Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall satisfactory conditions
Cons:
Issues with room quality
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.5
Overall good cleanliness but mentions of issues in some reviews.
Service
9.5
Positive notes about the staff and assistance.
Location
9.5
Frequently praised for being in a good area.
Room Quality
8.5
Some satisfaction but reports of discomfort and issues.
Amenities
9
Generally adequate although several could be improved.
Value for Money
9.5
Good value reported for amenities and service.
Food and Beverage
8
Mixed reviews about breakfast quality.
Overall Experience
9.5
Mostly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:56

Property Description

Spacious Rooms with Modern Amenities

Hotel Plaza Mayor, nestled in Santo André City Centre, offers well-equipped, air-conditioned rooms just a short walk from Shopping ABC Mall. Each room features a working desk, flat-screen TV, and a private bathroom with a hot shower. Room service is also available for your convenience.

Delicious Dining and Leisure Facilities

Indulge in regional and international cuisine at the hotel’s restaurant, and unwind with a drink at the bar. Stay active in the fitness centre or have fun in the games room. For business needs, take advantage of the conference rooms and business centre.

Convenient Location and Services

With easy access to Congonhas and Guarulhos International Airports, Hotel Plaza Mayor is also close to Celso Daniel Park. On-site parking is available. Book now for a delightful stay!

Important information:

Please note that the property has been entirely renovated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2294 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
C
Chih Lan • solo_traveller • br
10
2026-05-29 • via Nuitee
V
Vanessa Eliza • couple • de
8
Pros:

Das Bett und die Dusche waren ausgezeichnet. Auch das Frühstück war gut. Das Personal war sehr freundlich und hilfsbereit.

Cons:

Im kleinen Kühlschrank waren zwei Wasserflaschen. Es gab keine Information darüber, dass diese kostenpflichtig sind. Es wäre gut, wenn das Hotel die Gäste darüber informieren würde. Eine kleine Nachricht über die Kosten im Zimmer wäre hilfreich.

2026-05-29 • via Nuitee
C
Cássia Stéffane • solo_traveller • br
9
2026-05-28 • via Nuitee
F
FABIANA • solo_traveller • br
10
2026-05-28 • via Nuitee
V
VICENTE • solo_traveller • br
8
2026-05-26 • via Nuitee
V
Victor • solo_traveller • br
6
Pros:

Localização e atendimento

Cons:

Pelo preço, o hotel poderia melhorar a qualidade da cama e do café da manhã

2026-05-25 • via Nuitee
P
Prudente • couple • br
8
2026-05-23 • via Nuitee
S
sergio • couple • br
8
2026-05-21 • via Nuitee
O
Osvaldo • family_with_children • br
10
muito boa
Pros:

Cafe nota 10

Cons:

gostei de tudo

2026-05-21 • via Nuitee
N
NEIVA GARLA • couple • br
6
Pros:

Locaçização excelente,

Cons:

Café da manhã. Pelo valor da diária o café da manhã não foi compatível.

2026-05-19 • via Nuitee
T
TAIS • solo_traveller • br
7
2026-05-18 • via Nuitee
M
Marcela • couple • br
9
Atendeu nossa necessidade
Pros:

O atendimento, o café da manhã, a limpeza, a localização.

Cons:

Tivemos que chamar um funcionário pra abrir o chuveiro, nem eu nem minha amiga conseguimos abrir de tão duro que estava o registro.

2026-05-18 • via Nuitee
M
MARCELO • solo_traveller • br
10
Quero voltar, numa próxima viagem.
Pros:

Atendimento, localização, limpeza, café da manhã, estacionamento, conforto.

Cons:

O chuveiro estava difícil de abrir, e depois que abriu, foi difícil fechar, por isso ficou pingando. Avisei no checkout e a recepção me agradeceu.

2026-05-18 • via Nuitee
M
Mih Cristina • solo_traveller • br
10
Pros:

Quarto nuitooo espaçoso sem palavras ameiii 🥰

Cons:

A Televisão deixou a desejar, pegou poucos canais 😪

2026-05-18 • via Nuitee
M
Matheus Victor de • couple • br
9
Pros:

Tudo

Cons:

Ar condicionado nao funcionava

2026-05-18 • via Nuitee
V
vagnx • solo_traveller • br
10
2026-05-12 • via Nuitee
E
Emerson • solo_traveller • br
10
2026-05-11 • via Nuitee
U
U.Spengler • family_with_children • de
8
2026-05-11 • via Nuitee
A
Alessandro • solo_traveller • br
10
2026-05-10 • via Nuitee
H
Hugo • couple • br
8
2026-05-10 • via Nuitee