The Queens Hotel

Hotels
8 (2825 reviews)
The Promenade , Penzance , GB
+44 1736 362371

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Outdated decor
Limited amenities
Small TV size

Categories

Cleanliness
7.39
Some reviews mention the room quality but note that bathrooms could be more modern.
Service
8.36
Multiple mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Consistently positive sentiment regarding the hotel's location with stunning views.
Room Quality
7.85
Rooms described as elegant with good views, but some concerns about decor and size.
Amenities
7.38
Amenities noted but some aspects like outdated interiors could use improvement.
Value for Money
7.84
Some reviews suggest it's slightly pricey for the facilities offered.
Food and Beverage
8.39
Breakfast options and quality were frequently praised by guests.
Overall Experience
7.86
General consensus of a pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.

Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.

Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.

Book your seaside getaway at The Queen's Hotel today!

Important information:

Bar is closed from 2027-02-01 until 2026-12-18
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Location

Guest Reviews

8
Based on 2825 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
D
Dawn • solo_traveller • gb
8
2026-10-31 • via Nuitee
S
Sandy • solo_traveller • no
10
Pros:

Loved the room, the view, the breakfast (with the best gluten free toast I have ever had)
Staff were lovely. Easy to check in and out. A great location with parking round the back. A fabulous seaside stay. Everything within walking distance.

Cons:

Nothing. They were very busy and still kept their cool and were thoughtful and kind. Great staff.

2026-10-31 • via Nuitee
J
Jenny • couple • au
8
Pros:

Fantastic location. Clean and comfortable with a great vegan breakfast Would highly recommend

2026-10-30 • via Nuitee
M
Marsden • solo_traveller • gb
9
Pros:

Good value, great breakfast, ev charging (free), nice atmosphere and great building despite maybe having seen better days

Cons:

Nothing

2026-10-30 • via Nuitee
T
Takashi • couple • jp
9
2026-10-30 • via Nuitee
J
James • solo_traveller • gb
10
All the staff were amazing. Must not forget the night time staff - well done all of you!
Pros:

Great location, friendly staff. The member of staff in the dining room for breakfast was amazingly accommodating with my breakfast requirements - compliments to the chef. Thank you for another comfortable stay.

Cons:

Nothing

2026-10-29 • via Nuitee
G
George • couple • gb
9
2026-10-29 • via Nuitee
M
Michael • couple • gb
5
Hotel generally showing its age and is a bit tired
Pros:

Great view of sea

Cons:

Old helium party balloon on ceiling of room! Well worn room furniture

2026-10-29 • via Nuitee
G
George • extended_group • gb
9
Great location for a break in Penzance and surrounding areas
Pros:

Comfortable, warm and lovely seafront location

Cons:

As with all 150+ year old hotels, a little dated around the edges

2026-10-29 • via Nuitee
D
Deborah • couple • gb
9
Lovely location,hotel full of original grandeur with a modern twist,staff very accommodating.
Pros:

It is a beautiful hotel,fabulous situation and well presented.

Cons:

A small minus,lack of electric power points in the bedroom,one each side of the beds for charging phones overnight would be perfect.

2026-10-28 • via Nuitee
D
David • solo_traveller • gb
9
Traditional seaside hotel with excellent service.
Pros:

Situation, design.

Cons:

Nothing

2026-10-25 • via Nuitee
D
dl40 • extended_group • de
8
2026-10-25 • via Nuitee
J
James • solo_traveller • nl
8
2026-10-22 • via Nuitee
V
Vlad • family_with_children • gb
9
2026-10-22 • via Nuitee
L
LIsa • family_with_children • gb
9
A traditional seaside holiday hotel, with old-style glamour.
Pros:

There was a wide selection of breakfast options, from full English breakfast to smashed avocado. The sea view from the breakfast/dining room is amazing. The hotel building is full of character, with beautiful furniture and paintings, like being on a film set in a period drama.

2026-10-20 • via Nuitee
A
Alexandra • solo_traveller • ch
7
Pros:

Also: Die Lage des Hotels ist tatsächlich perfekt. Wunderschöne Aussicht direkt auf den Ozean. Das Frühstück ist auch wunderbar sowie auch das Personal ist sehr freundlich.

Cons:

Das Hotel ist an vielen Stellen immer noch sehr veraltet. Es sollte langsam wirklich mindestens das Mobiliar komplett ersetzt werden.

2026-10-18 • via Nuitee
R
Rob • couple • gb
10
Comfortable stay
Pros:

Great location

Cons:

Expensive

2026-10-17 • via Nuitee
P
Peter • couple • gb
9
2026-10-16 • via Nuitee
J
Judy • solo_traveller • gb
8
Good location, clean comfortable room with lovely food
Pros:

Location with plenty of parking

Cons:

Nothing

2026-10-16 • via Nuitee
M
Maria • solo_traveller • gb
10
2026-10-15 • via Nuitee