Holiday Inn & Suites Chattanooga by IHG

Hotels
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Holiday Inn Hotels & Resorts
8.6 (880 reviews)
434 Chestnut Street , Chattanooga , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Insects found in room
High additional charges

Categories

Cleanliness
8.48
Some issues with insects found in the room and cleaning concerns.
Service
9.45
Many positive mentions of friendly staff, though there were isolated issues with valet service.
Location
9.49
Great location, within walking distance of downtown attractions.
Room Quality
8.44
Rooms met expectations but had some issues like uncomfortable toilets.
Amenities
7.97
Pool and outside sitting area were closed; breakfast was not included.
Value for Money
7.93
Perceived as expensive with extra charges for parking and breakfast.
Food and Beverage
7.98
Breakfast options are not complimentary and considered pricey.
Overall Experience
9.05
Overall, guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:33

Property Description

Convenient Downtown Location
This Holiday Inn Hotel & Suites Chattanooga is ideally situated in downtown Chattanooga, just a short walk from popular attractions like the Tennessee Aquarium and the Creative Discovery Museum.

Deluxe Amenities and Dining Options
Enjoy complimentary WiFi, an indoor pool, and a sundeck during your stay. Indulge in delicious meals at the Rodizio Brazilian Steakhouse, offering a premium breakfast buffet and churrascaria-style grilled meats for lunch and dinner.

Comfort and Convenience
Relax in well-equipped rooms featuring flat-screen TVs, coffee machines, and modern en suite bathrooms. Take advantage of the fitness center, meeting facilities, and free city-wide shuttle service for a stress-free stay.

Book now for a memorable experience at the Holiday Inn Hotel & Suites Chattanooga!

Important information:

Please note that self-parking is not available on site. Oversize vehicles and trailers are prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 23 per day.

Location

Guest Reviews

8.6
Based on 880 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 7.97
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 9.05
D
David • family_with_children • us
5
I wouldn’t stay at this property again.
Pros:

The location was great

Cons:

The AC vent lines were condensing over the breakfast area and dripping on the tables/food. The Valet staff were incredibly rude!

2026-06-13 • via Nuitee
M
Michel • solo_traveller • il
9
Pros:

The hotel is clean and tidy. The staff is kind and smiling. They came to clean the room every day. And the location is excellent.

Cons:

I didn't like the breakfast. No vegetables at all, bread not fresh, no normal coffee, in short, there is a lot to improve. We ate there the first day and didn't go the rest of the days.

2026-06-12 • via Nuitee
N
Neeley • family_with_children • us
9
Perfect location for a weekend getaway downtown Chatty
Pros:

Within walking distance of everything downtown which was ideal for our weekend getaway

Cons:

Everything was great

2026-06-09 • via Nuitee
S
Steven • extended_group • us
10
2026-06-09 • via Nuitee
M
Maria • couple • us
8
2026-06-07 • via Nuitee
B
Brandon • couple • us
7
It was great staff was amazing and nice clean room.
Pros:

I don't like that u don't have a parking lot that u don't have to pay for.

Cons:

A free parking lot.

2026-06-03 • via Nuitee
P
Peter • couple • us
9
Pros:

Great location and friendly staff

Cons:

Breakfast was way overpriced!

2026-06-01 • via Nuitee
C
Chevelle • couple • us
8
It was not excellent but fair
Pros:

Location

Cons:

Housekeeping

2026-05-26 • via Nuitee
S
Susan • extended_group • us
10
2026-05-16 • via Nuitee
S
Shauntay • solo_traveller • us
9
2026-05-14 • via Nuitee
L
Lauren • couple • us
8
2026-05-12 • via Nuitee
H
Helmut • extended_group • de
7
2026-05-02 • via Nuitee
D
Drummer • solo_traveller • us
10
2026-04-14 • via Nuitee
T
Taniqua • family_with_children • us
7
Pros:

The staffs were awesome

Cons:

The bathroom was horrible the top was broken and ice machine wasn’t working

2026-04-13 • via Nuitee
C
Caleb • solo_traveller • us
10
2026-04-08 • via Nuitee
L
Laura • family_with_children • us
9
My stay was comfortable and my view was beautiful.
Pros:

The property was clean. And the staff was friendly and helpful.

Cons:

Parking was hard to figure out.

2026-04-05 • via Nuitee
S
Shantina • family_with_children • us
10
Pros:

Walk away from everything

Cons:

Everything was great

2026-04-05 • via Nuitee
P
Paul • couple • us
8
2026-04-05 • via Nuitee
J
Joseph • family_with_children • ie
9
2026-04-04 • via Nuitee
N
Nicki • couple • gb
6
Short stay in Chattanooga
Pros:

Location was convenient.

Cons:

Parking was extra at $25/night. Bedroom was small. Room smelt stale if A/ C was not on, and too noisy with A/c is on.

2026-03-30 • via Nuitee