Hotel Spa Termes Carlemany

Hotels
8.5 (3097 reviews)
Avenida Carlemany, 4. Escaldes - Engordany , Andorra la Vella , ad

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Comfortable rooms
Good location
Cons:
Parking issues
Noise at night
Inconsistent room service

Categories

Cleanliness
8
Most reviews mention overall cleanliness as good, but some suggest areas for improvement.
Service
9
General sentiment is very positive, with many highlighting kindness and helpfulness from staff.
Location
8.5
Location is frequently praised for its proximity to attractions and overall convenience.
Room Quality
8.5
Rooms are often described as comfortable and well-appointed.
Amenities
9
Facilities are reported to be excellent, including spa and wellness offerings.
Value for Money
8
Mixed feelings expressed about value, but overall considered decent for the experience.
Food and Beverage
8.5
Food quality is generally praised, though some reviewers had minor complaints.
Overall Experience
8.5
Most guests express satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:29

Property Description

Luxurious Spa Facilities
Indulge in relaxation at our excellent spa facility with a hot tub, sauna, and Turkish bath. Rejuvenate your body and mind during your stay.

Charming Bedrooms and Hot Spring Water Baths
Experience comfort in our charming bedrooms equipped with modern amenities such as flat-screen TVs and air conditioning. Unwind in the hot spring water baths for the ultimate relaxation.

Dining and Recreation Options
Savor delicious meals at our on-site restaurant and socialize over drinks at the bar. Stay active in the fitness suite and pamper yourself with massages and treatments at the spa.

Book your stay at Hotel Spa Termes Carlemany for a perfect blend of luxury and relaxation.

Important information:

Please note that the outdoor pool is only open from June 20th to August 31st.

Please note that the parking is available subject to availability.

When booking half-board, please note that drinks are not included.

There is a surcharge for the spa of 2 EUR per person.

Please note that reservations of 5 or more rooms may have special conditions and that for reservations of 7 or more nights, different conditions may apply.

Please note that Room prices are calculated based on the number of people appearing in the reservation and not on their maximum occupancy. If more guests eventually stay, this will incur an additional fee.

La piscina abrirá el próximo 13 de junio y cerrará el 30 de agosto. El horario es de 10 am a 8 pm (excepto dias de lluvia)Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, May 21, 2026 until Fri, Jun 12, 2026
Swimming pool: Closed from Mon, Aug 31, 2026 until Thu, Jun 10, 2027
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALV

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3097 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8.5
Amenities: 9
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8.5
M
Miguel • solo_traveller • es
10
2026-06-13 • via Nuitee
T
Tony • couple • gb
9
Wonderful hotel , nothing to complain about , spot on
Pros:

Breakfast superb, hotel location ok, the staff were exceptional,

Cons:

Everything was good

2026-06-13 • via Nuitee
F
FLORICICA • family_with_children • es
8
2026-06-12 • via Nuitee
F
FRANCISCO • couple • es
2
Booking no revisa para nada lo que ofrece. Y el hotel es una verdadera mentira
Pros:

Es un descampado con una rampa de subida para 4x4

Cons:

El hotel es muy antiguo . Las moquetas tienen mucho luto y las habitaciones son muy pequeñas. En el anuncio ponen las fotos de las suites y luego te encuentras un verdadero desastre

2026-06-12 • via Nuitee
M
Miquel • solo_traveller • es
8
2026-06-11 • via Nuitee
N
Nacho • solo_traveller • es
10
2026-06-11 • via Nuitee
F
Fina • couple • es
9
De Lujo
Pros:

La ubicación, a las afueras pero cerca del centro, el spa, Eric el masajista fue excelente, el restaurante con productos de temporada y la cocina riquísima

Cons:

No hay nada que no me gustara

2026-06-11 • via Nuitee
M
mohamed • solo_traveller • es
10
2026-06-11 • via Nuitee
P
Peralta • solo_traveller • es
9
Pros:

La habitación y el personal sobretodo

Cons:

Balcon pequeño

2026-06-10 • via Nuitee
A
Alex • solo_traveller • cr
9
You should book @ Carlemany
Pros:

Espero que booking pueda arreglar el problema del parking, solo añadiendo dos palabras,
"parking de pago"
Si hago una busqueda en booking con parking, espero que este sea gratuito. No espero un cargo adicional. Es la segunda vez que me pasa esto durante este viaje. Booking please address this issue. Mas sin embargo el personal, Matias y Luzmila hicieron que mi estancia fuera estupenda. En todo momento colaboraron, fueron amables, sinpátic@s y estupend@s
Incluso el parking de mi moto, fue una cortesía.
Volvería con los ojos cerrados, que calidad de personas tienen at the front desk.
Espero que más personas hagan sus reviews y ojalá subamos el "rating" entre TOD@S
Saludos chic@s.

Cons:

Todo me gusto

2026-06-10 • via Nuitee
O
Oliver • couple • de
10
2026-06-10 • via Nuitee
R
Ricardo • solo_traveller • es
4
2026-06-09 • via Nuitee
A
Adela • couple • es
7
Cons:

Els coixins son molt incomodes i el matalas massa dur

2026-06-08 • via Nuitee
W
Wolfgang • couple • de
8
2026-06-08 • via Nuitee
S
Silvia • couple • es
10
Fantàstic hotel!
2026-06-08 • via Nuitee
A
Angela • couple • ch
5
Manque de serviabilité du personnel .
Pros:

Belle suite

Cons:

La champagne rendu après l’heure prévue chaud et la demande de la décoration romantique dans la suite qui n’a pas ete faite, concernant le parking réservé payant étais occupé par un autre véhicule.

2026-06-08 • via Nuitee
P
Pascal • couple • fr
6
Dommage que le parking soit payant et cher
2026-06-07 • via Nuitee
O
Ocampo • solo_traveller • es
8
Pros:

Muy bien todo. El hotel muy bien comunicado con el centro y en general todo muy bien gracias

2026-06-07 • via Nuitee
M
maria cinta • couple • es
10
Surts renovat de cos i ànima
Pros:

El servei, els banys termals i els tractaments corporals

Cons:

Tot està bé, però abans tenien un esmorzar amb embotits andorrans, puding de chia…. Coses diferents a altres hotels, tot i això hi ha un carret on fan les truites al moment que està molt bé

2026-06-06 • via Nuitee
O
OneKe • couple • es
10
Nos gustó la sala de spa barata por 4 euros, y también pedimos para masaje que nos hizo un chico y u
Pros:

Nos gustó la sala de spa barata por 4 euros, y también pedimos para masaje que nos hizo un chico y una chica

Cons:

Parking un poco poco intuitivo no sabíamos de antes donde dejar el coche temporalmente

2026-06-06 • via Nuitee