Hotel Nyack, a JdV by Hyatt Hotel

Hotels
•
Joie De Vivre
8.2 (1191 reviews)
400 High Avenue , Nyack , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Beautiful decor
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
7.05
Some cleanliness issues mentioned, such as torn seats and stained blankets.
Service
9.05
Great staff, everyone was very kind and helpful.
Location
8.05
Good location but some difficulty in accessing it.
Room Quality
8.55
Overall nice room quality but some complaints about amenities.
Amenities
7.55
Some issues with gym equipment and toiletries.
Value for Money
8.05
Concerns about hidden fees but generally good experience.
Food and Beverage
9.05
Food quality is praised, especially breakfast offerings.
Overall Experience
8.25
Mixed feelings overall with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:27

Property Description

Modern Comfort and Convenience

Featuring free WiFi, Hotel Nyack offers a comfortable stay just 2.4 km from The Palisades Center Mall. All rooms are air-conditioned with a flat-screen TV and private bathroom for your convenience.

Relaxation and Dining Options

Unwind by the seasonal outdoor pool or enjoy a meal at the on-site restaurant. With a 24-hour front desk, your needs are always met at Hotel Nyack.

Nearby Attractions

Explore nearby attractions like Legoland Discovery Center Westchester (15.6 miles) and Bear Mountain State Park (33.8 miles). For shopping enthusiasts, Woodbury Common Premium Outlets is just 29.6 km away.

Experience comfort and convenience at Hotel Nyack, a JdV by Hyatt Hotel.

Important information:

The resort fee may vary based on length on stay or the number of guests. It includes:
Free Coffee and Team every morning
WiFi
Parking
Fitness facility access
Access to the seasonal poolGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Location

Guest Reviews

8.2
Based on 1191 reviews
Cleanliness: 7.05
Service: 9.05
Location: 8.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.25
K
Karen • solo_traveller • us
8
Pleasant and comfortable.
Pros:

Easy acccess

Cons:

Room smelled very musty upon arrival. Otherwise cleanliness was excellent.

2026-10-13 • via Nuitee
S
Samantha • couple • us
3
Pros:

The property is in a convenient spot. It is very original. Which is why I chose the place.

Cons:

We arrived early and the could not do early check in. We left came back 15mins before check in and they said room was still not ready. We checked back in right at 4pm and then it was ready. There was something spilled on floor in room that was not cleaned up. It rained all day on one of the days, it started leaking in my room. I called down to tell the front desk and all they said was “do you want extra towels?” Not I’m sorry do you want to change rooms, no compensation, no concerns at all. The people next to us were smoking cigarettes and marijuana. Which I understand that is out of their control, but if they are going to let that be ok to do, they should list the place as a SMOKING facility.
We travel a lot for leisure purposes, we have stayed in a lot of hotels some good some bad. But this was the worst place I stayed in just for the staff that were VERY unprofessional.

2026-10-13 • via Nuitee
A
Alicia • couple • us
10
2026-10-13 • via Nuitee
A
Anita • extended_group • us
8
Pros:

We had a nice dinner in the resturant.

2026-10-07 • via Nuitee
K
Kelly • solo_traveller • us
8
Last-minute, pet-friendly stay
Pros:

Room was spacious, staff were very friendly, decor was unique. The bar was great. Dog friendly. .

Cons:

Price was steep for 1 night.

2026-09-18 • via Nuitee
T
Thomas • couple • us
10
2026-09-14 • via Nuitee
J
JEANNINE • solo_traveller • fr
5
Incompetence!
Pros:

the room was not cleaned in the morning: I had to request the service for the following day!!!!
Thre is alace for parties on the gorund floor. I was in 230... the music was such that my bed was vibrating!!!
My room had a connecton door the room nextdoor (232); this door not beeing sound proof... I had the priviledge to hear he activities of the occupants next door (screaming, heating things.... for 45 minutes); I called the desl but no body answered. In other words I was deprived of sleep (I was coming from Europe with jetlag!!!)
The staff is nice, not very professonal, but they do what they can.
There is a lack of management capable to run the place smoothly!
Please employ competent people, even if you need to pay them at a decent level.... WE, your customers, pay at a decent level, don't we?

Cons:

see above

2026-09-14 • via Nuitee
A
Ayana • couple • us
7
2026-09-12 • via Nuitee
Y
Yasna • solo_traveller • us
3
Pros:

No to much this time

Cons:

Fitting sheet in the bed it was flat come off all the time i set on . Dust in the bed frame and bathd floor it was no clean . I was to late at nithg wen i noties. Im clien t from this hotel for years. This ia the second time this happend . need atencion. I dont want to call at that time or change rooms i was there only for that nithg . Brestfast in the morning is not on point. Seating for 15 mint no body show up to take our order we leave with out breatfast . Waitresses it was. Pass by us she never ask us for a order. Very disappointed on that need to be at work early and she ia taking long time..i love you facilities . The rooms and the restorant food always been good . But this time it was rraly poor .

2026-09-12 • via Nuitee
J
Jessica • solo_traveller • us
10
Relaxing beautiful room views and stay.
Pros:

Loved everything. Very beautiful and friendly.

Cons:

Nothing to complain about.

2026-09-11 • via Nuitee
A
ALEXIS • couple • us
1
2026-09-09 • via Nuitee
L
Lucesita • couple • us
10
Pros:

The cleanliness and style

Cons:

Nothing

2026-09-07 • via Nuitee
D
Donna • couple • us
9
Love this hotel!
Pros:

Hotel Nyack is a cute boutique hotel with a cool, relaxing vibe. The lobby is comfortable for chilling out with a glass of wine and a good book in between outings. Our room was clean and well stocked. This was our second stay while visiting family who live in town. The location was great as town was about a 4-5 minute drive. I'm sure we'll be back!

Cons:

The $50 per night resort fee is annoying. Seriously, just raise the nightly rate a bit and build it in so I don't feel bamboozled when I check in.

2026-08-29 • via Nuitee
I
Ioanna • family_with_children • us
9
Nice hotel choice!
Pros:

Clean room, friendly staff, nice pool! The breakfast was really good.

Cons:

The lunch/dinner menu was limited.

2026-08-26 • via Nuitee
H
Hazel • couple • us
2
Stressful
Pros:

I love the decor and how good is smelled the staff was very nice

Cons:

I was very upset because people were complaint of noice coming through our room and the first time understood but the second time the room next door was bagging on the walls and me and my wife were whispering really need to do something about how thin the walls are there… it takes away the purpose of me getting a room cant even whisper really?

2026-08-24 • via Nuitee
C
Cristina • couple • us
10
Beautiful place
Pros:

Stunning

2026-08-24 • via Nuitee
O
Omar • couple • us
10
Stay away from the restaurant / bar staff
Pros:

Clean facility. Room was newer

Cons:

Wait staff in restaurant was extremely rude

2026-08-21 • via Nuitee
J
john • couple • us
9
2026-08-21 • via Nuitee
A
Adi • family_with_children • il
8
2026-08-20 • via Nuitee
P
Paquita • couple • us
8
2026-08-19 • via Nuitee