Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall satisfactory conditions
Cons:
Issues with room quality
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.5
Overall good cleanliness but mentions of issues in some reviews.
Service
9.5
Positive notes about the staff and assistance.
Location
9.5
Frequently praised for being in a good area.
Room Quality
8.5
Some satisfaction but reports of discomfort and issues.
Amenities
9
Generally adequate although several could be improved.
Value for Money
9.5
Good value reported for amenities and service.
Food and Beverage
8
Mixed reviews about breakfast quality.
Overall Experience
9.5
Mostly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:56

Property Description

Spacious Rooms with Modern Amenities

Hotel Plaza Mayor, nestled in Santo André City Centre, offers well-equipped, air-conditioned rooms just a short walk from Shopping ABC Mall. Each room features a working desk, flat-screen TV, and a private bathroom with a hot shower. Room service is also available for your convenience.

Delicious Dining and Leisure Facilities

Indulge in regional and international cuisine at the hotel’s restaurant, and unwind with a drink at the bar. Stay active in the fitness centre or have fun in the games room. For business needs, take advantage of the conference rooms and business centre.

Convenient Location and Services

With easy access to Congonhas and Guarulhos International Airports, Hotel Plaza Mayor is also close to Celso Daniel Park. On-site parking is available. Book now for a delightful stay!

Important information:

Please note that the property has been entirely renovated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2333 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
L
Luciana • couple • br
9
2026-07-25 • via Nuitee
A
Aline • solo_traveller • br
10
2026-07-25 • via Nuitee
S
Sebastian • solo_traveller • pe
10
Muy buen lugar para quedarse
Pros:

Muy organizado y muy amables

Cons:

Todo estuvo excelente

2026-07-25 • via Nuitee
A
Adriana • solo_traveller • br
9
Pros:

Limpeza excelente

Cons:

Opções para canais de TV

2026-07-24 • via Nuitee
W
William • solo_traveller • br
9
2026-07-24 • via Nuitee
F
FAYA BARREIROS • couple • br
8
2026-07-23 • via Nuitee
E
Eva • solo_traveller • br
9
2026-07-23 • via Nuitee
R
Ricardo • couple • br
10
Otimo custo beneficio!!!
Pros:

bom café da manhã.

2026-07-23 • via Nuitee
A
Alessandra • couple • br
5
Experiência infeliz. A segurança do hóspede é de responsabilidade do hotel
Pros:

Tamanho do banheiro bem espaçoso.

Cons:

Da desorganização. Esquecemos uma jaqueta dentro do armário, pendurada no cabide, e não nos foi devolvida.
Café da manhã poucas opções e café frio. Funcionários mal humorados sem simpatia.

2026-07-20 • via Nuitee
L
Lúcia • couple • br
10
2026-07-19 • via Nuitee
S
Silva • solo_traveller • br
10
2026-07-19 • via Nuitee
M
Masao • couple • br
8
War ok, aber es koennte besser sein.
Pros:

Das Fruehstuck war gut, aber es ist etwas schlechter als frueher geworden. Das Check-in war nicht so Kundenfreundlich wie es sein koennte.

Cons:

Habe schon oben kommentiert.

2026-07-18 • via Nuitee
F
Figueiredo • solo_traveller • br
9
2026-07-18 • via Nuitee
A
Aureliano Monteiro Neto • solo_traveller • br
9
2026-07-16 • via Nuitee
E
Elisandra Luciana • solo_traveller • br
10
Pros:

Funcionários super Educados, Ótima Localização
Tudo bem limpo e confortável
Café da Manhã sem muita opções.

Cons:

Café da Manhã sem muitas opções

2026-07-16 • via Nuitee
C
Carlos Felipe • solo_traveller • br
10
2026-07-15 • via Nuitee
A
Aparecida • solo_traveller • br
7
2026-07-14 • via Nuitee
V
Vinicius • solo_traveller • br
10
Ótimo
Pros:

Conforto, atendimento e limpeza excepcionais.

Cons:

Às vezes, os preços estão um pouco elevados.

2026-07-14 • via Nuitee
A
Alexandre • solo_traveller • br
10
2026-07-13 • via Nuitee
W
Waldomiro • solo_traveller • br
9
2026-07-13 • via Nuitee