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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Breakfast in the room
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Packed lunches
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Street parking
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.
Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.
Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.
Book your seaside getaway at The Queen's Hotel today!
Bar is closed from 2027-02-01 until 2026-12-18
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed. No extra charges.
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Internet
WiFi is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 14 years old stay for £35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I had a one night stay, alone, in a single room, which was competitively priced.
The staff were very friendly and attentive and helpful.
The bed was a large single bed, which was comfy, and I had a good night's sleep.
The shower and bathroom were fine and reasonably modern but the rest of the decor of the room was, as I had expected it would be, very tired and dated.
The breakfast was adequate.
The location is excellent - second to none, with fantastic views over the lively prom and out to sea.
I will not be the first person to say this and I have no pleasure in saying this: The Queens Hotel is a grand and proud old lady of Penzance but, unfortunately, she has been neglected for decades.
The hotel cries out for investment which will need to run to millions to bring it properly up to date. So much of the feel of the decor and the facilities takes you back as far as the 60s.
This does not mean that it is not possible to have a very pleasant stay at the Queens but I hope I live to see the day when the hotel once again is given the love and the investment that it deserves.
Eleganza di un tempo ma con carattere.
Camera ampia con uno strepitoso affaccio sul lungomare.. indimenticabile!
Le scale su e giù fra i piani e i mezzanini
💙
Brilliant views! Improvements since my last visit: electronic door locks; new windows. I had a spacious bedroom which was great.
The bathroom was antiquated and poorly equipped as no where to put my bathroom things other than the floor.
At breakfast I had croissants that I got reheated except on the last day I had to get into a verbal fight with the lady who told me that reheating croissants was against health and safety legislation. It isn't, and it was her misfortune to meet someone who can quote the legislation because of my work. In the end sense prevailed and I got my heated croissants. Early check in was declined, but my travel was delayed by traffic jams so no problem.
Room lighting is antiquated too. And why does everything have multiple stickers saying it had been checked? I have never seen that in any other hotel before.
Überhaupt nicht! Heruntergekommen und für ein 3-Stern-Hotel nicht adäquat insbesondere im Verhältnis Preis-Leistung hat es nicht gepasst! Wir waren auf einem Roadtrip durch Südengland und haben auch andere 3-Stern-Hotels gesehen - diese waren günstiger (bei besserer Lage) und mit deutlich schöneren Zimmern. Zudem wurde von diesem Hotel als einziges unsere Bitte mit 2 Zimmern nebeneinander nicht umgesetzt.
Der Zustand der Zimmer, das Preis-Leistungs-Verhältnis hat nicht gepasst (im Vergleich zu anderen 3-Stern-Hotels)
Zudem: VORSICHT mit den Badezimmer-Heizkörper: unser 14jähriger Sohn ist beim Raussteigen aus der Badewanne beim gegenüberliegenden Badezimmer-Heizkörper kurz angestoßen und hat sich eine Brandwunde zugezogen die ärztlich behandelt werden musste. Wir haben beim Auschecken darauf hingewiesen und erhielten nur ein kurzes „Sorry“ verbunden mit einem Schulterzucken.
Charmigt och gammalt
Bemötande från personalen. Det kändes som att man störde dem och att de inte ville att du skulle vara där. Riktigt slitet och dåligt städat.
Die Sicht auf das bewegte Meer. Zentral gelegen,
und direkt an der Promenade. Ein Lidl in der Nähe.
Viel zu teuer für ein Zimmer ohne Service (keine Zimmerreinigung, kein Refill von WC Papier, Kaffee, Duschtücher). Man kann darum bitten...und darauf hoffen. Frühstück eher geizig. Bei Nachfrage gibt es mehr. Aber die Lage mit Aussicht lohnt sich absolut.
Range of options at breakfast is fabulous
Staff are an absolute delight
The chairs in reception and the bar have been reupholstered since my last stay and are fab
Very competitive price
How long it takes to get to Penzance and a little bit of heaven from the midlands!!
The restaurant was very good,good wide menu for dinner and breakfast
Hotel was clean, and lovely room with wonderful sea-view. Convenient for town. Staff were mostly excellent. Food nothing special but it was ok. Personally I'd go out for dinner in a local restaurant. The wine was good. Breakfast was fine. I ate it all (Full English)
On arrival, Receptionist was 10 mins on phone to a customer. but didn't acknowledge our presence, and when she finished the call she didn't even say "Sorry to keep you waiting." As a first impression, not the best start. In fairness, she was perfectly pleasant otherwise.
Also, the hotel was once rather grand, but looks a bit faded now. Tired and slightly forlorn. Needs some money to smarten it up.
Restaurant was excellent
Vétusté du bâtiment, nettoyage des chambres seulement tous les 3 jours. Buffet petit déjeuner peu varié et peu réapprovisionné
Location is the saving grace , beautiful sea front .Paid extra to upgrade room to sea view , otherwise view of car park .Hotel is in desperate need of refurbishing.Peeling paintwork water stains on ceilings throughout hotel .Room large but tatty , bathroom large but again tatty , shower screen extremely grubby .Stayed 4 days room not cleaned once .Bed smelled clean but really lumpy.Wouldn’t stay there again
See above .Tatty hotel in deprecate need of refurbishing, room not cleaned in 4 day stay .Bathroom grubby .
Location
Needs refurbishing, especially bedrooms
Tired and shabby , desperately in need of refurb , You need to book a sea view room for this hotels saving grace , its position .Stayed 4 days , room not cleaned . Bed extra lumpy , but did smell fresh .
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