Club Wyndham La Cascada

A lot of my negative is due to a ridiculous corporate policy that wasn't clearly communicated ever, but also because the La Cascada staff only communicated with us about this policy as we were already on the way down from Dallas to San Antonio. By waiting until the last minute like that they ruined the vacation.

I think I might have given this resort a 2 star rating shortly after we bought into their Discovery program in August 2025. So my review of this resort in particular is because of the sales program that takes place at this resort. I'm downgrading them because we had one more unpleasant surprise today as we were driving down from our home near Dallas to spend the next three nights at the La Cascada Resort in San Antonio. And while that's partly a screw up on the part of the La Cascada staff it also can even more be blamed on the corporate sales staff at this resort here in Williamsburg.
The bottom line is between the two of them they pretty much ruined the one free day we had of our four nights in San Antonio. Here is how that happened.

The sales people at another resort didn't tell us when we bought last August that at least at La Cascada and I presume at all the resorts, Discovery members have to spend part of their stay attending YET another meeting that includes a tour of the resort. I'm sure it also includes an attempt to upsell.

To make matters worse the La Cascada people also neglected to tell us that when they called last week to go over our reservation. No, they waited until this afternoon when we were already on our way down from the Dallas area to tell us that.

Problem is we are on a very tight schedule, because as we told them when they called last week, this is a working vacation. We will be spending the late afternoon and early evening hours tomorrow in Schertz, Texas about a 35 to 45 minute drive from here setting up a trade show. Then we will be spending all day Saturday selling at the trade show.

This particular show we have the added burden of needing to be back in Fort Worth before 2 p.m. Sunday for activities with our grandchildren.

So, that means we would have had tomorrow morning and early afternoon exploring San Antonio. But because of the corporate policy that's not what we will do. Instead we will hang out here until 11 a.m., then get bored to tears by whatever they're going to pull tomorrow and then walk out on them at noon. And then we will have just enough time to eat lunch somewhere before we go to Schertz. We would have been better off getting the hotel in Schertz that the trade show has a group rate for!

We are absolutely disgusted by this company, I wish I could give less than zero stars! When my
husband and I were sold this timeshare, the salesperson was deceiving and dishonest. When
he noticed that we were wearing crosses, he pulled out a bible and started trying to tie the bible
to timeshares. He then lied to us, telling us we could cancel ANY TIME we wanted to, but we
later found out this wasn’t true. It’s one thing to be a shady dishonest company, but to insult our
faith? Despicable. We have been trying to reach them for MONTHS and nobody will call or write
us back. If anybody reading this is thinking about buying a timeshare- DONT DO IT!!!! Especially
not through Wyndham.

Excellent building and location. Their time share sales is VERY aggressive. We accepted their 3rd request with us receiving a $100 gift card. After a brief visit up front, they said we can leave and not receive the promised gift. We are a little angry about this as we changed our plans to attend the meeting

The staff is extremely helpful and the parking staff is also extremely fast getting your car in and out. The resort is lovely. I would definitely come back here in the future with my family. The place is very clean. The city is full of life and it’s beautiful. The location is amazing, right in the center of the city and everywhere is walking distance. So you don’t have to go look for parking anywhere else and waste more money on it.

Above and beyond and well above accommodations . Definitely would recommend highly ! It feels more a like a luxury apartment to me !

Convenient location with walking distance to most places we wanted to see and eat!!! Staff were amazing!

La Cascada is located close enough to the River Walk to walk most places and also has a shuttle if needed. Staff was very friendly and helpful.

We were very satisfied with the room and the full kitchen. Our stay was enhanced because of the flexibility of the resort to accommodate our needs. Very centrally located and easy to find things to do. The staff was always ready to help.

As a frequent visitor to this resort it has become a favorite for our family. Close enough to riverwalk, market square, king William area and more. Staff is friendly and accommodating and rooms are spacious and comfortable. Looking forward to our next visit.

Great Experience! Front desk was exceptional. Unit has a balcony and also was exceptional. Bed was comfortable.

Highly recommended resort. Very friendly courteous staff. Very clean suites. Free Margaritas several days a week.

My husband and I really enjoyed our stay at Club Wyndham La Cascada. The staff was very friendly from the time we arrived. They understood that we had a busy schedule and didn’t continually try to get us to schedule a meeting. Our rooms were large, comfortable and provided all we needed for a relaxing stay. The location on the Riverwalk is a great location to walk into downtown or to Southtown. Head to Southtown for excellent non-chain restaurants and bar options.

My family and I had a lovely weekend. The view from my balcony was so beautiful and very peaceful. Overall wonderful stay!

Place was very nice the staff was amazingly helpful the only complaint/ issue I had was if ever came back I would make sure and ask for a room that is not over the dumpsters in the alley way as the trash trucks coming in the morning are VERY noisy.

Cancelled my reservations 1 hour before we were to arrive. Leaving us scrambling to find a new place to stay. We traveled from Indiana to Texas and got a text on the airplane of the situation. They overbooked and we suffered. Had our reservations for 7 weeks. So much stress to start a vacation.

Hotel room was nice and clean. We were placed over the parking lot for a week stay and the noise drove us crazy. We asked for another room but they weren't to concerned with the request. Not a lot to do at the hotel, wanted to play corn hole being from the south but they were very worn and needed to be replaced. Good location and they did offer a shuttle. The staff overall were pleasant.

Great property

Loved the pool and within walking distance to several attractions. It was also nice to have a kitchen.