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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Breakfast in the room
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Packed lunches
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
Review Highlights
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Property Description
Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.
Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.
Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.
Book your seaside getaway at The Queen's Hotel today!
Bar is closed from 2027-02-01 until 2026-12-18
A deposit may be required at the property.
Location
Guest Reviews
The room I was assigned was spacious & had a magnificent view of the sea; a truly wonderful accommodation. The bed was comfortable & the bathroom had plenty of hot water. The breakfasts were abundant & very good. The staff were all cheerful & helpful.
It would have been helpful to have a safe in the room
The breakfasts were excellent
The hotel was dated. It needed some up dating and refurbishment.
Majority of staff friendly.
Food was adequate…
Property in itself is very old and beautiful. It's located right on the promenade and has exceptional views. It's got hotel parking which was a huge plus.
Where do we start-
1. We'd booked the room with bay windows but got with just one simple window. When enquired about it at the reception, they said we should have asked for the specific room number. Wonder how that's possible when it was our first time there.
2. Room was old, smelled musty, carpet seemed like it had never been cleaned, there were seepages from the ceiling.
3. Service quality was awful. Tables and cutlery were dirty. No one took our dinner order for over 40mins and we had to go fetch them to even get our order in.
4. Food quality- breakfast was alright. Dinner- we returned both fish and chicken we had ordered as they were raw, and the staff had the audacity to make excuses for the quality. We didn't get any replacement either. Fortunately we didn't pay for these items.
Needs an upgrade and a refresh. Bathroom door caught on the loo each time you opened and closed it. Very over priced
Location, location,
Bed not very comfortable and room not really big enough for us and dog
Einzig und alleine die Aussicht
Miserables Preis-Leistungsverhältnis
Very dog friendly, she was very comfortable and the staff were great. Nice location, easy with the car park and comfortable rooms.
The rooms are a bit noisy
Fab location & relaxed ambience & delish breakfasts
Spacious bedrooms and bathroom. Traditional hotel with high ceilings in the by gone days, lovely to see traditions being retained. Furniture was apt and in keeping to the hotels features
Although on first appearance it all looked clean but on closer inspection there was a lot of uncleaned dustie areas such as the bathroom ledges, window ledges and skirting boards which all needed a good clean. But on the whole bath, sink and toilet was clean and there were complimentary soap, shampoo etc.
Also we couldn't get to our room until 4pm, which is not the usual time of 3pm which most hotels have, so had to go away, we had driven a long way to get here so a little dissapointed.
Hot water and a comfy bed!
This fantastic hotel has a fairly grand feel to it. It has a great restaurant and seating area with lovely views of the seafront, excellent breakfast and friendly staff. Would definitely stay here again.
The Hotel is in a great location and has lots of reception rooms where you can sit and watch the view.
It’s an old hotel and it is somewhat faded in places, but it’s still charming. The first time we were there the breakfast staff were behind and it took nearly 45 minutes to get served. The next week when we came back from our trip, everything had been rectified and we got our breakfast quickly and efficiently. The breakfast selection is good as you can get food from the buffet and also order something hot.
The view from the dining room. I have stayed there before so knew about that. The food was good, I ate there 3 times. Don't eat .uch breakfast so no real opinion.
The distance to my room and the stairs that worried me as prone to falling..
Fantastic
Nothing
The staff were fantastic. So helpful and friendly. We had a sea view that was stunning, the beds were comfy. Breakfast was delicious! Overall we’d stay again but there were a few touches that would have made it so much better!
Our kettle had such a short wire we had to use it on the floor. The TV had to be connected to an aerial which was very short, meaning the tiny tv was placed in an impractical way, in the middle of the room but not close enough to anything to watch comfortably. There was no toilet roll holder/broken. The seal around the bath was mouldy. A lack of plug sockets in general.
I have stayed here once before. I like the location of course, and the helpful staff. I like the fact the hotel offers kedgeree and kippers at breakfast, not just the things you would expect in any British hotel. My room was comfortable and clean and everything in it worked fine.
I think the ultimate assessment of any hotel is whether you would stay again. I would and probably will stay at the Queen's Hotel again.
The decor could be a bit warmer and bolder, with more pictures that say more about the particular location. The "Reading Room" could be improved to make a welcoming lounge. It looks a like a store for unwanted surplus furniture at the moment.
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