stay despite some issues, with potential for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:18

Property Description

Luxurious Amenities and Facilities

Hotel Sudu Araliya offers an array of upscale amenities including an outdoor pool, sauna, and fitness centre. Guests can unwind and rejuvenate in style during their stay.

Convenient Location

Situated near the picturesque Parakrama Reservoir, the hotel is a short drive away from Polonnaruwa town and ancient city relics. Its proximity to key attractions makes it an ideal choice for travelers seeking both relaxation and exploration.

Exceptional Services

With a 24-hour front desk and a helpful staff, Hotel Sudu Araliya ensures a seamless stay for guests. From luggage storage to tour arrangements, the hotel caters to every need, promising a memorable experience.

Ready to experience luxury and comfort at Hotel Sudu Araliya? Book your stay now for an unforgettable getaway.

Important information:

Please note that the property has a mandatory Gala Dinner on December 24, 2018 and December 31, 2018. All charges are to be paid at the property directly. Rates are 30 USD per person.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 4.39
Service: 8.36
Location: 9.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 5.39
Overall Experience: 7.36
P
Prabath • solo_traveller • lk
10
2026-10-13 • via Nuitee
A
Asela • family_with_children • au
5
2026-10-10 • via Nuitee
A
Arandarage • solo_traveller • lk
6
2026-09-16 • via Nuitee
K
Kanchanamala • couple • be
9
Pros:

Staff very friendly

Cons:

Shave plug was lose and not working

2026-09-10 • via Nuitee
K
Kanchanamala • couple • be
10
Enjoyed the stay and staff was supportive
Pros:

Staff was very helpful and friendly.
Food served at the restaurant was delicious.

Cons:

In the roon shaving plug was lose and not working.

2026-09-08 • via Nuitee
S
sew123 • family_with_children • lk
8
2026-09-05 • via Nuitee
M
Marketa • solo_traveller • it
7
Pros:

Nice, large swimming pool and beautiful grounds with a lovely view of the lake

Cons:

The rooms were a bit dated and could use some renovation. The breakfast offered only a few continental options. Some of the dishes were quite spicy, which may not be ideal for European guests, especially at breakfast

2026-08-30 • via Nuitee
C
Chanaka • family_with_children • se
10
Value for money and great experience
Pros:

Amazing helpful staff and delicious food

Cons:

Not at all

2026-08-25 • via Nuitee
A
Arturo • solo_traveller • es
9
2026-08-15 • via Nuitee
A
Agalakotuwa • couple • lk
10
2026-08-05 • via Nuitee
M
Marlies • solo_traveller • nl
10
Pros:

Prachtig gesitueerd hotel met een magnifiek uitzicht over het meer. Heerlijk zwembad. Gastvrij en mooie kamers.

Cons:

Het overtrof alles.

2026-07-22 • via Nuitee
O
or75018 • solo_traveller • fr
10
Hôtel à recommander sans hésiter
Pros:

Tout était parfait: hotel, petit dej, piscine, room service, bar, et laudry
Chambre avec balcon et vue sur le lac superbe
A 10 min du site archéologique en Tuktuk avec Pickme

Cons:

Le petit dej a 7h30 alors que le site archéologique ouvre a 7h00.

2026-07-11 • via Nuitee
S
Samira • extended_group • gb
5
Great location, shame about the staff, I felt treated like a 2nd class citizen
Pros:

A great location, with free parking and very large sized rooms. Food was of a good quality and generous portions.

Cons:

The AC was not that good in the rooms.
Room cleanliness could have been better.
Food Items that I ordered at dinner time were not prepared however these were not charged for.
The biggest issue I had, was this hotels apparent ‘policy’ to charge guests upon checking in, I’ve stayed in hotels all over the world and I’ve never experienced such a demand in my life, especially as I was planning to settle the entire bill upon check out as is the norm. I genuinely felt that I was treated as a 2nd class citizen and was not looked after or made to feel welcome especially by the reception staff. I have my suspicions as to why I was asked to pay at check in, however I’ll take this up with the hotel themselves. All guests should be valued and treated equally and unequivocally, this is definitely not the case for this hotel.

2026-07-10 • via Nuitee
N
Nitharshani • solo_traveller • lk
4
Pros:

Facilities to be upgraded to other 5 star hotels

Cons:

Like, but service should be upgraded

2026-06-30 • via Nuitee
R
Richard • extended_group • gb
1
2026-06-28 • via Nuitee
A
AchiniK • solo_traveller • lk
7
2026-06-20 • via Nuitee
A
ATSUSHI • solo_traveller • lk
7
2026-06-13 • via Nuitee
D
Dineshkumar • solo_traveller • om
8
2026-05-31 • via Nuitee
M
Mya • couple • au
4
Not the worst, not the best
Pros:

The grounds were very well kept.

Cons:

This was a weird stay. We were the only people in this massive property, there was mouse poo in our room, the shower didn’t work, we did mention this and they were not able to fix it. We did washing here and 3x items came back stained or ruined, when we brought this up we were not offered a discount. A very dated venue which you can see has been lovely in its past, and the lobby is beautiful, just the rooms need some love.

2026-05-24 • via Nuitee
V
Vimarsha • extended_group • lk
3
Location was superb,food ,service and the cleanliness was disappointing
Pros:

Location

Cons:

Food and services

2026-05-14 • via Nuitee