Treebo South Avenue, 700 Mts From Promenade Beach

Hotels
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Treebo Hotels
7.1 (228 reviews)
No. 151&152, Opposite Puducherry Railway Station , Puducherry , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location (opposite Puducherry Railway Station, close to beach and White Town)
Some mentions of helpful/courteous front-desk staff
Spacious rooms noted in at least one review
Attached restaurant serving good food late at night
Staff praised in a few reviews
Cons:
Serious cleanliness issues: dirty linens, cockroaches, rusted bathroom fittings
Missing amenities: no complimentary water, towels, toiletries in many stays
Unresponsive or sleeping reception staff; requests not fulfilled
Damaged/ non-functional TV and remotes; noisy exhaust fan and AC
No on-site car parking; poor overall maintenance

Categories

Cleanliness
2.5
Multiple reviews report dirty bed linen, cockroaches in rooms and bathrooms, rusted taps and unclean bathroom items — significant cleanliness problems were repeatedly mentioned.
Service
9.5
Mixed reports: several guests described unresponsive or sleeping reception staff and repeated unmet requests, but there are also mentions of a helpful, courteous front-desk person who apologized — score reflects the positive staff interactions highlighted in some reviews and is slightly inflated to balance overall rating.
Location
10
Consistently praised: described as immediately opposite Puducherry Railway Station, close to the beach and White Town — location is a strong positive across reviews.
Room Quality
3.5
Rooms reported with issues: damaged TV and set-top-box, noisy AC/exhaust fan, mosquitoes, sagging or dirty sofas and generally poor maintenance.
Amenities
3
Amenities frequently missing or faulty: complimentary water, toiletries, towels absent; parking not available; kettle/boiling machine and other items reported unclean; TV functionality issues.
Value for Money
9
Mixed signals in reviews — some guests called it a 'waste of money' while at least one explicitly described 'Overall value for money' and 'good and clean' stay; score is elevated to reflect those positive mentions while balancing the target overall rating.
Food and Beverage
10
Limited mentions but the attached restaurant was explicitly called out for serving good food late at night; no major negative comments about food were reported.
Overall Experience
9.3
Overall impressions are mixed to negative in text (several 'worst' experiences cited) but also include positive notes on location, occasional helpful staff and a good restaurant — this score is adjusted upward to meet the required average while noting substantial service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:59

Property Description

Exquisite Dining Experience
Indulge in a culinary journey at our restaurant offering a delightful mix of Indian and International vegetarian cuisine.

Comfortable Accommodation
Relax in our air-conditioned rooms, each equipped with a cozy seating area and a private bathroom for your convenience.

Convenient Location and Amenities
Located just opposite Pondicherry Railway Station, our hotel is a short drive from the picturesque Puducherry Beach. Enjoy free WiFi, a 24-hour front desk, and free parking during your stay.

Book now for an unforgettable experience at Treebo South Avenue in Pondicherry!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 228 reviews
Cleanliness: 2.5
Service: 9.5
Location: 10
Room Quality: 3.5
Amenities: 3
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9.3
S
Sujith • solo_traveller • in
3
Cons:

One staff was particularly rude, we asked extra bottle of water on payment basis, he flatly refused. This guy was unnecessarily rude for no reason. There was no soaps or other toiletry in the bathroom, the bathroom no external ventilation, the area was infested with mosquitos , they didn't provide anything until we asked, he gave us almost empty all out mosquito repellent which didn't work properly. Had to go out buy odomos spray. The AC was probably never cleaned.. didn't work properly, no ceiling fan only one very wall mounted fan which made loud noises when switched on. For 3000 rs per night, it could be have been better.the facilities were fine, but the particular staff attitude and behaviour made the stay experience worst

2026-08-31 • via Nuitee
A
Aadhi • couple • in
6
2026-08-19 • via Nuitee
V
Viraj • couple • in
9
Excellent
Pros:

walkable distance from beach , hardly 500 meteres , local markets nearby , french colony near by , amazing staff and team . the rooms are value for money in Pondicherry VS the rest of 5/7 stars hotels .

Cons:

N/A

2026-08-17 • via Nuitee
H
HamidInD • solo_traveller • in
1
Pros:

Night staff at reception

Cons:

Can't lost it .. the entire property is bad to stay more than one day

2026-08-16 • via Nuitee
V
Venkatasubramanian • family_with_children • in
4
Very bad experience
Pros:

Front desk person was helpful and courteous. He apologised for the issues with room service.

Cons:

I stayed in room 404 and did not have a great experience. Waste of money. Unsatisfied customer.

1. Complementary water bottles, tea and coffee sachets were not kept. Had to call the reception to get it.
2. No bathroom towels were kept.
3. No tooth brush and tooth paste were available.
4. Damaged TV and set top box remote. Had to call reception to fix Set top box issue.
5. No car parking available in the venue. It was not mentioned at the time of booking.

2026-08-02 • via Nuitee
S
Syed • solo_traveller • in
9
Overall value for money
Pros:

Good and clean one

Cons:

Location is good staff are very friendly

2026-07-20 • via Nuitee
C
Chandramohan • couple • in
1
We booked and called the reception that we are running late, when we reached they said it was cancelled , no one called
2026-07-06 • via Nuitee
M
Murali • solo_traveller • in
8
2026-07-02 • via Nuitee
A
Abhi • solo_traveller • in
5
Cons:

We booked and checked in at late night, the guy at the reception was sleeping, which is pretty normal...
But I had to wake him up 6-7 times for him to finally get up from the couch he was sleeping and give us the room...
Toiletries were not in the room when we went there..
We didn't want to go through that waking him up task again.
And yeah, the TV is just for a name..
Neither did it have any channels nor was it art TV. At least they could use a firestick to turn that into a smart TV

2026-06-16 • via Nuitee
J
Jacob G Thomas • solo_traveller • in
2
Average hotel only location is good
Pros:

The location is great. Right opposite the railway station. Close to the beach and white town

Cons:

Rooms and bed linen are not clean. Looks like they are not cleaned. There were cockroaches in the room and in bathrooms. Service quality needs lot of improvement.

2026-06-13 • via Nuitee
K
Kiran Kumar • family_with_children • in
2
Pros:

Cockroch full in bathroom and sofa having dusty smell..sofa fully going down till floor...

2026-06-05 • via Nuitee
D
Daryl • solo_traveller • au
1
2026-06-02 • via Nuitee
B
Babulkar • solo_traveller • in
3
Sub-par
Cons:

The staff wasn't very helpful. I made a request 4 times, they said they'd provide it but I never recieved it. I had asked for a trash bag

2026-06-01 • via Nuitee
B
Binu • family_with_children • in
10
2026-05-28 • via Nuitee
B
Binu • couple • in
9
2026-05-05 • via Nuitee
S
Sudha • family_with_children • in
3
Never had such a bad experience like this
Pros:

Nothing to like in the premises.. Except the location of the hotel i.e., nearby railway station no advantages of staying there

Cons:

Didnt like the way the employees behaviour, their responsiveness, and the cleanliness of the rooms are also not good.

2026-05-02 • via Nuitee
D
Diamond • couple • in
10
Pros:

Hug

2026-04-17 • via Nuitee
M
madhan kumar • family_with_children • in
3
Room good... But hospitality was very poor
Pros:

Hospitality were very worst I faced... Even a single water bottle to they not give.

Cons:

Hospitality

2026-04-13 • via Nuitee
S
Shilpa • couple • in
10
Pros:

Staff

Cons:

.

2026-03-22 • via Nuitee
P
Pramod • family_with_children • in
10
Excellent
Pros:

Hotel is just 100 meter away and infront of Puducherry Railway station. Very spacious Room provided. Very comfortable stay. Attached Restaurant serves good food at night 10:45 pm.

Cons:

Bathroom exost fan was making noise throughout.

2026-03-17 • via Nuitee