Silk Path Boutique Hanoi

Hotels
9.8 (1272 reviews)
21 Hang Khay, Hoan Kiem , Hanoi , VN
+84 24 3938 5555

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
None mentioned

Categories

Cleanliness
9.86
Rooms were clean and well-maintained as highlighted in several reviews.
Service
10
Staff is friendly, helpful, and provides exceptional service based on multiple positive mentions.
Location
10
Convenient location noted in many reviews, close to major attractions.
Room Quality
9.86
Rooms described as comfortable, beautiful, and well-appointed.
Amenities
9.36
Amenities are good but not extensively detailed in reviews.
Value for Money
9.56
Good value for money indicated by several guests in their reviews.
Food and Beverage
9.76
Food quality praised as top-notch and delicious in several reviews.
Overall Experience
10
Guests overall expressed a very satisfied experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:41

Property Description

Stunning Lake Views and Central Location

Silk Path Boutique Hanoi offers a prime location in Hanoi's Old Quarter, overlooking the picturesque Hoan Kiem Lake. Each room is elegantly furnished and features modern amenities, including a flat-screen TV and a private bathroom with complimentary toiletries.

Convenient Facilities and Services

Guests can unwind at the on-site bar or seek assistance from the 24-hour front desk. The hotel's attentive staff ensures a comfortable stay for every guest, catering to their needs promptly.

Exclusive Dining Experience at Bellevue Café

Indulge in a culinary journey at Bellevue Café on the 9th floor, open on weekends. Savor delectable dishes while enjoying panoramic views of the city.

Book now to experience luxury and convenience at Silk Path Boutique Hanoi!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.8
Based on 1272 reviews
Cleanliness: 9.86
Service: 10
Location: 10
Room Quality: 9.86
Amenities: 9.36
Value for Money: 9.56
Food and Beverage: 9.76
Overall Experience: 10
J
Jane • couple • au
10
I loved all the staff couldn’t do enough for you
Pros:

Great location. Hotel beautiful.

Cons:

Butter at breakfast was too hard to spread.

2026-10-24 • via Nuitee
M
Michael • family_with_children • gb
9
Pros:

Service, location, breakfast

Cons:

View wasn't great, so upgrading to a window room not really worthwhile

2026-10-24 • via Nuitee
N
Nick • couple • gb
9
Overall v good
Pros:

On arrival 20 October the 2 ladies behind reception were incredibly helpful and professional. Breakfast was of a high standard served in an exemplary fashion by the staff.

Cons:

There was a long term whining sound around the hotel maybe to do with the air conditioning system.

2026-10-22 • via Nuitee
B
berkowitz • solo_traveller • us
10
Pros:

Rooms were lovely, staff was incredible and breakfast was wonderful not one negative thing to say

2026-10-20 • via Nuitee
P
Patsalin • couple • th
9
2026-10-17 • via Nuitee
H
Honor • solo_traveller • nz
3
Nice hotel, poor service
Pros:

Nice hotel

Cons:

Contradictory in room information and poor service from the front of house staff and concierge.

The in room information lists a restaurant on site open till 11pm. When I went down to ask about it just after 9pm I was informed it was already closed.

I needed help organising transport to the airport, and asked for help the evening before. This was important because due to the local festivities the road outside the hotel was closed and it wasn’t clear how to arrange a pick up by Grab or taxi. I used this hotel because they explicitly advertise an airport transport service.

The hotel staff just said their car service was unavailable and they could not help. When I asked them if there was anything they do to help or advise, they simply repeated that their car service was unavailable. Pretty poor. They could have suggested booking Grab and getting it to come to an alternative address and helping me find it with my luggage, but they just outright refused to help.

I wouldn’t stay at this hotel, or the brand, again.

2026-10-12 • via Nuitee
L
Luis • couple • us
10
2026-10-11 • via Nuitee
G
Gail • solo_traveller • us
10
2026-10-10 • via Nuitee
S
Susan • couple • au
10
This property is pure luxury.
Pros:

This property is pure luxury. From the rooms, the view, spa, pool, restaurants, exceptional breakfast, and super friendly and attentive staff.

Cons:

It was all fabulous.

2026-10-10 • via Nuitee
C
Calvin • solo_traveller • tw
8
CO值很好
Pros:

人員服務態度非常好

Cons:

房間沒有窗戶

2026-10-10 • via Nuitee
B
berkowitz • solo_traveller • us
10
2026-10-10 • via Nuitee
M
Marjorie • solo_traveller • us
10
Excellent location, welcoming staff
Pros:

Excellent location - exactly south of Hoan Kiem lake. Spacious room. Accommodated by vegan diet. Very accommodating staff. The coffee shop next door is lovely. You can purchase things there and have it charged to your room.

Cons:

Because dining space is limited you have to decide in advance the day before when you want breakfast and exactly what it is that you want. It allows the kitchen to prep the food in advance. While not a big deal, you just have to think about breakfast the day before.

2026-10-07 • via Nuitee
G
Gregory • solo_traveller • us
10
The place to stay in Hanoi
Pros:

Location, ammenities, cleanliness, and staff

Cons:

Nothing

2026-09-19 • via Nuitee
K
ky • couple • us
9
2026-09-18 • via Nuitee
A
Alliromaza • solo_traveller • au
10
Can't go wrong
Pros:

Staff were excellent. Room was comfortable. Hubby loved his cappuccino. Location was perfect. Genuinely enjoyed our short stay at Silk Path Boutique Hotel.

Cons:

NA

2026-09-17 • via Nuitee
P
praveen • solo_traveller • in
10
Pros:

Really the best location, right opposite the lake.We were there on a weekend so the streets were full of people. It was so lively. The rooms are just the right size and cleanliness was impeccable.The staff are genuinely courteous.Highly recommended.

2026-09-16 • via Nuitee
L
Lana • couple • be
9
Pros:

De kamer was ontzettend fijn en groot met een prachtig balkon met uitzicht op het meer. We hebben ons ontbijt in de kamer gevraagd, op die manier hebben we optimaal kunnen genieten van de kamer. Het personeel was ontzettend behulpzaam en vriendelijk.

Cons:

Niets.

2026-09-15 • via Nuitee
M
Madhavi • family_with_children • in
8
Excellent location, immaculately clean, lovely people.
Pros:

Its a superb location, right opposite the lake. The water puppet theatre, note coffee etc are within walking distance. It is a quiet neighbourhood and yet close to the Old quarters. Very easy to get transport. We took the lake facing room with a balcony, and loved it. The people are just amazing! Extremely helpful and kind, always smiling. Every morning someone turned up with a complimentary fruit platter. They even arranged for the transport to my next destination.

Cons:

The hotel is overall not as spacious as I thought it would be. The lake view was partially obstructed.

2026-09-13 • via Nuitee
J
Joyce Mwangama • solo_traveller • za
10
2026-09-08 • via Nuitee
S
Supan • couple • us
9
Love it
Pros:

Breakfast is great!

Cons:

A construction noise nearby

2026-09-04 • via Nuitee