Hotel Sudu Araliya

Hotels
New town Polonnaruwa , Polonnaruwa , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Cleanliness issues
Food quality complaints
Noise disturbances

Categories

Cleanliness
4.39
Several reviewers noted the hotel was not clean, with issues such as stains and mold.
Service
8.36
Guests appreciate the staff's politeness and helpfulness.
Location
9.4
The hotel location by the lake received high praise from multiple reviews.
Room Quality
6.85
While some rooms had good views, dirty conditions in others were reported.
Amenities
7.38
The amenities such as the pool and garden were generally well-received.
Value for Money
6.84
Mixed reviews on value, with some citing high prices for certain offerings.
Food and Beverage
5.39
The food received numerous complaints regarding quality.
Overall Experience
7.36
Acceptable stay despite some issues, with potential for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:18

Property Description

Luxurious Amenities and Facilities

Hotel Sudu Araliya offers an array of upscale amenities including an outdoor pool, sauna, and fitness centre. Guests can unwind and rejuvenate in style during their stay.

Convenient Location

Situated near the picturesque Parakrama Reservoir, the hotel is a short drive away from Polonnaruwa town and ancient city relics. Its proximity to key attractions makes it an ideal choice for travelers seeking both relaxation and exploration.

Exceptional Services

With a 24-hour front desk and a helpful staff, Hotel Sudu Araliya ensures a seamless stay for guests. From luggage storage to tour arrangements, the hotel caters to every need, promising a memorable experience.

Ready to experience luxury and comfort at Hotel Sudu Araliya? Book your stay now for an unforgettable getaway.

Important information:

Please note that the property has a mandatory Gala Dinner on December 24, 2018 and December 31, 2018. All charges are to be paid at the property directly. Rates are 30 USD per person.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 4.39
Service: 8.36
Location: 9.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 5.39
Overall Experience: 7.36
A
Arturo solo_traveller es
9
2026-08-15 via Nuitee
A
Agalakotuwa couple lk
10
2026-08-05 via Nuitee
M
Marlies solo_traveller nl
10
Pros:

Prachtig gesitueerd hotel met een magnifiek uitzicht over het meer. Heerlijk zwembad. Gastvrij en mooie kamers.

Cons:

Het overtrof alles.

2026-07-22 via Nuitee
O
or75018 solo_traveller fr
10
Hôtel à recommander sans hésiter
Pros:

Tout était parfait: hotel, petit dej, piscine, room service, bar, et laudry
Chambre avec balcon et vue sur le lac superbe
A 10 min du site archéologique en Tuktuk avec Pickme

Cons:

Le petit dej a 7h30 alors que le site archéologique ouvre a 7h00.

2026-07-11 via Nuitee
S
Samira extended_group gb
5
Great location, shame about the staff, I felt treated like a 2nd class citizen
Pros:

A great location, with free parking and very large sized rooms. Food was of a good quality and generous portions.

Cons:

The AC was not that good in the rooms.
Room cleanliness could have been better.
Food Items that I ordered at dinner time were not prepared however these were not charged for.
The biggest issue I had, was this hotels apparent ‘policy’ to charge guests upon checking in, I’ve stayed in hotels all over the world and I’ve never experienced such a demand in my life, especially as I was planning to settle the entire bill upon check out as is the norm. I genuinely felt that I was treated as a 2nd class citizen and was not looked after or made to feel welcome especially by the reception staff. I have my suspicions as to why I was asked to pay at check in, however I’ll take this up with the hotel themselves. All guests should be valued and treated equally and unequivocally, this is definitely not the case for this hotel.

2026-07-10 via Nuitee
N
Nitharshani solo_traveller lk
4
Pros:

Facilities to be upgraded to other 5 star hotels

Cons:

Like, but service should be upgraded

2026-06-30 via Nuitee
R
Richard extended_group gb
1
2026-06-28 via Nuitee
A
AchiniK solo_traveller lk
7
2026-06-20 via Nuitee
A
ATSUSHI solo_traveller lk
7
2026-06-13 via Nuitee
D
Dineshkumar solo_traveller om
8
2026-05-31 via Nuitee
M
Mya couple au
4
Not the worst, not the best
Pros:

The grounds were very well kept.

Cons:

This was a weird stay. We were the only people in this massive property, there was mouse poo in our room, the shower didn’t work, we did mention this and they were not able to fix it. We did washing here and 3x items came back stained or ruined, when we brought this up we were not offered a discount. A very dated venue which you can see has been lovely in its past, and the lobby is beautiful, just the rooms need some love.

2026-05-24 via Nuitee
V
Vimarsha extended_group lk
3
Location was superb,food ,service and the cleanliness was disappointing
Pros:

Location

Cons:

Food and services

2026-05-14 via Nuitee
M
Malith solo_traveller lk
8
2026-05-14 via Nuitee
C
Chanaka couple au
10
2026-05-01 via Nuitee
V
Vivika solo_traveller ee
10
Rahulik, ilus aed, väga hea hind
Pros:

Väga puhas. Väga ilus aed. Bassein kaua avatud. Rahulik ja väga mõnus. Oleme väga rahul

2026-04-25 via Nuitee
K
Kanchana solo_traveller lk
9
2026-04-20 via Nuitee
C
chanuka couple lk
6
2026-04-14 via Nuitee
W
wijekoon couple lk
8
2026-04-08 via Nuitee
L
Les & Heidi couple gb
9
Pros:

The whole place was beautiful. The rooms the pool the public areas were great

Cons:

Due to the unrest in certain parts of the world started by someone in the USA many flights were cancelled and through no fault of the hotel we were not able to enjoy the buffet/set meal as it would not have been viable to put on . Having some local meals on the ALa Carte would be great as we prefer local cuisine rather than international

2026-03-26 via Nuitee
W
Wijekoon extended_group lk
4
2026-03-23 via Nuitee