Hotel Spa Termes Carlemany

Hotels
8.5 (3050 reviews)
Avenida Carlemany, 4. Escaldes - Engordany , Andorra la Vella , ad

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable rooms
Good location
Cons:
Parking issues
Noise at night
Inconsistent room service

Categories

Cleanliness
8
Most reviews mention overall cleanliness as good, but some suggest areas for improvement.
Service
9
General sentiment is very positive, with many highlighting kindness and helpfulness from staff.
Location
8.5
Location is frequently praised for its proximity to attractions and overall convenience.
Room Quality
8.5
Rooms are often described as comfortable and well-appointed.
Amenities
9
Facilities are reported to be excellent, including spa and wellness offerings.
Value for Money
8
Mixed feelings expressed about value, but overall considered decent for the experience.
Food and Beverage
8.5
Food quality is generally praised, though some reviewers had minor complaints.
Overall Experience
8.5
Most guests express satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:29

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our excellent spa facility with a hot tub, sauna, and Turkish bath. Rejuvenate your body and mind during your stay.

Charming Bedrooms and Hot Spring Water Baths
Experience comfort in our charming bedrooms equipped with modern amenities such as flat-screen TVs and air conditioning. Unwind in the hot spring water baths for the ultimate relaxation.

Dining and Recreation Options
Savor delicious meals at our on-site restaurant and socialize over drinks at the bar. Stay active in the fitness suite and pamper yourself with massages and treatments at the spa.

Book your stay at Hotel Spa Termes Carlemany for a perfect blend of luxury and relaxation.

Important information:

Please note that the outdoor pool is only open from June 20th to August 31st.

Please note that the parking is available subject to availability.

When booking half-board, please note that drinks are not included.

There is a surcharge for the spa of 2 EUR per person.

Please note that reservations of 5 or more rooms may have special conditions and that for reservations of 7 or more nights, different conditions may apply.

Please note that Room prices are calculated based on the number of people appearing in the reservation and not on their maximum occupancy. If more guests eventually stay, this will incur an additional fee.

La piscina abrirá el próximo 13 de junio y cerrará el 30 de agosto. El horario es de 10 am a 8 pm (excepto dias de lluvia)Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, May 21, 2026 until Fri, Jun 12, 2026
Swimming pool: Closed from Mon, Aug 31, 2026 until Thu, Jun 10, 2027
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALV

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3050 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
S
Sergejs couple lv
10
2026-05-22 via Nuitee
M
Marie claude couple fr
8
Très bien
Pros:

Propre bon accueil

Cons:

Spa en réparation dommage

2026-05-22 via Nuitee
B
Basile solo_traveller fr
10
Parfait
Pros:

Splendide hôtel
Le personnel son génial franchement je recommande vraiment.
Un petit coucou et beaucoup de remerciement a la responsable du spa et massage❤️ elle est vraiment très gentille et à l'écoute.
La chambre était magnifique franchement une pépite

Cons:

Les restaurants franchement j'étais un peu déçu car il n'y avait pas beaucoup de choix.
J'aurai préféré un buffet a volonté avec des produits locaux

2026-05-21 via Nuitee
M
Marta couple es
8
2026-05-21 via Nuitee
F
FonfriaZ couple es
7
Bien ubicado
Pros:

El parking es cercano y está bien ubicado para pasar un día en Andorra la Vella. El desayuno también está bien y el personal siempre es muy amable.

Cons:

Creo que los precios últimamente son muy elevados para lo que ofrece el Hotel. Vamos cada año y creo que cada vez nos dan habitaciones más pequeñas y 'justas'

2026-05-21 via Nuitee
M
Manuel solo_traveller es
10
Cons:

Calor, mucho calor... Y el aire acondicionado funciona poco...

2026-05-21 via Nuitee
L
Lorena family_with_children es
9
Buen sitio para hospedarte
Pros:

El spa es pequeño, pero como solo dejan pasar a 4 personas es como si estuvieras en un spa privado.

Cons:

No hay zonas para aparcar cercanas y el parking del hotel es algo caro

2026-05-20 via Nuitee
F
Fatima couple fr
9
Pros:

Bien et spacieux

Cons:

Un peu loin du centre

2026-05-19 via Nuitee
M
MARCEL-ALAIN family_with_children fr
9
un gros ceour pour dire que c est dans ma liste pour revenir
Pros:

le confort mise a disposition l orientation géographique de la chambre les placards le petit frigo vu que le jour du départ dommage l assortiment de thé et tisanes

2026-05-18 via Nuitee
J
javier solo_traveller es
8
2026-05-18 via Nuitee
D
daniel couple fr
9
Pros:

le cadre des locaux et la souplesse du personnel

Cons:

la souplesse des matelas et oreillers de literie
mettre une lumière plus douce ou réglable en salle de bain
des fenêtres mieux insonorisées

2026-05-18 via Nuitee
J
Julien solo_traveller fr
9
Pros:

Tout

Cons:

Rien

2026-05-18 via Nuitee
V
Vincenzo solo_traveller it
10
Pros:

Tutto!

2026-05-18 via Nuitee
U
Ursu couple gb
5
Tranzit
Pros:

Micul dejun foarte slab si fara nici o posibilitate de a alege altceva

Cons:

Nu am ce obiecta referitor la cazare, însă mâncarea lasă de dorit

2026-05-18 via Nuitee
A
astrid solo_traveller fr
9
Pros:

Chambre spacieuse et très agréable
Bien équipée avec option bains à remous

2026-05-17 via Nuitee
R
Ramón couple es
4
No repetirem. L'spa no és el que sembla.
Pros:

Hi ha la zona comercial i un restaurant a prop molt bo (La Llotja)

Cons:

L'spa. L'encarregada d'aquest servei és molt desagradable. No té piscina. L'aparcament està una mica lluny i és complicat l'accés (en un hotel del grup que és tancat fora de temporada alta)

2026-05-17 via Nuitee
K
Keo-Vanda solo_traveller fr
9
2026-05-17 via Nuitee
P
Patricia family_with_children es
10
Pros:

La atención del personal y lo limpio que estaba
También está muy bien situado y despertar escuchando el río es un lujo

2026-05-17 via Nuitee
R
ROSTAING couple fr
8
2026-05-16 via Nuitee
M
Monique couple fr
10
Très bien
2026-05-15 via Nuitee