Hotel Windsor

Hotels
7.1 (3844 reviews)
13, Place Rouppe , Brussels , be

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Insufficient Amenities

Categories

Cleanliness
5.24
Several reviews indicated cleanliness issues, with mentions of dirty rooms and poor bathroom hygiene.
Service
8.71
General comments on friendly and helpful staff, contributing positively to the stay.
Location
9.25
Multiple reviews highlight the excellent location, with close proximity to attractions.
Room Quality
6.2
Mixed sentiments about room quality, including outdated furniture and small room sizes.
Amenities
6.73
Requests for better amenities were noted, including basic items lacking in the rooms.
Value for Money
7.19
Some guests felt the price did not match the overall experience due to cleanliness and small room issues.
Food and Beverage
5.74
Some dissatisfaction with the breakfast options and the associated costs.
Overall Experience
7.71
Mixed reviews with some positive aspects but significant negatives affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:27

Property Description

Prime Location in Brussels City Centre
Hotel Windsor, conveniently located between Brussels' main train stations, offers easy access to top attractions like Grand Place and the famous Manneken Pis Statue.

Comfortable Rooms with City Views
Each room at Hotel Windsor features a TV and a private bathroom, with some offering stunning city views for a memorable stay.

Gastronomic Delights at Your Doorstep
Indulge in a culinary experience at the renowned Comme Chez Soi Restaurant just across the hotel, or explore the variety of dining options, shops, and bars nearby.

Experience the best of Brussels with us at Hotel Windsor. Book now for an unforgettable stay in the heart of the city.

Important information:

Please note that disabled guests cannot be accommodated in this hotel.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 3 per hour.

Location

Guest Reviews

7.1
Based on 3844 reviews
Cleanliness: 5.24
Service: 8.71
Location: 9.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 5.74
Overall Experience: 7.71
R
roberto andres • solo_traveller • ar
8
Sorpresa Bruselas
Pros:

La atención del encargado de recepción fue excelente y muy bien dispuesto a dar información y la que nos dió cumplió las expectativas

2026-06-20 • via Nuitee
T
Tatiana • solo_traveller • es
6
Pros:

La ubicación era muy buena
Estaba limpio

Cons:

El baño es tan pequeño que tienes que estar en el WC de lado y mientras estás sentado te puedes estar cepillando los dientes. Es diminuto
No funciona bien la TV
Te piden que dejes la llave cada vez que sales del hotel
Es ruidoso y las cortinas no ayudan a tener oscuridad
Para el precio que tiene está bastante viejo

2026-06-20 • via Nuitee
A
abdellatif • solo_traveller • ma
10
Pros:

Toute était bien sauf que la connexion wifi ne marcher pas bien

Cons:

La connexion wifiû

2026-06-20 • via Nuitee
T
tessaro • solo_traveller • pt
10
Pros:

Excelente localização
Quartos muito bem dispostos
Espaçosos
Banheiro bem grande e todo equipado.

Cons:

Nada a declarar. Foi tudo perfeito.

2026-06-19 • via Nuitee
A
AnaPaulaBraga • solo_traveller • br
1
2026-06-18 • via Nuitee
D
Daniela • solo_traveller • co
7
2026-06-18 • via Nuitee
V
victoria • couple • es
10
Estaba en el centro junto al tren autobús tranvía.
Pros:

El trato aunque deberían saber algo español.

Cons:

Que no tenía nevera

2026-06-18 • via Nuitee
B
Bouchaib • solo_traveller • ma
10
Pros:

L'accueil est super, L'Hôte est très gentil Surviable.

Cons:

Rien

2026-06-18 • via Nuitee
L
Lisbeth • couple • dk
5
2026-06-17 • via Nuitee
E
Eros Eroll Qose • solo_traveller • it
5
2026-06-17 • via Nuitee
M
milosh • couple • ch
10
2026-06-16 • via Nuitee
A
Alfonso • couple • es
6
Para una noche en Bruselas visitando el centro vale
Pros:

Muy bien ubicado y tiene un precio aceptable

Cons:

Es un poco viejo

2026-06-15 • via Nuitee
R
Rachel • couple • gb
8
Comfortable and quiet for a good night’s sleep. I would stay here again.
Pros:

The rooms were quiet and the beds were comfortable. The location is great, within walking distance of the city centre and the Station-Midi. There’s a good cafe on the square - la Crème Royal. The a hotel staff are friendly and helpful.

Cons:

The decor is very tired. It could do with a bit of a refurb. The bathroom, although new looking and very clean, was very cramped. No room to have your knees straight out in front of you when sitting on the toilet.

2026-06-15 • via Nuitee
M
Milica • solo_traveller • rs
7
2026-06-13 • via Nuitee
L
LucPG • couple • fr
7
Pros:

l'emplacement, l'amabilité de l'accueil, la propreté, l'ascenseur

Cons:

le manque d'espace surtout dans la salle d'eau, la difficulté de stationnement

2026-06-13 • via Nuitee
E
Erik • solo_traveller • de
10
2026-06-13 • via Nuitee
I
Irene • solo_traveller • gr
10
2026-06-12 • via Nuitee
T
Tuğçe • solo_traveller • tr
6
2026-06-12 • via Nuitee
A
Azucena • solo_traveller • es
1
Pésima. Muy por debajo de las expectativas para el precio y la ciudad.
Cons:

Las instalaciones son muy antiguas. No limpian las habitaciones diariamente. La habitación es extremadamente pequeña. Las instalaciones no están limpias.

2026-06-12 • via Nuitee
G
ghizlane • solo_traveller • it
1
Pros:

Schifo

2026-06-12 • via Nuitee