Hyatt Place Washington DC/National Mall

Hotels
Hyatt Place
8.2 (412 reviews)
400 E Street SW, Washington, District of Columbia, 20024 , Washington , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Poor operational handling
Noisy AC in some rooms

Categories

Cleanliness
7.95
Hotel looks new and clean, which suggests good cleanliness.
Service
7.45
Operational handling was poor as a reservation was canceled without notice.
Location
8.95
Excellent location within walking distance to metro and attractions.
Room Quality
8.45
Comfortable room but some noise issues from the AC system.
Amenities
7.95
Amenities included a gym and laundry, which is acceptable for the stay.
Value for Money
8.25
Good value considering the central location and included breakfast.
Food and Beverage
8.45
Breakfast selection was good with plenty of options.
Overall Experience
8.15
Overall a mixed experience with some positives but significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:58

Property Description

Welcome to Hyatt Place Washington DC/National Mall, your perfect home base for exploring the heart of our nation’s capital.

Recreational Oasis
Dive into relaxation at our outdoor pool or energize yourself in our 24-hour fitness center. Whatever your preference, we have the amenities to help you unwind or get active.

Dine in Style
Savor delicious American cuisine at CityBar DC or enjoy a cozy coffee at our café. With two restaurants and two bars/lounges, dining options are plentiful to please every palate.

Convenient and Comfortable Stay
Our 214 air-conditioned rooms feature modern conveniences like free Wi-Fi, refrigerators, and designer toiletries – all designed to make your stay as enjoyable as possible. Plus, we offer spacious meeting facilities, perfect for your events.

Don’t miss out—book your stay at Hyatt Place Washington DC/National Mall today!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 50

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 412 reviews
Cleanliness: 7.95
Service: 7.45
Location: 8.95
Room Quality: 8.45
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.15
4
466dbe NONE
8
Location, location, location
Pros:

Good downtown spot but not noisy or traffic heavy. Very Close to many sites especially national mall, close to subway system and other points of interest.

2026-05-19 via Tripadvisor
E
Eramsey91011 NONE
8
Great value!
Pros:

We had a great stay! The location is within walking distance to two metro stations, it was a quiet hotel and the free breakfast was decent. The room was clean and hotel staff were friendly and responded to our needs quickly.

2026-05-13 via Tripadvisor
C
cmariet11 NONE Austin, Texas
10
Great family hotel
Pros:

Great location to all the major sites in DC! Loved the walkability of the location. Breakfast was a huge perk and yummy, very helpful to eat at the hotel before heading out for the day. Our family of 6 had connecting rooms and were very pleased with the accommodations. Definitely recommend Hyatt Place National Mall to anyone who wants the perfect location for their DC vacation.

2026-04-29 via Tripadvisor
M
mrrussellcoight Family Adelaide, Greater Adelaide, South Australia
8
Central location
Pros:

Hotel within a 10-minute walk to DC Wharf, offering plenty of dining options, and also less than 10 minutes on foot to the National Mall.

It was quite expensive for a family of four, at just under $400 AUD per night. As were the other options near the Mall.

However, breakfast was included, which was a convenient way to start each day.

The hotel was clean, with daily housekeeping, and overall it was a pleasant stay.

2026-04-26 via Tripadvisor
1
119charism NONE
10
Overall great stay and great location!
Pros:

I came in late after a delayed flight and the evening supervisor provided me a nice room and answered all of my questions and requests kindly and thoroughly.

2026-04-18 via Tripadvisor
G
gingero690 NONE
10
It was pleasant walking around.
Pros:

We enjoyed our stay it was very pleasant to be able to walk around and just see friendly people lots of foot traffic. Nice places to eat close by that weren’t too expensive.

2026-04-14 via Tripadvisor
S
sameerc476 NONE
6
Good location, but not worth the elevated holiday price
Pros:

We stayed here over Easter weekend, and because prices were elevated for the holiday, I did not feel the hotel was worth what we paid. At a meaningfully lower rate, I could see it being a more reasonable option, but at holiday pricing it felt underwhelming.

One thing to know is that the lobby is on the third floor, which makes the arrival experience a bit odd. The main entrance of the hotel was unattended when we arrived, so it did not feel especially welcoming or polished.

The hotel has clearly had some renovations, and there are areas that look updated, but overall it still feels pretty dated. The refreshed parts do not fully overcome the age of the property.

Breakfast was convenient and nice to have, especially when traveling with family, but it was nothing special. It got the job done, but it was not a highlight of the stay.

Overall, the location is useful for sightseeing, but the hotel did not deliver enough in terms of comfort, atmosphere, or service to justify the elevated holiday rate.

2026-04-07 via Tripadvisor
M
MargieZMazurek NONE Baltimore, Maryland
10
Great overnight stay in D.C.
Pros:

Great overnight stay in D.C., excellent location in walking distance of The Wharf, Tidal Basin, the Capitol and many other local destinations. Property was clean and bright, and staff was friendly and helpful.

2026-04-06 via Tripadvisor
P
peaceypz NONE
8
Great location, great value, staffs lack of proper training
Pros:

No Chrome cast in the room but employees don't know, valet service is subpar, couldn't provide the correct procedure and put many scratches on the car

2026-03-31 via Tripadvisor
M
mcmahaak Business Avon, Ohio
10
Great Experience!
Pros:

I highly recommend Hyatt Place when traveling to DC. The rooms were clean, there was not excessive noise during the night, the value was awesome, and the location was perfect!

2026-03-30 via Tripadvisor
R
R5NWjenniferm NONE Dallas, Texas
2
Reservation cancelled 2 hours prior to check in
Pros:

This hotel cancelled our reservation and notified me via email 2 hours prior to check in. The hotel overbooked rooms and was not able to confirm that a new hotel had been booked until I arrived in DC and was able to speak to someone at the front desk. While Hyatt did move us to the Residence Inn and offer us $300 off our total hotel bill and one free dinner, this is completely unacceptable and I will not stay with Hyatt again. At the very least, notify me earlier than 2 hours prior to arrival time so that I can receive a full refund and make my own arrangements.

2026-03-29 via Tripadvisor
N
N7006UVlynns NONE
10
Fun weekend with granddaughter
Pros:

We stayed in the suite room very nice and spacious. Walk to museums is about 15 minutes. And don't miss dining down at The Wharf tons of restaurants.

2026-03-28 via Tripadvisor
A
ASAPAndrea10 NONE Castle Rock, Colorado
8
Great DC Location
Pros:

Great location for visiting the Museum of the Bible (located just a couple blocks away) and central to many other landmarks.

2026-03-23 via Tripadvisor
T
T5562YJtarah NONE
10
Amazing!
Pros:

Hyatt Place was the best hotel. It had a nice room that was clean and very close to places we wanted to visit. The staff was friendly and the breakfast was delicious.

2026-03-22 via Tripadvisor
W
W2718MCedgarm NONE
10
Hyatt with home feeling. Great for kiddos.
Pros:

Location, location, location. This Hyatt is on prime location with walking distances to museums and monuments. Restaurant has a top notch view and service. Room is comfortable with a nice view and a super relaxing shower. Warm water and good water pressure. Good for relaxing after a long day walk.

2026-03-17 via Tripadvisor
D
D9047DLmarkh Couples Dover, New Hampshire
10
Great hotel. Great location.
Pros:

We were in DC for a short vacation. The Hyatt is located in close proximity to the Mall and Wharf. We opted for the king bed suite which allowed me a place to enjoy my early mornings while my wife slept in. The room was spacious, comfortable and quiet. The staff were all kind and courteous. We had one little glitch with the living room TV not working that took a couple of days to resolve.

2026-03-14 via Tripadvisor
F
F6371PBtravism NONE
10
Perfect place for easy touring
Pros:

Always an incredible stay at the Hyatt in DC. We have stayed here multiple times and is thr only place we stay when traveling to DC.

2026-02-27 via Tripadvisor
M
mcusack NONE
10
Great option to stay at for a visit to the Museum of the Bible.
Pros:

This is where we stay every time we go to visit the Museum of the Bible. It is very close by and the hotel is pleasant, clean and has excellent staff.

2026-02-27 via Tripadvisor
T
Trip20652121495 NONE
10
Excellent stay!
Pros:

I think everything was excellent from start to finish. I genuinely can’t think of a single aspect of my stay that fell short of outstanding. The accommodations were spotless, comfortable, and thoughtfully maintained, making it easy to relax and feel at home. Every detail seemed well cared for, from the cleanliness of the room to the overall atmosphere of the property.

2026-02-22 via Tripadvisor
T
TFordGirl Family
10
Nice Hyatt
Pros:

Very nice hotel. Clean room
No problems at all
Good area

2026-02-20 via Tripadvisor