The Zetter Marylebone

Hotels
9 (377 reviews)
28-30 Seymour Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy ambiance
Unique room designs
Cons:
Expensive food and beverage options
Cleanliness issues in some areas
Amenities lacking in the bathrooms

Categories

Cleanliness
8.73
The bathrooms had heating issues and one room was in the basement, which wasn't ideal.
Service
10
Staff were described as friendly and attentive, providing warm welcomes and good service.
Location
9.7
Many reviews highlighted the great location, perfect for shopping and central activities.
Room Quality
9.24
Rooms were noted as stunning, quirky, and cozy, although one review mentioned an undesirable basement room.
Amenities
8.69
Had some shortcomings such as lack of certain items in the bathroom and expensive breakfast.
Value for Money
8.22
Afternoon tea was considered extortionate for the quality offered.
Food and Beverage
7.68
Afternoon tea offerings were criticized for their value; breakfast viewed as overpriced.
Overall Experience
9.73
Overall, a satisfying experience with memorable aspects, despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:25

Property Description

Central Location near Oxford Street
The Zetter Marylebone is ideally situated just steps away from Oxford Street in central London, offering easy access to shopping, dining, and entertainment options. Hyde Park and Paddington Station are also conveniently close by, making it a perfect choice for both leisure and business travelers.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in the rooms at The Zetter Marylebone, featuring modern amenities such as flat-screen TVs, air conditioning, and private bathrooms with complimentary toiletries. Some rooms even offer a cozy seating area, perfect for relaxation after a day of exploring the city.

Delicious Continental Breakfast and Bar
Start your day right with a delicious continental breakfast served every morning at the property. Additionally, unwind and socialize at the hotel's bar while enjoying a variety of beverages. Perfect for guests looking to relax and mingle during their stay.

Book your stay at The Zetter Marylebone now for a memorable experience in the heart of London.

Important information:

For reservations booked with breakfast included, this will be a continental breakfast.

When booking more than 5 rooms different Terms & Conditions and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 377 reviews
Cleanliness: 8.73
Service: 10
Location: 9.7
Room Quality: 9.24
Amenities: 8.69
Value for Money: 8.22
Food and Beverage: 7.68
Overall Experience: 9.73
N
Nicola • solo_traveller • gb
10
2026-06-03 • via Nuitee
V
victoria • family_with_children • us
10
Pros:

The place is charming and beautiful. The staff are lovely. The area is beautiful.
One of my favorite reviews in London.

2026-06-02 • via Nuitee
J
John • solo_traveller • ie
10
Charming & welcoming stay in London
Pros:

I had a fantastic stay here. The hotel is charming and friendly, the food and drinks were really good. The highlight however was the staff, they were attentive, polite and incredibly helpful. I would definitely stay here again.

2026-05-26 • via Nuitee
L
Linda • family_with_children • nl
9
Erg comfortabel en plezierig
Pros:

Ontbijt was top, maar vooral is het de huiselijke sfeer en toch professionaliteit, die combi is fantastisch. Ik ga nooit meer naar een ander hotel in Londen denk ik.

Cons:

Ach, misschien een aparte douche in de badkamer, verder niets

2026-05-26 • via Nuitee
W
William • couple • ie
10
Just like home
Pros:

The staff were great and so helpful and welcoming.

2026-05-25 • via Nuitee
J
Joan • couple • ie
10
2026-05-25 • via Nuitee
M
Michelle • solo_traveller • us
10
One of the most hospitable experiences ever. It was so charming and I felt so special being able to stay there.
Pros:

Such a charming boutique hotel! The staff at Zetter Marylebone was absolutely amazing. They went above and beyond to welcome me and made my stay so memorable. A special thank you to Sam the bartender for terrific conversation and wine recommendation. My room was perfectly sized and comfortable. The location was so convenient to the Tube, buses and more. I really can’t say enough! I will be back soon!

Cons:

Not one thing. I loved it.

2026-05-07 • via Nuitee
E
Elizabeth • extended_group • us
10
2026-05-07 • via Nuitee
B
bauerlkatie • Family • Long Island, New York
8
Great Stay- will return!
Pros:

We had a lovely stay at the zetter. Loved the boutique style feel. Room was nice, comfortable bed and great shower ! Staff was very friendly when coming and leaving. Stopped by for a welcome drink in the parlor and waitress was less than friendly which was opposite to the “front desk” staff. Was a bit turned off by that since drinks are a bit pricey and then the service was just not warm and friendly but the actual stay was fabulous. The location was perfect for us, close to many tube stations. Though it was by Hyde park it was very quiet which was surprising (and great!). Will definitely stay again !

2026-05-03 • via Tripadvisor
O
O7602NPannh • Friends getaway
10
Quaint atmosphere
Pros:

Always a friendly atmosphere in the quaint bar . The bartender, Rajith is phenomenal! Highly recommend this lovely hotel and bar!

2026-04-29 • via Tripadvisor
S
Susan • couple • gb
10
2026-04-24 • via Nuitee
R
Roam41601734272 • Friends getaway
10
All around wonderful!
Pros:

We have been able to visit The Zetter Marylebone many times! We stop in to the quaint bar each time, which is about once a month. The “mixologist”, Ranjith, is FANTASTIC! He creates such a fun variety of drinks, and never fails. The rooms are each very different, and so quaint. It is in a wonderful are, very close to the Marble Arch. If you stay there, you will love it! If you stop on for a beverage, you are in for a real treat with Ranjith!!!

2026-04-23 • via Tripadvisor
S
Stephen • couple • us
5
Standards at the Zetter have markedly slipped.
Cons:

Poor breakfast—coffee was bitter, porridge weak, toast overdone, took too long. Room was handicapped, which we’d not requested. No bathtub. Nothing in minibar as there used to be.

2026-04-22 • via Nuitee
G
Guy • couple • gb
10
Pros:

We were at the Zetter for our wedding nights and had the best time ever. We were very well looked after by all the staff and couldn't have asked for a better stay. Thank you!!

2026-04-21 • via Nuitee
S
Sophie • couple • gb
10
What a hotel is meant to be….
Pros:

Our stay was sublime, from the moment we stepped in we were taken care of and made to feel like it was a home rather than a faceless hotel

Cons:

Nothing, it was perfection

2026-04-20 • via Nuitee
J
James • couple • gb
3
2026-04-17 • via Nuitee
S
Stephen • couple • us
10
2026-04-17 • via Nuitee
L
Leonora • solo_traveller • au
10
I would stay here again and would recommend it specially for a single person, as I am, or a couple,
Pros:

It felt very 'English' as opposed to a more sanitised international place. So an extension of an excellent London experience. Room small but everything so carefully thought out and considered it did not feel cramped. Details considered from lighting, taps to hot water bottles and at the front, filled with interesting 'stuff' and a fabulous bar.

2026-04-17 • via Nuitee
V
Valentina • couple • ch
9
2026-04-16 • via Nuitee
J
John • couple • us
10
Incredibly charming and comfortable. Look forward to visiting again.
Pros:

This place was so charming. Both the staff and the property. It truly felt like home.
Beautiful decor. Kind, always attentive staff.
Andrea and Chai in particular were above and beyond.

2026-04-16 • via Nuitee